#1 Home Improvement Retailer

Customer Reviews for Bosch 800 Series 24 in. Stainless Steel Top Control Tall Tub Bar Handle Dishwasher with Stainless Steel Tub, 42 dBA

Internet #325602602

Model #SHX78CM5N

Store SKU #1011510320

  • Industry’s most advanced clean with Bosch 800 Series PowerControl
  • CrystalDry for the ultimate drying dishwasher, including plastics
  • The Flexible 3rd Rack provides a versatile space for utensils

Customer Reviews

  • 4.6
    out of 896 reviews
  • 90% recommend this product
Filter by:
Showing 1-30 of 896 reviews
Error code E07
We've had this dishwasher since 2020. It's been a huge disappointment. The most significant issue is the E07 error code, which would cost about 1/3 of the new dishwasher price just to diagnose by Bosch. The error is related to the drying system, which apparently can prevent any cycle from completing whether or not crystal dry is used. Also, the top track is useless due to poor internal mechanics.
by
    1 found this review helpful
    Nearly Perfect
    [This review was collected as part of a promotion.] I am delighted with the performance of our new Bosch dishwasher. It replaces a previous model we owned for nearly twelve years. The reason we replaced the old one was that the controls were placed on a "pocket handle" used to open the tub. When the handle, which was made of plastic, broke after many years of use, the buttons controlling dishwasher operation fell out, and our control over some of the features of the unit was compromised. Bosch designers have moved the control buttons on our new appliance to a safer location in the upper edge of the door. So the reason we needed to replace our old dishwasher was satisfied. The machine cleans the toughest and most demanding jobs we have given it. Our dishes come out thoroughly cleaned and dried--even the baking dishes with baked-on residue. The unit is so quiet as to be inaudible. When we first got our new dishwasher I thought it was not running. Now I have come to appreciate its nearly silent operation. We are quite well pleased with both its performance and its appearance. Now I shall nitpick. I am persuaded that for a full was cycle (not the quick cycle) a small amount of dishwasher detergent is helpful. Previously we owned machines with an open recess beside the detergent cup door that allowed a small amount of detergent into the first burst of wash water, the so-called "pre-wash." Our new dishwasher does not have such a recess. In fact, the complementary supply of detergent that came with our dishwasher consisted of little Electrosol tablets, preventing me from adding any detergent to the pre-wash cycle. A related complaint concerns the marks dividing the detergent cup into thirds. These marks suggest that for small loads or lightly soiled dishes one might use less detergent. A great idea! Since the detergent cup on our Bosch seems to be made for tablets, however, it is impossible to use less soap than the packet contains. Our area does not have hard water, and often we can get by without filling the detergent cup to capacity. Perhaps more attention can be given to this wonderful capability in the literature accompanying the dishwasher. Please forgive my rant. I have given more space to a small idiosyncratic issue than is warranted. It's a great dishwasher. In fact, it's almost perfect.
    by
      • Recommended
      BOSCH 800 Series Dishwasher
      [This review was collected as part of a promotion.] The Stcker price was alot to absorb but Well worth the $$. Quiet and gets the job done. Very Satified
      by
        One day after delivery and installation, the dishwasher doesn't work
        We previously had a Bosh and wanted to stay with Bosh. I wish I hadn't; I was out of town when the dishwasher was installed the following day; my husband turned on the dishwasher, and an error code came up. I emailed my insurance when my husband told me. (the day after installation) they are the ones who ordered it, and it took them a few days to respond to my email. So I missed the one-day replacement. Now I have to get it repaired, not replaced. Since the New dishwasher has never worked Bosh/Home Depot should replace it.
        by
        Response from BoschAppliancesUSAApr 11, 2024
        Hi SandraCM, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch. BoschAppliancesUSA
          • Recommended
          7 found this review helpful
          Amazing dishwasher!
          [This review was collected as part of a promotion.] We recently bought and installed the Bosch 800 series dishwasher to replace an older whirlpool model. When they claim this dishwasher is quiet, it's the real deal! We have an open floor plan and we can't even tell the dishwasher is running when we're sitting on our couch 20 feet away! The top controls are very nice and easy to use. The inside is amazing. A third rack for utensils saves space on the bottom. Lots of movable/collapsible racks for different sizes of dishes and cups. And this thing cleans well and FINALLY our dishes are dry at the end of a cycle. The app and wifi connection was easy to setup. Overall we're in love with the Bosch! We installed it ourselves, directions were super clear and easy to follow.
          by
            • Recommended
            A beautiful but non-functional Bosch 800
            My new Bosch 800 was delivered Feb 24 and didn't work properly from day 1. Lower spray arm didn't rotate/spray water; won’t wash bread crumbs off plates on bottom rack. Going on 4th repair appt with no resolution. So, I continue to handwash dishes and look at my $1400 paperweight while techs damage my kitchen cabinets and floor. Consider another brand, as customer service refuses to honor their “Bosch Promise of Quality” and replace a lemon.
            by
            Response from BoschAppliancesUSAApr 3, 2024
            Hi Mike, thank you for your review. We're sorry to hear about the trouble you've had with your dishwasher. Our team will happily continue to work with you to resolve this. If we may answer any further questions, connect with us at 800-944-2904 or BoschCare@BSHG.com. BoschAppliancesUSA
              10 found this review helpful
              Hopefully worth the extra money
              [This review was collected as part of a promotion.] This Bosch dishwasher is replacing a $800 5 year old whirlpool dishwasher. Lets hope this one will last much longer. So far so good. Works great. The Crystal Dry works amazingly well. No heating element and the dishes come out very hot to touch. As long as there is moisture in the unit it will keep producing heat. Hours later after dishes are put away it's still warm inside. Very neat technology. Love the third rack for silverware. No complaints so far.
              by
                Bosch dishwasher
                [This review was collected as part of a promotion.] My new dishwasher cleans the dishes beautifully no matter what we put in it comes out clean and dry thanks to the Crystal Dry
                by
                  • Recommended
                  BOSCH for life
                  [This review was collected as part of a promotion.] This is my third BOSCH diswasher and I could not be more pleased with this product. I love how quiet the 800 series is. Most importantly, this machine does an amazing job thoroughly cleaning our dishes. I never have to worry about additional scrubbing or a rewash cycle. When it comes to dishwashers I will only by BOSCH. 5 Stars - highly recommend!
                  by
                    • Recommended
                    Nice and quiet.... let's see how long will last
                    by
                    • Verified Purchase
                    1 found this review helpful
                    4th Bosch for us
                    I'm glad we decided to step up a grade in buying this dishwasher. It cleans wonderfully and is so quiet you couldn't tell it was running if not for the red light. 3rd house and 4th Bosch. Best one ever!
                    by
                      • Recommended
                      Bosch 800 series Dishwasher
                      [This review was collected as part of a promotion.] I've had my new Bosch 800 series dishwasher for about a month. It is so quiet, if it didn't have the light, I would not know it is running! I'm still playing with how to load but so far, I can load more plates and large pasta bowls in the lower rack in an orderly way than my previous dishwasher (not a Bosch). I love the ability to increase the wash level in 4 separate areas of the lower rack. The middle rack hold my bowls (3 different sizes) in the most advantageous way both for spacing and getting clean without holding water at the end. I'm learning to really like the ability to set the cycle to start with the app so that it ends around same time I wake up. This allows me to immediately open the door so no odors from sitting all night App is easy to use and I didn't think I would use it!!
                      by
                        • Recommended
                        Bosch 800 Series
                        [This review was collected as part of a promotion.] Absolutely love this dishwasher. Innovative, quiet, sleek and stylish!
                        by
                          • Recommended
                          Incredible! Miles ahead of Koran brands/support
                          [This review was collected as part of a promotion.] After purchasing a highly new rated Korean product that within 40 days leaked all over the floor (1) was never resolved or repaired in seven months,(2) had three door seals replaced and numerous othe parts tubings and parts that caused ttwo to three more leaking episodes after each major repair visit, (3) had four different "appliance repair" experts (4) numerous long (one close to 1.5 hours) and delays and (5) more delays FINALLY refunded. I asked all four different repairmen, what they would buy given a choice...ALL said BOSCH!! So we did, a bit pricier, best decision EVER, worked like a charm from the second we powered it on, quiet, all dishes spotless, and no further leaking. Simply, again, Incredible and a miracle.
                          by
                            So quiet. The red light glow on the floor let's you know when it is running. The interior design provides more space than most washers. Easy to install with the QR code videos.
                            by
                            • Verified Purchase
                            Based on my experience with this product I will eventually be outfitting my home and any future homes with Bosch products. Install was a breeze. Cleaning/drying quality is amazing. Lack of operating sound is beyond priceless.
                            by
                            • Verified Purchase
                            Excellent Choice
                            [This review was collected as part of a promotion.] All reviews and reports seemed to point to Bosch as being best in class for dishwashers. While I wasn't initially looking at this price point, the features of the Bosch drew me in. Installation was straightforward. Dishwasher has a premium look and feel. Cleans anything I’ve thrown at it so far. The CrystalDry works well, but doesn’t work miracles as some reviews seemed to indicate. Be sure to enable the “Extra Dry” option in HomeConnect app.
                            by
                              • Recommended
                              Dishwasher Review
                              [This review was collected as part of a promotion.] We purchased an 800 series dishwasher. It has been the most fantastic dishwasher we have ever had. We love the features such as an unexposed heating element and the WiFi connected app. It's the perfect dishwasher for our everyday use.
                              by
                                Surprisingly Quiet
                                My new Bosch dishwasher is so quiet I no longer have to turn up the volume on my television. What a difference!
                                by
                                  Extremely Quiet
                                  Purchased in February 2024. Wanted a extremely quiet unit and thats exactly what we received. Wash and drain cycles are virtually silent. Dries dishes perfectly.
                                  by
                                    Bosch Dishwasher
                                    [This review was collected as part of a promotion.] I researched dishwashers for 2 days and came to the conclusion that Bosch dishwashers are the best there is for the money. The dishwasher works perfect.
                                    by
                                      • Recommended
                                      Some Great Features and Extremely Quiet
                                      [This review was collected as part of a promotion.] Overall, this dishwasher is great. It has tons of storage, and is extremely quiet. Also, it doesn't feel flimsy or cheaply made. I will say, the bottom tray is a bit annoying. There is a large grab handle in the center to pull the tray out. If you inadvertantly grab the side of the tray and pull, it almost always comes off the track. A bit annoying, but not too bad. It's also very sleek, and even though it's not the same brand as our other kitchen appliances, you'd never know since the name/logo is hidden on the top. A major upgrade after our GE dishwasher started leaking after three years of use.
                                      by
                                        • Recommended
                                        Delivered with mold
                                        This is the second washer we had delivered since the first was delivered with damage. This second unit was delivered with mold covered on every rack. After running a sanitize cycle with a dishwasher cleaner it did nothing. Was a used unit delivered or what? For such an expensive dishwasher I was not expecting this.
                                        by
                                        Response from BoschAppliancesUSAJan 25, 2024
                                        Hi Charlie, thank you for reaching out. We're sorry to hear about the trouble you have had with your dishwasher, and with your retailer. If you are within the 48hr return window, we encourage you to connect with Home Depot directly. If this has passed, Bosch Customer Care is happy to look into this. Thank you. BoschAppliancesUSA
                                          11 found this review helpful
                                          Dishwasher review
                                          [This review was collected as part of a promotion.] The dishwasher is excellent. No matter where you load the dishes etc it always completely cleans them. Even the 1 hour clean cycle does a great job. The hour cycle is really convenient when we have a full house and a high turnover of food and drink.
                                          by
                                            • Recommended
                                            Best Dishwasher on the Market
                                            [This review was collected as part of a promotion.] We are very pleased with our purchase of the Bosch 800 Series Dishwasher. It runs very quiet. It does a great job washing and drying the dishes
                                            by
                                              Loving my Bosch
                                              [This review was collected as part of a promotion.] After our JennAir dishwasher, which I loved, needed replaced we opted for the Bosch 800 series. We are extremely pleased with it, it's so quiet and was easy to install. Took my husband about an hour total and we were back in business, which was perfect since it was the holidays and I couldn't function without a dishwasher lol As much as I loved my JennAir, I gotta admit I love my new Bosch just as much. The upper utensil rack is a wonderful and new feature for me. Two thumbs up!!
                                              by
                                                • Recommended
                                                My Appliance Dream!
                                                [This review was collected as part of a promotion.] LOVE this new Bosch Dishwasher. I went from NOT using my dishwasher for anything but a drainer to this LIFE-CHANGING piece of equipment. Since getting the dishwasher in December, I have used it EVERY day. Twice sometimes over the holidays. It is quiet and meets my cleanliness expectation which are QUITE high. I cannot recommend enough!
                                                by
                                                  • Recommended
                                                  Didn’t know I could love a dishwasher this much!
                                                  [This review was collected as part of a promotion.] Where has this been all my life? Love the app that tells me the load is finished. Dishes have never been this clean!! Even plastics! So much easier to unload having three racks and doesn't kill my back having the silverware on top! I can't even hear if it is running - it is SO QUIET. Wish I would have had this when the kids were growing up!
                                                  by
                                                    • Recommended
                                                    Bosch Review
                                                    [This review was collected as part of a promotion.] We have always bought Bosch products. Not only do we have a new Bosch dish washer we have a Bosch washer and dryer ( we've had the washer and dryer for several years and we love them.) I do love the new Bosch dishwasher except for one thing. This new dishwasher has only one small silverware holder. I'm use to more room for my silverware . See picture attched. I feel like for the high quality of Bosch products my new dishwasher should have come with a larger silverware holder, or at least two of these small ones. Other than that one disappointment I do enjoy my Bosch dishwasher.
                                                    by
                                                      A NicevDishwasher
                                                      So far, so good. It is very quiet, which we appreciate. It is quite good at washing and drying dishes; no complaints.
                                                      by
                                                        • Recommended
                                                        Showing 1-30 of 896 reviews

                                                        Compare Similar Items

                                                        current item

                                                        Dishwasher Features

                                                        3rd Rack, Automatic Temperature Control, Cycle Status Lights, Fingerprint Resistant, Hidden Controls, Leak Sensor, Movable Tines, Sound Reduction System

                                                        3rd Rack, Automatic Temperature Control, Bottle Washing Sprayers, Cycle Status Lights, Fingerprint Resistant, Hard Food Disposer, Hidden Controls, Tall Tub

                                                        3rd Rack, Cycle Status Lights, Fingerprint Resistant, Hard Food Filter, Leak Sensor, Movable Tines

                                                        3rd Rack, Automatic Temperature Control, Cycle Status Lights, Hard Food Filter, Sound Reduction System

                                                        Dishwasher Size

                                                        24 In.

                                                        24 In.

                                                        24 In.

                                                        24 In.

                                                        Tub Material

                                                        Stainless Steel Tub

                                                        Stainless Steel Tub

                                                        Stainless Steel Tub

                                                        Stainless Steel Tub

                                                        Height - Maximum (in)

                                                        35.06 in

                                                        34.625 in

                                                        36 in

                                                        34.06 in

                                                        Depth - Door Shut (without Handle) (in.)

                                                        23.5 in

                                                        24 in

                                                        24.6 in

                                                        22.56 in