Q:The cartridge in the box was not made for the dual handles plus the piece that goes against the wall on the shower head was missing. Very disappointed and lots of issues and extra expense.
by|Jul 29, 2023
1 Answer
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A: Hi Mary,
Please accept our sincere apology for the inconvenience you are experiencing with this Delta Faucet model T17464-SS-I. Here is what we can do to resolve your issue for you. Please contact us directly by phone at 1-800-345-3358 or email at customerservice@deltafaucet.com as we would like to resolve this matter for you at this time.
Best Regards,
Tim
Digital Communications Specialist
by|Aug 1, 2023
Q:What does value not included mean with tub and shower faucet?
by|Feb 1, 2023
1 Answer
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A: Hi T17464BL1,
Thanks so much for contacting Delta Faucet Company about, T17464-BL-I!
This is a trim only kit, which means the universal rough valve R10000-UNWS is not included.
https://www.deltafaucet.com/bathroom/product/R10000-UNWS.html?utm=delta
Please contact us directly if you have any questions or need additional assistance.
Best Regards,
Nicole
Digital Communications Specialist
by|Feb 3, 2023
Q:What is the length of the hose?
by|Nov 17, 2022
2 Answers
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A: Approx 54"
by|Nov 18, 2022
A: Hi Singh, thank you for contacting Delta Faucet Company!
The hose included with our T17464-SS-I is a 60-82 in. stretchable metal hose.
We appreciate your inquiry. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Communications Specialist
by|Nov 18, 2022
Q:What valve is compatible with model number 107528 series 13/14?
by|Oct 28, 2022
1 Answer
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A: Hi Sharon, thank you for contacting Delta Faucet Company!
With an older 13/14 series valve, you can use any of our current 13/14 series tub/shower trims. Please note our tub/shower trims will include a cartridge assembly that you will be unable to use if you have an older unit.
We appreciate your inquiry. Please reach out directly if you have further questions!
Best Regards,
Kyra
Digital Communications Specialist
by|Oct 31, 2022
Q:What cartridge is compatible with this model?
by|Sep 23, 2022
1 Answer
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A: Hi Stella!
Thank you for your question and we are happy to help. The Delta T17464-SS-I will need the RP46463 cartridge. With any further questions or concerns, please do not hesitate to reach out to us again.
Best Regards,
Carrie
by|Sep 24, 2022
Q:Does Delta make a rain head for the Ashlyn line? Or do they have a rain head with a similar style/shape?
by|Aug 26, 2022
1 Answer
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A: Hi thehandydad,
Thanks so much for contacting Delta Faucet Company!
We offer the RP64859 showerhead to compliment the Ashlyn line. Please see the following link for more information.
https://www.deltafaucet.com/bathroom/product/RP64859.html
Please reach out with further questions!
Best Regards,
Tim
Digital Communications Specialist
by|Aug 31, 2022
Q:what valve is needed
by|Aug 6, 2022
1 Answer
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A: Hi Dave,
Thanks so much for contacting Delta Faucet Company!
The T17464-SS-I requires the R10000 universal rough valve to be purchased separately.
Please contact us directly if you have any questions or need additional assistance.
Best Regards,
Nicole
Digital Communications Specialist
by|Sep 1, 2022
Q:can you install it without the 2 control levers?
by|Jun 30, 2022
2 Answers
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A: Hi momshouse,
Thanks so much for contacting Delta Faucet Company!
No, the ASHLYN® MODEL#: T17464-I cannot be installed without both levers.
Please reach out with further questions!
Best Regards,
Kelley
Digital Communications Specialist
by|Jul 9, 2022
A: No, they are needed to 1) turn the water on, and 2) regulate mix of hot and cold water.