Questions and Answers for Genie Signature Series 2 HPc Premium Screw Drive Garage Door Opener Plus Wireless Keypad, Wall Console and 3-Button Remotes

A:  You need 2 1/2" above the highest point of travel of the garage door to install the header bracket.

A:  The height of the connecting fins attached to the motor housing - approx.1-1/4"

A:  Hello, California requires garage door openers to be sold with battery backup included. You can also contact a local Genie dealer near you for installation options: https://www.geniecompany.com/dealer-locator

A:  In reaction, the State of California introduced and signed into law Senate Bill 969 on September 21, 2018, requiring all new garage door and garage door opener installations to include garage door openers equipped with battery backup technology designed to operate in the event of an electrical outage.

A:  No. The light is only activated when you click the opener.

A:  No, it does not.

A:  I ordered two of these and had the same thing happen. I changed the order for home delivery and got them in a few days. They are fantastic by the way. Pull up my huge 2 inch thick solid redwood doors easily.

A:  Hello, this opener is currently in stock.

A:  Don’t know, but in my case it was.

A:  Genie Intellicode accessories are compatible with Overhead Door models with CodeDodger.

A:  no

A:  There is no charger in the picture

A:  Hello, no this opener will only work on 7' tall doors or 8' tall doors with an extension kit.

A:  I would think so the height shouldnt matter power is there

A:  No, this will not work on a 10' high door. This opener will work on a 7' door or an 8' door with an extension kit purchase. Please contact your local Genie professional dealer for a garage door opener to operate a door that is 10' tall. Thank you!

A:  Yes, it can.

A:  Hello. This opener works for 7' high garage doors. It will not work on a 14' tall door.