Questions and Answers for KRAUS Bolden Single-Handle Pull-Down Sprayer Kitchen Faucet with Dual Function Sprayhead in Matte Black

A:  Hello Kathleen, thank you for reaching out, I can answer that for you. The interior of the KPF-1610SS is not made of porcelain. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any questions.

A:  Hi Scotty, Thank you for reaching out, I can answer your inquiry. Yes, this model faucet utilizes a battery pack with 4 AA battery slots. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Blabar, I am sorry to hear you are having an issue with your faucet, but rest assured we can certainly assist you under our limited lifetime warranty. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve your issue as quickly as possible.

A:  Hi Debbie, Thank you for your interest in our kitchen faucet! I can answer that for you. This model faucet does not include a deck plate as it is not required for installation. We do however manufacture several deck plates what pair very well with this faucet. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Claire, Thank you for reaching out, this model faucet is the Bolden Style, it is the same thing. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hello, thank you for inquiring about the KSF-1610 faucet. The overall length of the hose is approximately 67''. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any additional questions. Thanks for reaching out.

A:  yea! I just installed it and the pressure is intermittent

A:  Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible. Thanks for reaching out.

A:  Hi Diane, That is a great question, I can answer that for you! Yes, once you select a flow mode, it stays in that mode until you turn off the faucet, then it will revert back to stream. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hello Melani, Thank you for reaching out, I am terrible sorry to hear you are having an issue with your spray head, however rest assured we can assist you under our limited lifetime warranty with the replacement you require, the spray head is easily replaceable. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible.

A:  Thank you for reaching out, I can answer your inquiry. The spray head is made of a high density polymer and our Matte Black finish is applies to a brass core, if in the unlikely event you were to experience an issue with the finish for any reason, we would assist you under our limited lifetime warranty with what you need. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.