Q:Can the hole for the soap dispenser be used for dishwasher vent?
by|Apr 24, 2024
1 Answer
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A: Thank you for question! We can certainly answer your question. We can confirm the hole for the soap dispenser can be used for a dishwasher vent instead. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any further questions or concerns.
by|Apr 26, 2024
Q:Do the drain parts included (in pic) connect to a disposal? Asking coz it looks like once installed your hand can’t reach down drain to pick up food debri there (similar to how you would put your hand in the piece with rubbery part (see pic)to reach down
by|Apr 19, 2024
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A: Thank you for question! We can certainly answer your question. You would not use any of the drain components which come with the sink if you're installing a garbage disposal unit. You would have to install a garbage disposal unit directly to the sink, using the flange which comes with the disposal unit. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any further questions or concerns.
by|Apr 23, 2024
Q:I would like to undermount this sink. What clips could I use or would I need?
by|Apr 5, 2024
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A: Hi Aaron,
Thank you for your interest in our kitchen sink! I can answer that for you.
This model sink KHT410-33 that is included in this combination KCH-1000 is a dual mount sink, it includes the mounting hardware and installation instructions for undermount.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Apr 9, 2024
Q:What is the distance between the faucet and soap dispenser holes?
by|Mar 5, 2024
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A: Hi Steph,
Thank you for your interest in our kitchen sink and faucet combo! I can answer that for you.
This model sink has the faucet and accessory hole 10" apart center to center.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Mar 5, 2024
Q:Can the sink be ordered with the drain hole on the left?
by|Mar 1, 2024
1 Answer
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A: Hello Louie, we are happy to assist you in this matter.
You will want to order KWT320-33/18-1610SFS combo unit. This model includes a sink with the drain hole on the left side.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any further questions or concerns.
by|Mar 1, 2024
Q:can this sink be order with the drain hole on the left side instead of the right?
by|Feb 29, 2024
1 Answer
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A: Hello Joseph, we are happy to assist you in this matter.
You will want to order KWT320-33/18-1610SFS combo unit. This model includes a sink with the drain hole on the left side.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any further questions or concerns.
by|Mar 1, 2024
Q:Are there grates for this right side drain sink? I’m looking to have 2 side by side instead of the one big one.
by|Feb 6, 2024
1 Answer
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A: Thank you for reaching out! I can answer that for you.
We currently do not manufacture a 2 part bottom grid for this model sink, however, I will be passing your request along for future consideration.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Feb 6, 2024
Q:Is the faucet arm meant to be magnetic? If so, why is mine not working? We recently purchased and installed this sink/faucet combo and love it very much however, the arm and the faucet just seem to be in each other’s way. Please help.
by|Jan 31, 2024
1 Answer
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A: Thank you for reaching out, we can answer that for you.
This model faucet KPF-1610 does not have a magnet but rather a counter weight that attaches to the spray hose. If you find that your spray head is not retracting into the holder, your counter weight is either installed incorrectly or something in the cabinet is interfering with its motion.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can help you resolve this issue as quickly as possible