Q:Can the sink be ordered with the drain hole on the left?
by|Mar 1, 2024
1 Answer
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A: Hello Louie, we are happy to assist you in this matter.
You will want to order KWT320-33/18-1610SFS combo unit. This model includes a sink with the drain hole on the left side.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any further questions or concerns.
by|Mar 1, 2024
Q:can this sink be order with the drain hole on the left side instead of the right?
by|Feb 29, 2024
1 Answer
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A: Hello Joseph, we are happy to assist you in this matter.
You will want to order KWT320-33/18-1610SFS combo unit. This model includes a sink with the drain hole on the left side.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com if you have any further questions or concerns.
by|Mar 1, 2024
Q:Are there grates for this right side drain sink? I’m looking to have 2 side by side instead of the one big one.
by|Feb 6, 2024
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A: Thank you for reaching out! I can answer that for you.
We currently do not manufacture a 2 part bottom grid for this model sink, however, I will be passing your request along for future consideration.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Feb 6, 2024
Q:Is the faucet arm meant to be magnetic? If so, why is mine not working? We recently purchased and installed this sink/faucet combo and love it very much however, the arm and the faucet just seem to be in each other’s way. Please help.
by|Jan 31, 2024
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A: Thank you for reaching out, we can answer that for you.
This model faucet KPF-1610 does not have a magnet but rather a counter weight that attaches to the spray hose. If you find that your spray head is not retracting into the holder, your counter weight is either installed incorrectly or something in the cabinet is interfering with its motion.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can help you resolve this issue as quickly as possible
by|Feb 1, 2024
Q:What are the cutout dimensions of the template for this model sink. We have an existing American Standard sink that needs to be replaced and our countertop is Quartz so additional cutting is not possible.
by|Jan 26, 2024
1 Answer
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A: Hi John,
Thank you for reaching out, this model sink comes with a cutout template with the proper cutout dimensions. Every model sink has unique cutout dimensions that are required, and this is due to the length, width, and corner radius. Because of this, each sink has a unique cutout that is not shared by other model sinks. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Apr 18, 2024
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Q:What is the exact model/color of the faucet? Kraus has many variations of SS, so which one is it?
by|Jan 8, 2024
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A: Hello Miki, Thank you for reaching out, I can answer your inquiry.
The model faucet KPF-1610SFS that is included with this combination KCH-1000, does comes in the spot free stainless steel finish. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Jan 10, 2024
Q:Is the faucet ss finish spot-free?
by|Jan 5, 2024
1 Answer
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A: Hello Mariana,
Thank you for reaching out, I can answer your inquiry.
Yes, the model faucet KPF-1610SFS that is included with this combination KCH-1000, does come in the spot free stainless steel finish.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Jan 10, 2024
Q:Im building a new cabinet to install the sink into. What distance do i need to run extra supports around the sink? or Does this sink need extra supports ran in the cabinet that is holding it up?
by|Dec 17, 2023
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A: Hello Crystal,
Thank you for your interest in our kitchen sink! I can answer your inquiry.
This model sink is a duel mount that can be mounted top or under mount, both have specified mounting hardware to attach the sink to your counter, not additional supports required as per our mounting hardware.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Jan 24, 2024
Q:What gauge stainless steel for sink?
by|Dec 6, 2023
1 Answer
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A: Hi, Our Loften sink is made of an 18 gauge T304 stainless steel.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Dec 8, 2023
Q:For undermount installation, will the 33 in sink fit a 36 in external dimension cabinet?
by|Dec 5, 2023
1 Answer
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A: Hi Uriel,
Yes, the recommended cabinet size for our 33" Loften sink is 36"