A: Hello, Thank you for reaching out. I'm sorry the glass and screen inserts were not installed with the window frame. The top/stationary glass and screen will insert in the outer most track. We recommend the screen insert be installed first, insert this at an angle with the slide corner keys at the bottom. The top/stationary glass (narrower one) will install next, tilting the top of the glass and then straighten it out, engaging the fingerpulls at the bottom of the glass and aligning it with the top of the screen. The bottom of the top glass will rest on the screen once it is installed. The operating glass will insert in the inside track, tilt the top of the window and straighten the glass once installed, engage the fingerpulls at the bottom of the glass insert for it to lock in. Please don’t hesitate to contact our customer care team at 888-483-3768 for any further concerns.
A: You need to special order the correct size for your wndow. Mike
A: Thank you for your question. The L201 is in exterior storm window, intended to be installed outside of your primary window. We’d recommend installing blinds on the interior of your home. In terms of noise reduction, we’d recommend a couple inches of dead air space between the primary window and the storm window.
A: Hello, Thank you for reaching out. I'm not sure I understand the question, if you could provide additional information I would be happy to help.