Questions and Answers for LG 30 in. W 20 cu. ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in White, ENERGY STAR

A:  Hello, there. Thank you for reaching out regarding the LG LTCS20020W refrigerator. If you're experiencing issues with cooling, ensure that the temperature settings are adjusted correctly. Also, check for any obstructions that might affect airflow around the appliance. For troubleshooting assistance tailored to your specific situation, please send us a private message via @LGUSSupport on our social media platform. We're here to help you get your refrigerator and freezer back to optimal cooling performance! ^Sam

A:  Hello there! Thanks for your inquiry about the LG Refrigerator model LTCS2002W. Yes, this model includes a light in the freezer compartment for enhanced visibility. If you have more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. We're here to assist you further! ^Sam

A:  Thank you for reaching us regarding LG Refrigerator. To fit your new LG LTCS20020S refrigerator, consider the following dimensions: • Width: 30 inches (76.2 cm) • Height: 65.5 inches (166.4 cm) to the top of the case, or 66 inches (167.6 cm) to the top of the door hinge • Depth: 29.5 inches (74.9 cm) without the door, or 60.25 inches (153.0 cm) with the door open Remember to also leave: • 2 inches (5.1 cm) of clearance on each side for installation and airflow • Sufficient space behind the fridge for airflow and connections Measure your available space carefully to ensure a proper fit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hi George! Thank you for your question about the LG Top Freezer Refrigerator model LTCS20020S. This refrigerator is designed to operate in indoor environments where the temperature is controlled and consistent. While it can be placed in a garage, please ensure that the ambient temperature remains within the recommended operating range specified in the user manual. Additionally, it's advisable to avoid extreme temperature fluctuations, as they can affect the refrigerator's performance. If you have more questions or need further guidance on garage placement, please send us a private message on our social media platform via @LGUSSupport. We're here to help ensure your refrigerator works optimally in any setup! ^Sam

A:  Hey Gary. A water line will be needed if you want ice on the refrigerator to be produced. ^Anthony

A:  Hey there! We appreciate you bringing this to our attention! If the drainage in the freezer compartment is obstructed by ice or foreign objects, preventing water from defrosting ice from draining into the tray, it'll refreeze the bottom. Please follow this link for a detailed guide on addressing this issue: https://shorturl.at/6CEK0. And remember, we're here to help with any further assistance you might need! ^Anthony

A:  Hey there! We appreciate you bringing this to our attention! If the drainage in the freezer compartment is obstructed by ice or foreign objects, preventing water from defrosting ice from draining into the tray, it'll refreeze the bottom. Please follow this link for a detailed guide on addressing this issue. And remember, we’re here to help with any further assistance you might need! ^Anthony

A:  Hi there Linda! Thank you for asking us this question. This refrigerator uses about 115 volts, which equals to about 550 Watts. ^Anthony

A:  Hey there! Thanks for reaching out with your question. To fully utilize your refrigerator, we suggest using the crispers optimally. Should you have any more inquiries, feel free to contact us anytime. ^Anthony

A:  Hey there. Your LG fridge owner's manual is for more than one fridge. Your manual shows Refrigerator Door Bin†. This cross indicates that it is only for certain models. Your fridge does not have a compatible bottom door bin. For more questions, private message us on social media @LGUSSupport. We're always happy to help! ^David

A:  Hey Tobi. This LG fridge only has two veggie drawers. There is no Deli drawer compatible with this fridge. For more questions, private message us on social media @LGUSSupport​. We're just a DM away! ^David