Questions and Answers for LG 30 in. W 20 cu. ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in White, ENERGY STAR

A:  Hey there. We can help you adjust the temperature of your LG fridge. Our fridges have the recommended temperature set by default at 37°F for the refrigerator and 0°F for the freezer. To adjust your fridge settings, check out these tips and tricks here: https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-change-the-temperature-setting--20152285479167. For more questions, private message us on social media @LGUSSupport​. We'll be happy to help. ^David

A:  Hey there. We can help explain the width of this LG fridge. The fridge's inside-the-box width is 31.8", and the fridge's outside-the-box width is 30". For more questions, private message us on social media @LGUSSupport. We're just a click away! ^David

A:  Hi Maggie! No worries about installing your replacement refrigerator (LTCS20020W) without an ice maker—it's completely doable. Please don't hesitate to reach out if you have any other questions or need further assistance. We're always here to support you. ^Anthony

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A:  Thank you for your interest in the LG Refrigerator. Replace the Bottom Rubber Seal on Your LG LTCS20020S Refrigerator: •Find the rubber seal that runs along the bottom of the door. •Open the door and gently pull out the old gasket. You may need a screwdriver to help loosen it. •Clean the door channel to remove dirt and debris. •Install the new gasket by inserting one corner into the channel, then working your way around the door, pressing firmly into place. •Check the door for any gaps or leaks after installation. Make adjustments as needed to ensure a tight seal. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Thank you for your interest in the LG Refrigerator. No, the LG LTCS20020S refrigerator is not specifically designed to be "garage ready". You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Thank you for reaching us regarding LG Refrigerator. The depth of the LG LTCS20020S refrigerator with the doors removed is 29 inches. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hello, Milsop. If your LG LTCS20020S fridge isn't cooling on both sides, there are a few reasons to consider. Here are some steps you can take: - Check for blocked vents: Cold air circulates between the freezer and fridge. Remove any items blocking the vents. - Clean the coils: Dust and debris can clog the coils, affecting cooling. Vacuum the coils to remove buildup. - Inspect the door seals: Dirty or damaged seals can let warm air in. Clean the seals with soapy water. - Check for icy buildup: Ice in the freezer can block airflow to the fridge. Unplug the fridge to melt the ice. - Verify the fan and evaporator: These parts circulate cold air. If they're not working, professional repair may be needed. For more information, please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-cooling-tips--1341593205196. If these steps don't work, message us on social media @LGUSSupport.^Con

A:  Hi there. It sounds like your 7-month-old LG #LTCS20020S refrigerator is not cooling properly on the fridge side. To troubleshoot further, check for error codes and follow the troubleshooting steps on this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If you have additional concerns regarding LG products, please feel free to reach out to us via private message on social media using @LGUSSupport. We are here to assist you. ^Win

A:  Yes, both doors may be removed to aid in installation. Mike

A:  Thank you for reaching us regarding LG Refrigerator. Potential causes and solutions for the loud squeaky sound in your LG LTCS20020S fridge: •Loose Hinges or Panels: Check if any door hinges are loose or if there is built-up food in the hinge. Secure the hinges and clean any food to see if that stops the squeaking. •Defrost Cycle Noise: Water from the evaporator touching the heater during the defrost cycle can create a noise. Warm air entering the fridge when the door is opened and closed can also cause noise. •Circulation Fan: The fan that pushes air through the fridge and freezer may be causing the squeak. Listen for the noise when manually operating the door switch. •Compressor or Condenser Fan Issues: Loud noises from the back could indicate a problem with the compressor, condenser fan, or defrost timer. If the noise is inside the fridge, the evaporator fan may be failing. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris