Questions and Answers for LG 4.8 cu. ft. Large Capacity Smart Top Load Washer with 4-Way Agitator, NeveRust Drum, TurboWash3D in White

A:  I went by the reviews a lot of the reviews say the impeller doesn’t clean the clothes and they wish they would’ve stayed with the agitator so I went with the agitator and so far no regrets

A:  Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

A:  Hello, yes the machine is very worth it. you can check our website LG.com for more information about the unit.^venette

A:  I wish I would have chosen something else. I feel it's overpriced and would have preferred something that was more user friendly..

A:  It really is a very nice washer with a lot of features. Not sure of the longevity as it is rather new.

A:  That will depend on the fluffiness or how bulky your king size comforter is. A capacity of 3.8 cubic feet is generally considered as being large enough to accommodate most king size comforters so the ENERGY STAR® Qualified LG 4.8 cu. ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with Agitator and TurboWash3D™ Technology, Model # WT7305CW should be able to accommodate it...^IFV

A:  Hello, yes there is.^Venette

A:  Yes

A:  Hi, approximately 4-5 inches.^Venette

A:  It seemed to be the same length as the one from our old machine. No trouble with the hoses.

A:  Hello, no there is none.^Venette

A:  No

A:  No subscription needed

A:  Turns out they use an out of state delivery scheduler and many of the delivery people are independents some with their own delivery vehicle at times even rented. The scheduler has no way of knowing local conditions and at times must deal with the drivers schedule ad well. They say more efficient and less cost, it's still a royal pain.

A:  We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette

A:  There is a sensor in the machine where if it’s a small load, it will only fill the tub enough for that size load. Love this feature!

A:  The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency using load sensing. ^Daphane

A:  Apparently not. This is a HE washer even though it comes up on various non-HE lists. I'm beginning to think there's no such thing as a non-HE washer any more. If I buy this one, or one like it, I'll have to wash EVERY load on the full tub setting to get the water level I want. I've used various HE washers at friends & family and none of them wash properly. I live in the country. My clothes get DIRTY. I don't use fabric softener due to the chemicals. HE washers don't get DIRTY clothes CLEAN - they 'wash' partially clean clothes that people wear to the office half heartedly and since most people use fabric softener and a dryer (instead of hanging on a clothesline to save energy), they don't notice the gradual STINK of truly unwashed clothing.

A:  I’m pretty sure you can’t select water level. It’s an HE washer so it users very little water in the first place.

A:  Hello, please try to run Tub Clean.^Venette

A:  This is a top loader. I got rid of the front loader for that reason. I have had my top loader for nearly a year and no smells. About every 10 loads I do run whites with bleach. That will keep away smells I imagine.

A:  This is a top loader. It has no "front loader" smell.

A:  It is recommended that you run a clean cycle once a month using one of the washer cleaning products..

A:  Yes. Press the pause button. You have to wait a second to hear the door unlock. Load and un pause, if it is a big item the washer may or may not add water and then it resumes.

A:  When the Add Garment light indicator is on you can press the Start/Pause button, the cycle pauses and the door unlocks. Once you have added the garment, press Start/Pause to resume the cycle. ^Daphane

A:  Yes, and it actually has a button to tell it you are adding an additional item. That way it can balance and add more water if needed.

A:  Yes you can.