Q:Do you have someone who could install this swing set.
by|Mar 14, 2021
1 Answer
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A: Lifetime does have assembly services available. To inquire about assembly contact our customer service team at 800-336-3865 for questions/scheduling.
by|Jan 7, 2022
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Q:Do you have a tire swing or trapezes awing that you can buy and use in this swing ser
by|Jan 13, 2021
1 Answer
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A: We do not make a tire swing but we do have a spider-web swing that you can use in place of two regular swings. It comes with a trapeze bar already, but an additional one can be purchased separately if needed. Both can be ordered at lifetime.com or special ordered through Home Depot.
by|Jan 14, 2021
Q:how are the posts fastened in the ground?
by|Jun 14, 2019
2 Answers
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A: They are not fastened.
by|Apr 21, 2020
A: They are not fastened to the ground. The play set is free-standing and very sturdy. We do have anchoring kits available if desired, but they typically are not needed.
by|Jun 14, 2019
Q:what age group is it designed for?
by|Jun 6, 2019
2 Answers
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A: We bought this for our grandchildren who are 3 and 6. The will be able to use it for many years.
by|Jun 8, 2019
A: This Play set is recommended for children ages 3-12. However, we hesitate to give exact ages as children come in all sizes. Each swing has a weight capacity of 150 pounds and the slide also has a weight capacity of 150 pounds. The platform has a weight capacity of 600 pounds, so even adults can join in on the fun!
by|Feb 8, 2022
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Q:Can we replace the wavy slide with a straight slide (no waves)? If yes, does Lifetime sell a straight slide?
by|Oct 29, 2018
1 Answer
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A: We do not have another slide option.
by|Oct 29, 2018
Q:Can this playset be set up without the addition of the swing set part. Does the tower lose stability without it?
by|Jun 26, 2018
5 Answers
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A: I would say no it can not b separated. As it is sturdy I think with Kids playing on it would start to swing and may eventually fall over without some sort of anchor system in place of the A frame swing set part.
by|May 6, 2023
A: We have not tested the stability of the play set without the swing set portion and would not recommend that.
by|Aug 27, 2019
A: No, there is no option to reconfigure this set. It would be unstable without the swing set.
by|May 5, 2023
A: No it cannot be setup without the swing set . It is a standalone model with no anchors on the floor and the whole Frame is designed to create enough balance to safely make it stand on level ground without having to anchor the legs to the ground. I installed this myself , and I am pretty certain that It will topple to one side without the swing part .
by|Mar 16, 2020
1 found this answer helpful
A: The stability of the set would be compromised.
by|May 5, 2023
Q:How big is the box that this is delivered in? Does it come in multiple boxes or just one?
by|May 5, 2018
7 Answers
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A: It comes in 5-7 boxes on a large shipping pallet. the slide isnt boxed and is large as you can imagine. non of the boxes are overly heavy but delivery will be driveway at best. it says curbside but my driver delivered the pallet up my 100yard driveway.
by|May 5, 2023
A: This set is delivered in two large crate pallets.
by|Sep 3, 2019
A: It comes in just one box and it’s freight delivered on pallets. It is as long as the slide and rock wall pieces. My approximate guess would be 8-10 feet long and maybe up to 4 feet wide. We purchased it over a year ago and it’s been a really great play set. Held up well through hurricane Irma. It took some dedicated time to set it up though.
by|May 5, 2023
A: Large Pallet Crates. I think 2 of them. Size of a twin mattress. Easy delivery; they were left in driveway. We weren't going to set up for a another week or two so we dragged them into the garage to store; took 2 people at least; until we were ready to set up.
by|May 5, 2023
A: Total of about 4 boxes, varying in size. Largest one was very large : 8ft by 2ft by about 1 foot.
by|May 5, 2023
A: Good, safe, high quality play structure my granddaughter loves. Comes in multiple boxes requiring 2 people to move and set up. Ensure you have space to assemble. Take your time and you will be pleased.
by|May 5, 2023
A: Best recollections - multiple boxes (5) various dimensions
by|May 5, 2023
Q:Do you install
by|Aug 21, 2017
2 Answers
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A: For inquiries regarding Home Depot's installation services, please contact their customer service department at 1-855-752-3352. For additional installation options you can contact Lifetime Products by sending an email to displays@lifetime.com. Thank you.
by|May 4, 2023
A: To inquire about installation services please visit www.homedepot.com/services or call 1-855-752-3352.