Q:Is this the model: DIY-12-HP-WM-115C25 this is what I got from the MRCOOL configurator.
by|Jun 11, 2024
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A: Yes, this is the bundle you are looking for.
by|Jun 12, 2024
Q:I need this unit with a ceiling cassette
by|Jun 10, 2024
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A: Unfortunately, we do not have a ceiling cassette compatible with the single zone DIY Series Condenser due to the voltage differences. The 12k Ceiling Cassette is for our Multi Zone Condensers only.
by|Jun 10, 2024
Q:Installing this unit for our upstairs. Already have a main HVAC form primary floor. How far apart should the two units be placed apart to ensure safe and effective operation of both units.
by|Jun 6, 2024
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A: If you are referring to the two outdoor units, you will want them at least a 3ft apart. For further -assistance, please reach out to us directly at support@mrcool.com or 270-366-0457.
by|Jun 6, 2024
Q:Does that 18k come with a whip? If so, what awg is it? I have a 30amp disconnect so I would need it to be #10
by|Jun 1, 2024
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A: No, the system does not come with a whip. The system will come with the communication cable that will connect the air handler to the condenser, all other wiring will need to be purchased separately.
by|Jul 11, 2024
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Q:How long is the wiring cable?
by|May 31, 2024
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A: 25ft
by|Jun 1, 2024
Q:A 24k BTU single zone mini split. My understanding is for the breaker i use is a 35 AMP And for the wire that connects to the electric board from the compressor is a 12 gauge. But which one? www.homedepot.com/s/12 gauge electrical wire?NCNI-5
by|May 30, 2024
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A: The 24k DIY Single Zone System has a MOP of 35 amp. The minimum gauge wire is 8 and the preferred gauge is 6. This information can be found on page 34 of the installation manual.
https://mrcool.com/wp-content/dox_repo/mc-diy-4-es-im-um-en-01.pdf
by|Jun 14, 2024
Q:How much clearance does it require from the ceiling
by|May 27, 2024
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A: It is recommended to have at least 5.9 inches of clearance between the ceiling and the top of the air handler.
by|May 28, 2024
Q:Which side of the air handler does the lines need to be run left or right or can you do either?
by|May 26, 2024
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A: The line installation can go from either side of the air handler or straight out the back. There are knockout spots on either side of the air handler for side installation.
by|Jul 8, 2024
Q:For DIY-18-HP-230C25, should it be connected to 30amp double pole breaker? What specs for the ac disconnect?
by|May 23, 2024
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A: The disconnect should be rated for a minimum of the breaker rating. You do not need a breaker in the disconnect you can use a 60 AMP non-fusable disconnect.
by|Jun 10, 2024
A: Yes, it can be connected to a 30 amp double pole breaker. The disconnect will need to have a larger if not the same amperage at the breaker. We recommend a non fusible disconnect.
by|May 28, 2024
Q:My install will probably involve running the line set through interior walls to the 2nd floor. How flexible is the tubing in the line set? What is the dimensions of the line set fittings? Install videos etc. run the lines up the outside.
by|May 23, 2024
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A: The line sets will have a 1/4 in and 1/2 in fitting. It is possible to run the lines to an interior wall, you will just want to be careful when making your bends. For further assistance, you can contact us directly at support@mrcool.com or 270-366-0457.
https://www.youtube.com/watch?v=zmEuI-dZ5BI&t=136s