Q:the light went out for about 1 hour.when the unit came back on I can not get the unit to make ice again. what can I do to get the unit working again.
by|Apr 20, 2018
1 Answer
Answer This Question
A: This question requires more details and information. Please call our customer service team at 920-347-9122.
by|Mar 2, 2021
Q:I lost the drain seal plug now it leaks water can I get another seal ?
by|Feb 28, 2017
1 Answer
Answer This Question
A: Hi Nofran09, if you ordered this item on Homedepot.com and it is still within the return policy and it shipped directly to your home or a Home Depot store, I believe it would be best to reach out to the manufacturer, Nostalgia for assistance on missing parts. I have linked their product manual below with their contact information page so that you may receive the best details from their specialists. Also, we are not able to guarantee any replacement through them. Hopefully, reviewing their manual and speaking with them will be beneficial and help you with this particular situation. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
http://www.homedepot.com/catalog/pdfImages/6b/6b2069a0-c0c7-4ca4-8957-9130b49a4283.pdf
by|Mar 3, 2017
Q:The ice has started looking either it'half melted or defrosted.
by|Jan 18, 2016
1 Answer
Answer This Question
A: Please call the Nostalgia Customer Support line at 920-347-9122 for help. They will be happy to help you get it back in working order.
by|May 3, 2023
1 found this answer helpful
Q:Is it durable? Will it sit on a TV Wooden Tray? Have you gotten another Ice Maker since this one and why?
by|Feb 21, 2015
1 Answer
Answer This Question
A: This unit is durable and produces up to 26 pounds of ice per day. It can sit on any level hard surface.
by|May 3, 2023
Q:How can I get a replacement removable ice bin tray for this unit ? Mine broke and is impossible to use without it since the water is below the ice tray.
by|Jul 12, 2014
1 Answer
Answer This Question
A: Please call the Nostalgia Electrics Customer Support Line at 920-347-9122 to order a replacment ice bin.
by|May 3, 2023
2 found this answer helpful
Q:Is there a large bin on this one or only a small "holding" bin? How big is it?
by|Jun 19, 2014
1 Answer
Answer This Question
A: It is a large bin. When the bin is full the unit will stop making ice.
by|May 3, 2023
1 found this answer helpful
Q:It says it makes 3 different size ice cubes. How small does it go and is the ice easily eatable?
by|Mar 30, 2014
2 Answers
Answer This Question
A: The smallest size is a little larger than Sonic.
by|May 3, 2023
3 found this answer helpful
A: Bigger than sonic ice, shaped like little bullets. Very easily eatable
by|May 3, 2023
4 found this answer helpful
Q:Start up or surge watts and normal operation watts.