Q:What does it mean when green light is on and red is flashing ?
by|Feb 20, 2024
1 Answer
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A: That the unit is working properly. Red flashing light indicates receiving power green light indicates when the field is being created.
by|Feb 21, 2024
Q:My blinking lights aren’t blinking anymore. Is it still working?
by|Jan 24, 2024
1 Answer
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A: If the lights are not working properly then it's time to replace the unit.
by|Feb 29, 2024
1 found this answer helpful
Q:Can the circuitry of this device damage or harm the wiring in the house?
by|Jan 20, 2024
1 Answer
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A: Thank you for your question. The unit is only a 4 watt device and does not harm wiring. Thank you
by|Jan 21, 2024
Q:Should the outlet you plug this unit into be 110v or 120v? I have seen both indicated.
by|Jan 20, 2024
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A: Either outlet will work.
Thank You.
by|Feb 29, 2024
1 found this answer helpful
Q:have an old unit & the red light blinks but sometimes the green/yellow light comes on for a short time & then cuts off. I am not sure if the unit is working correctly?
by|Sep 16, 2023
1 Answer
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A: Thank you for contacting us. The green light cycles off and on in random patterns so yes it is in working order. Should the light stop cycling it would be time to replace.
Thank you
by|Nov 27, 2023
1 found this answer helpful
Q:mine has 2 green lights but one stays on and the other turns off for a few seconds what does it means.?
by|Aug 14, 2023
1 Answer
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A: Thank you for your question. Per the instructions the unit has 2 green lights one that flashes all the time and the other cycles off and on in random patterns. This indicates the unit is working as it should. Thanks
by|Feb 29, 2024
1 found this answer helpful
Q:how long do these last and i don't have a red light just green
by|Jun 25, 2023
1 Answer
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A: Thank you for question. The newer units have 2 green lights. The units do not have an expiration date. The average life span has been 1-3 years. As long as the lights remain operational this let's you know they are in working order.