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Questions and Answers for RIDGID 12 Gallon 5.0 Peak HP NXT Wet/Dry Shop Vacuum with Filter, Locking Hose and Accessories

Internet #304006023

Model #HD1200

Store SKU #929866

  • Great value, high-performance vac for tough messes
  • Wet nozzle and built-in drain, ideal cleanup solution for liquids
  • Features the RIDGID lifetime warranty

Questions & Answers

398Questions
caret
Q:What attachment would I use on shag carpet that could pick up hair? Is there a individual attachment that I need to buy for this?
by|Feb 14, 2024
1 Answer
Answer This Question

A:  Hello Lynn, Thanks for your question! You might want to consider the 2-1/2 in. Locking Floor Brush Accessory (part #LA2514). This large 14 in. floor brush is great for general cleanup of hard surface floors and effectively captures more dirt and debris in your path. If you have other questions, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID Wet/Dry Vac Customer Support

by|Feb 24, 2024
    1 found this answer helpful
    caret
    Q:Will the hose hook up to my Rigid MITER Saw?
    by|Feb 14, 2024
    1 Answer
    Answer This Question

    A:  Hello Dayne, Thanks for your inquiry about our product. We have a power tool adapter that is designed to be trimmed off according to the size that is compatible with the power tool. We understand that every power tool may have different specifications, and we strive to provide a versatile solution for various models. However, it is important to note that while our adapter offers flexibility, we cannot guarantee that it will fit all power tools on the market. To ensure compatibility, we highly recommend checking the Product Details section of VT1407 Power Tool Adapter on this page. There, you will find specific measurements and match up if your power tools are compatible with our adapter. We want you to have the best experience possible with our product, so please take a moment to review this information before making your purchase. If you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated customer support team is here to assist you. We are available Monday to Friday, between 8:00 AM and 5:00 PM Central Time, at 1-800-474-3443. Alternatively, you can also send us an email at info@ridgidvacs.com, and we will be more than happy to assist you promptly. Once again, thank you for bringing this matter to our attention. We value your feedback and strive to provide the best possible customer experience. Best regards, RIDGID

    by|Feb 14, 2024
      caret
      Q:How do I switch to vacuum up mode after dumping and shaking out filter? It is blowing out!
      by|Feb 6, 2024
      1 Answer
      Answer This Question

      A:  Hello KMoon, Thank you for reaching out to us regarding our product. We appreciate your interest and would be more than happy to assist you. In regards to your inquiry, our vacuum does not have a switch to change from blowing to vacuuming. During operation, the vacuum simultaneously sucks in air and blows it out. To ensure proper functionality, please make sure that you have connected the hose to the suction port located on the orange drum. If you require further assistance or have any additional questions, please don't hesitate to contact our dedicated Customer Service team at 1-800-474-3443. They are available Monday to Friday between 8:00 AM and 5:00 PM Central Time. You can also reach out to us via email at info@ridgidvacs.com and we will gladly provide any necessary support. Thank you once again for reaching out, and we look forward to assisting you with your query. Best regards, RIDGID

      by|Mar 8, 2024
        caret
        Q:Is it good for filtering fine dust particulates
        by|Jan 28, 2024
        1 Answer
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        A:  Hello ASDA, Thank you for reaching out to us regarding our product. We appreciate your interest! We're glad to inform you that this vac is indeed capable of effectively filtering fine dust. However, to ensure the best performance and filtration efficiency, we highly recommend upgrading the filter to either VF5000 or VF6000 sold at Home Depot stores. With the upgraded filter, you can expect exceptional dust containment and improved air quality in your space. The VF5000 and VF6000 filters are specifically designed to capture even the finest particles, providing you with a cleaner and healthier environment. If you have any further questions or concerns about our product or the upgrade process, our dedicated Customer Service team is here to assist you. You can reach us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com. We appreciate your interest in our product and look forward to helping you achieve optimal performance with your vacuum. Best regards, RIDGID

        by|Feb 6, 2024
          1 found this answer helpful
          caret
          Q:Wat thread size is drain valve 1 1/2 pvc want screw on trying extend drain
          by|Jan 25, 2024
          1 Answer
          Answer This Question

          A:  Hello Johnny, Thank you for your inquiry about our products. The threads of the drain is spaced at 8 threads per inch and each thread is .05” wide and .06 high, with an outside diameter of 1.97. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

          by|Jan 26, 2024
            caret
            Q:How long is hose
            by|Jan 25, 2024
            1 Answer
            Answer This Question

            A:  Hello Ridget, Thank you for reaching out to us regarding our product. We appreciate your interest and are here to provide you with the information you need. Regarding your question, this vac comes equipped with a 7-foot hose. You can find this specific information under the Product Details section on this page. If you have any further questions or concerns, our dedicated Customer Service team is available to assist you. You can reach us at 1-800-474-3443 from Monday to Friday, between 8:00 AM and 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com, and we'll be more than happy to help. We appreciate your interest in our product and look forward to assisting you further. Best regards, RIDGID

            by|Jan 26, 2024
              caret
              Q:Can this product stand extreme heat and if so how much heat can it withstand?
              by|Jan 23, 2024
              1 Answer
              Answer This Question

              A:  Hello JstBenjii, Thank you for your inquiry about our products. We do not recommend the vacuum to be use to pick up high thermal debris and now even hot ashes, due to the vacuum is using paper type of filter and it is prone in burning. Also, If it is hazardous, it strictly not recommended. The RIDGID wet dry vac is not specifically designed to pick up any type of hazardous or flammable liquids. Please consult a professional in these matters. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

              by|Jan 23, 2024
                caret
                Q:what diameter is the drain hole
                by|Jan 19, 2024
                1 Answer
                Answer This Question

                A:  Hello Jade, Thank you for your inquiry about our products. The drain of the vacuum have an inside diameter of 1.520" and outside diameter of 1.845". If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

                by|Jan 19, 2024
                  caret
                  Q:What is the sealed pressure of the HD1400 and the HD1800. Thanks
                  by|Jan 17, 2024
                  1 Answer
                  Answer This Question

                  A:  Hello Geoff, Thank you for reaching out to us with your inquiry about our product. We appreciate your interest and are here to provide you with the information you need. Regarding the sealed pressure of our models, the HD1400 has a sealed pressure of 56 inches, while the HD1800 has a sealed pressure of 55 inches. If you have any further questions or concerns, please don't hesitate to get in touch with our dedicated Customer Service team. You can reach them at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, you can also send us an email at info@ridgidvacs.com, and we'll be more than happy to assist you. Thank you once again for considering our product. We look forward to helping you find the perfect solution for your needs. Best regards, RIDGID

                  by|Jan 17, 2024
                    caret
                    Q:Is there a vacuum pump accessory that fits into drain hole?
                    by|Jan 16, 2024
                    1 Answer
                    Answer This Question

                    A:  Hi Jovi, Thank you for reaching out to us regarding our product inquiry. Unfortunately, we no longer manufacture the VP2000 pump accessory, but we have an alternative solution that will meet your drainage needs. We have the VT2519 hose to drain adapter that is specifically designed to seamlessly attach to any standard 5/8-inch garden hose, allowing you to efficiently drain water from the vac. With this adapter, you can harness the power of gravity and easily direct the water flow through the garden hose, saving you valuable time and effort. If you have any further questions or concerns, our dedicated Customer Service team is here to assist you. You can reach them at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com and we'll promptly get back to you. Thanks, RIDGID

                    by|Jan 16, 2024

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