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Questions and Answers for Rinnai High Efficiency 6.5 GPM Residential 150,000 BTU/h 44.0 kWh Propane Exterior Tankless Water Heater

Internet #306655642

Model #V65eP

Store SKU #1003546122

  • Discontinued, please see new models - RE140EP & RE160EP
  • Less space for heating gives you more space for living
  • Professional installation recommended; please call 833-746-6210

Questions & Answers

26Questions
caret
Q:Outdoor units. Our current water tank is currently outside but has siding to box it in (tired of the pilot light going out when windy!). I assume I can use this outdoor unit in the same type without ventilation since it technically is.
by|Dec 2, 2022
1 Answer
Answer This Question

A:  Greetings, This unit can indeed be installed outdoors as well. Thank you!

by|Dec 6, 2022
    caret
    Q:Is this unit nsf approved?
    by|Oct 29, 2022
    1 Answer
    Answer This Question

    A:  Greetings, This unit is indeed NSF-approved. Thank you!

    by|Nov 10, 2022
      caret
      Q:I live in the Lower Florida Keys so cold temperatures are not a problem. Is 6.5 GPM typically enough flow for a family of 4 with 2 showers?
      by|Oct 18, 2022
      1 Answer
      Answer This Question

      A:  We are a family of two with one shower. And it is great!

      by|Oct 19, 2022
        caret
        Q:Hi can this work for three showers ?
        by|Sep 1, 2022
        1 Answer
        Answer This Question

        A:  Greetings Frankie, This unit will work for three showers. Thank you!

        by|Sep 28, 2022
          caret
          Q:what does indoor/outdoor mean?
          by|Feb 12, 2022
          2 Answers
          Answer This Question

          A:  In this context, indoor means this water heater is plumbed to vent out the top and requires some insulated stainless ductwork. Outdoor means it vents out the long slot at the top and must be mounted outdoors. A garage application is considered indoors. You could probably get away with an outdoor application in an open carport

          by|Dec 2, 2022
            3 found this answer helpful

            A:  It can be installed outside on exterior of home with no additional ventilation required, if mounted interior it would require an additional vent pipe from unit to exterior. I mounted mine on exterior of home and I love it, it works great for 2 showers, any more than that I would recommend going to the next size GPM.

            by|Jan 2, 2023
              2 found this answer helpful
              caret
              Q:Is this unit recommended for use at a cabin without wi-fi?
              by|Mar 27, 2021
              1 Answer
              Answer This Question

              A:  Greetings, This unit can be used in a cabin without Wi-Fi. It can be controlled by the buttons on the unit as well as it comes with a remote controller that does not require internet or Wi-Fi. Thank you!

              by|May 1, 2022
                1 found this answer helpful
                caret
                Q:What size of propane tank is needed to run this unit?
                by|Feb 20, 2021
                1 Answer
                Answer This Question

                A:  The size of the propane tank varies based on the propane usage in the home. --Tashay

                by|May 1, 2022
                  1 found this answer helpful
                  caret
                  Q:Is there a pilot light that's on all the time
                  by|Nov 10, 2020
                  2 Answers
                  Answer This Question

                  A:  Greetings, Please contact Rinnai directly at 1-800-621-9419. Thank you!

                  by|Dec 23, 2020

                    A:  No, mine is propane and has an electronic ignition

                    by|May 1, 2022
                      1 found this answer helpful
                      caret
                      Q:Will an older Rinnai remote (from Model 2520 (r70e)) work on this unit?
                      by|Aug 12, 2020
                      1 Answer
                      Answer This Question

                      A:  Greetings KT, An older remote will not be compatible with this unit as the technology might be different as the remote for this unit is WiFi capable. Thank you!

                      by|Aug 14, 2020
                        caret
                        Q:Does this model come with a remote control?
                        by|Aug 12, 2020
                        1 Answer
                        Answer This Question

                        A:  Greetings KT, This unit does come with a remote control. Thank you!

                        by|Aug 14, 2020

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                          Price:
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                          current item

                          Indoor/Outdoor

                          Outdoor

                          Indoor

                          Indoor

                          Outdoor

                          Number of Showers

                          1-2

                          1-2

                          Efficiency Level

                          High

                          High

                          Super High

                          Super High

                          Required Volt Connection

                          120 volt

                          120 volt

                          120 volt

                          120 volt

                          Gas Type

                          Natural Gas

                          Propane

                          Natural Gas