Q:Outdoor units. Our current water tank is currently outside but has siding to box it in (tired of the pilot light going out when windy!).
I assume I can use this outdoor unit in the same type without ventilation since it technically is.
by|Dec 2, 2022
1 Answer
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A: Greetings,
This unit can indeed be installed outdoors as well.
Thank you!
by|Dec 6, 2022
Q:Is this unit nsf approved?
by|Oct 29, 2022
1 Answer
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A: Greetings,
This unit is indeed NSF-approved.
Thank you!
by|Nov 10, 2022
Q:I live in the Lower Florida Keys so cold temperatures are not a problem. Is 6.5 GPM typically enough flow for a family of 4 with 2 showers?
by|Oct 18, 2022
1 Answer
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A: We are a family of two with one shower. And it is great!
by|Oct 19, 2022
Q:Hi can this work for three showers ?
by|Sep 1, 2022
1 Answer
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A: Greetings Frankie,
This unit will work for three showers.
Thank you!
by|Sep 28, 2022
Q:what does indoor/outdoor mean?
by|Feb 12, 2022
2 Answers
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A: In this context, indoor means this water heater is plumbed to vent out the top and requires some insulated stainless ductwork. Outdoor means it vents out the long slot at the top and must be mounted outdoors. A garage application is considered indoors. You could probably get away with an outdoor application in an open carport
by|Dec 2, 2022
3 found this answer helpful
A: It can be installed outside on exterior of home with no additional ventilation required, if mounted interior it would require an additional vent pipe from unit to exterior. I mounted mine on exterior of home and I love it, it works great for 2 showers, any more than that I would recommend going to the next size GPM.
by|Jan 2, 2023
2 found this answer helpful
Q:Is this unit recommended for use at a cabin without wi-fi?
by|Mar 27, 2021
1 Answer
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A: Greetings,
This unit can be used in a cabin without Wi-Fi. It can be controlled by the buttons on the unit as well as it comes with a remote controller that does not require internet or Wi-Fi.
Thank you!
by|May 1, 2022
1 found this answer helpful
Q:What size of propane tank is needed to run this unit?
by|Feb 20, 2021
1 Answer
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A: The size of the propane tank varies based on the propane usage in the home. --Tashay
by|May 1, 2022
1 found this answer helpful
Q:Is there a pilot light that's on all the time
by|Nov 10, 2020
2 Answers
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A: Greetings,
Please contact Rinnai directly at 1-800-621-9419.
Thank you!
by|Dec 23, 2020
A: No, mine is propane and has an electronic ignition
by|May 1, 2022
1 found this answer helpful
Q:Will an older Rinnai remote (from Model 2520 (r70e)) work on this unit?
by|Aug 12, 2020
1 Answer
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A: Greetings KT,
An older remote will not be compatible with this unit as the technology might be different as the remote for this unit is WiFi capable.
Thank you!
by|Aug 14, 2020
Q:Does this model come with a remote control?
by|Aug 12, 2020
1 Answer
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A: Greetings KT,
This unit does come with a remote control.
Thank you!