A: Greetings Jake,
If you lose power this unit will not operate.
Thank you
by|Jun 2, 2020
Q:Can I buy a freeze box to put around the water and gas lines?
by|Jun 6, 2019
1 Answer
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A: That is outside of the unit and would need to be discussed with a local pro because their could be some local codes. --Tashay
by|Jun 20, 2019
Q:Does this have a pilot lite?
by|Apr 28, 2019
1 Answer
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A: No, our units don't have a pilot light. Our units use an electronic ignition sequence. --Tashay
by|Apr 29, 2019
Q:will this work outside in cold climates
by|Jan 29, 2019
2 Answers
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A: Make sure that in case of freezing weather that the water heater and its water lines are protected to prevent freezing. Damage due to freezing is not covered by the warranty. Loss of freeze protection may result in water damage from a burst heat exchanger or water lines. With electrical power and gas supplied, the water heater will not freeze when the outside air temperature is as cold as –22°F (-30°C) for indoor models or is as cold as –4°F (-20°C) for outdoor models, when protected from direct wind exposure. Because of the “wind-chill” effect, any wind or circulation of the air on the unit will reduce its ability to freeze protect. --Tashay
by|May 8, 2022
2 found this answer helpful
A: No
by|Mar 18, 2019
Q:I have propane gas but expect natural gas in the future, can this unit be converted to natural gas
by|Jan 28, 2019
3 Answers
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A: Instructions don't provide that answer
by|Apr 4, 2019
A: Yes, this can be converted. --Tashay
by|Apr 4, 2019
1 found this answer helpful
A: No, the individual models are either propane or natural gas, no conversion is possible.
Mike
by|Apr 4, 2019
Q:For a family of 4 in a two-story house (2 showers, tub, kitchen sink, laundry), would I need to purchase two of these (one each for first floor & upstairs)?
by|Jan 28, 2019
1 Answer
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A: Depending on where you are located and the GPMs of the fixtures, you may need more than one however there may be units to accommodate. Email us to discuss options at feedback@rinnai.us. --Tashay
by|Jan 28, 2019
Q:can i install the exterior propane tankless water heater in my garage
by|Dec 27, 2018
1 Answer
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A: No. -Tashay
by|Jun 30, 2020
1 found this answer helpful
Q:Does this flow when only a dishwasher is running? Looking to install it for kitchen use only.
by|Oct 11, 2018
1 Answer
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A: As long as the activation rates are met, the unit will work. For this unit the activation rate is .26 GPM. --Tashay