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Questions and Answers for Rinnai High Efficiency 6.5 GPM Residential 150,000 BTU/h 44.0 kWh Propane Exterior Tankless Water Heater

Internet #306655642

Model #V65eP

Store SKU #1003546122

  • Discontinued, please see new models - RE140EP & RE160EP
  • Less space for heating gives you more space for living
  • Professional installation recommended; please call 833-746-6210

Questions & Answers

26Questions
caret
Q:What size of propane tank is needed to run this unit?
by|Feb 20, 2021
1 Answer
Answer This Question

A:  The size of the propane tank varies based on the propane usage in the home. --Tashay

by|May 1, 2022
    1 found this answer helpful
    caret
    Q:Is there a pilot light that's on all the time
    by|Nov 10, 2020
    2 Answers
    Answer This Question

    A:  No, mine is propane and has an electronic ignition

    by|May 1, 2022
      1 found this answer helpful

      A:  Greetings, Please contact Rinnai directly at 1-800-621-9419. Thank you!

      by|Dec 23, 2020
        caret
        Q:Will an older Rinnai remote (from Model 2520 (r70e)) work on this unit?
        by|Aug 12, 2020
        1 Answer
        Answer This Question

        A:  Greetings KT, An older remote will not be compatible with this unit as the technology might be different as the remote for this unit is WiFi capable. Thank you!

        by|Aug 14, 2020
          caret
          Q:Does this model come with a remote control?
          by|Aug 12, 2020
          1 Answer
          Answer This Question

          A:  Greetings KT, This unit does come with a remote control. Thank you!

          by|Aug 14, 2020
            caret
            Q:will it operate if I lose power.
            by|May 29, 2020
            1 Answer
            Answer This Question

            A:  Greetings Jake, If you lose power this unit will not operate. Thank you

            by|Jun 2, 2020
              caret
              Q:Can I buy a freeze box to put around the water and gas lines?
              by|Jun 6, 2019
              1 Answer
              Answer This Question

              A:  That is outside of the unit and would need to be discussed with a local pro because their could be some local codes. --Tashay

              by|Jun 20, 2019
                caret
                Q:Does this have a pilot lite?
                by|Apr 28, 2019
                1 Answer
                Answer This Question

                A:  No, our units don't have a pilot light. Our units use an electronic ignition sequence. --Tashay

                by|Apr 29, 2019
                  caret
                  Q:will this work outside in cold climates
                  by|Jan 29, 2019
                  2 Answers
                  Answer This Question

                  A:  Make sure that in case of freezing weather that the water heater and its water lines are protected to prevent freezing. Damage due to freezing is not covered by the warranty. Loss of freeze protection may result in water damage from a burst heat exchanger or water lines. With electrical power and gas supplied, the water heater will not freeze when the outside air temperature is as cold as –22°F (-30°C) for indoor models or is as cold as –4°F (-20°C) for outdoor models, when protected from direct wind exposure. Because of the “wind-chill” effect, any wind or circulation of the air on the unit will reduce its ability to freeze protect. --Tashay

                  by|May 8, 2022
                    2 found this answer helpful

                    A:  No

                    by|Mar 18, 2019
                      caret
                      Q:I have propane gas but expect natural gas in the future, can this unit be converted to natural gas
                      by|Jan 28, 2019
                      3 Answers
                      Answer This Question

                      A:  Instructions don't provide that answer

                      by|Apr 4, 2019

                        A:  Yes, this can be converted. --Tashay

                        by|Apr 4, 2019
                          1 found this answer helpful

                          A:  No, the individual models are either propane or natural gas, no conversion is possible. Mike

                          by|Apr 4, 2019
                          caret
                          Q:For a family of 4 in a two-story house (2 showers, tub, kitchen sink, laundry), would I need to purchase two of these (one each for first floor & upstairs)?
                          by|Jan 28, 2019
                          1 Answer
                          Answer This Question

                          A:  Depending on where you are located and the GPMs of the fixtures, you may need more than one however there may be units to accommodate. Email us to discuss options at feedback@rinnai.us. --Tashay

                          by|Jan 28, 2019

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                            Ratings
                            (155)
                            (552)
                            (9)
                            (84)
                            Indoor/OutdoorOutdoorIndoorOutdoorIndoor
                            Number of Showers1-21-31-21-3
                            Efficiency LevelHighHighHighHigh
                            Required Volt Connection120 volt120 volt120 volt120 volt
                            Gas Type Natural Gas
                            Application Type Residential
                            BTU Rating 180000
                            Water Heater Features Freeze Protection, Wall Mounted
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