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Customer Reviews for American Standard Ovation 30 in. x 48 in. 3-piece Direct-to-Stud Shower Wall in Arctic White

Internet #204072655

Model #2603.SW.011

Store SKU #1000002750

  • Gently curved lines complement most bathrooms
  • Tarnish- and scratch-resistant finishes are long-lasting
  • Adjustable safety stop protects against accidental scalding

Customer Reviews

  • 3.5
    out of 242 reviews
  • 51% recommend this product
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Showing 1-30 of 242 reviews
I had a heck of a time getting the walls...
I had a heck of a time getting the walls and back of the shower. The base came first and someone evidently put it all down as delivered. It took nearly 5 weeks total to get the rest of it as it had to be reordered. A nightmare!! But, it’s all here and installed now finally and I do love my American Standard Ovation shower kit.
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    The product was poor quality for the price. It broke...
    The product was poor quality for the price. It broke before it was unboxed
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    Response from AmericanStandardBrandsOct 25, 2021
    HomeDepotCustomer,
    As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
      It was delivered on time and for the price I...
      It was delivered on time and for the price I paid it was excellent
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          why don't it come with bathroom drain plug unit...
          why don't it come with bathroom drain plug unit
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            The shower is spacious and has a lot of places...
            The shower is spacious and has a lot of places to put my cleaning needs.
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                Nightmare!!!
                It's been 2 years and many hours of trying to stop the leaking. Now that I've installed this thing once I might be able to install it a 2nd time and have it not leak? Make sure you use 100% silicone on the base when installing the walls as this is not in the instructions. I also used the the proper tub surround for the walls and they are so thin the walls are cracking in some spots at the point the tub surround has secured the walls. Caveat Emptor. I'm replacing at some point soon. Not sure with what though. Let the nightmare end.
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                Response from AmericanStandardBrandsOct 4, 2021
                Steve,
                As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
                  1 found this review helpful
                  I love the look of the shower . It...
                  I love the look of the shower . It went in easy. It is thinner than I was hoping for.
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                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          The walls were pretty light. I worry about...
                          The walls were pretty light. I worry about long term use.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          Installation went smoothly , and looks much better than the...
                          Installation went smoothly , and looks much better than the old tub surround.
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                          • Verified Purchase
                          Do not waste your money
                          Talk about junk, do not waste your time or money on this. I installed it, and 3 days later ripped it out and installed a different brand. The base was nice but the walls don't bother. Total waste of $500 and time. The walls are very thin and flimsy.
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                          Response from AmericanStandardBrandsJul 6, 2021
                          Diane,
                          As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
                            2 found this review helpful
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
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                            • Verified Purchase
                            easy to install and clean...
                            easy to install and clean
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                            • Verified Purchase
                            It was easy to install...
                            It was easy to install
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                            • Verified Purchase
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                            • Verified Purchase
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
                            by
                            • Verified Purchase
                            We’ve only had the shower installed for a few weeks,...
                            We’ve only had the shower installed for a few weeks, but so far we’re happy with it. It feels solid, which we worried it wouldn’t at such a reasonable price, and we haven’t had any leaks yet(knock on wood). It was my husband’s first time installing a shower, and while I don’t think he’d say it was easy, I didn’t hear too much cursing, either. So far so good!
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                            • Verified Purchase
                            1 found this review helpful
                            One of the side panels was manufactured incorrectly, and so...
                            One of the side panels was manufactured incorrectly, and so needed to be trimmed before installing. Also it was not clear that the drain was not included, especially since the manual online made it seem as though it was.
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                            • Verified Purchase
                            Replaced shower drain had to be repositioned because smaller base....
                            Replaced shower drain had to be repositioned because smaller base. Leveling base in a tight area was difficult, but once we had it in the walls were easy to assemble.
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                            • Verified Purchase
                            I gave this 3 stars because it is just OK....
                            I gave this 3 stars because it is just OK. The base is extremely solid and heavy which is a good thing. The sides however are very soft, pliable plastic so it is essentially flimsy. It requires rigid bracing all around. Unlike one-piece showers and other 3-4 piece showers I've installed this one does not seem to be up to typical American Standard quality. I'm disappointed to say the least but after spending almost $1200 on this one (with the doors and bottom ) I realize I could have gotten a more rigid one-piece unit or I could have had a nice tiled shower.
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                            • Verified Purchase
                            EASY INSTALL HIGH QUALITY
                            EASY INSTALL HIGH QUALITY
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                            • Verified Purchase
                            • Recommended
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                            • Verified Purchase
                            Very well made...price vs quality was a perfect match for...
                            Very well made...price vs quality was a perfect match for us!
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                            • Verified Purchase
                            Flimsy panels. Needed to reinforce between studs to stop flexing. Needed to attach cedar board su...
                            Flimsy panels. Needed to reinforce between studs to stop flexing. Needed to attach cedar board supports to improve strength at edges to attach slider door assemble. Absolute garbage.
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                            Response from AmericanStandardBrandsMar 30, 2021
                            jim,
                            1. I'm sorry to see you aren't completely satisfied with your walls. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
                              Terrible Instillation
                              My dad has been working on putting the corner panels in for 5 hours now. He is experienced in remodeling homes. We followed the instructions on this product instillation to a tee. We still cannot get the corner panel to stick, because they sent a center panel that was about an inch too short. We’ve even tried using silicone (after using what was recommended). Now I am stuck without a shower in the house until I either go spend another 500 dollars on something that actually works or American Standard sends me a new one.
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                              Response from AmericanStandardBrandsMar 22, 2021
                              Amanda,
                              2. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
                                1 found this review helpful
                                Showing 1-30 of 242 reviews

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