Customer Reviews for Andersen 3000 Series 36 in. x 80 in. Terratone Right-Hand Retractable Aluminum Storm Door with Brass Hardware

Doing small remodels. Changed our front door and wanted something that would allow for air to come through while not hiding our beautiful front door. This was an easy install and looks gorgeous. I loved that it comes with locks and keys. Have received so many compliments.

It LOOKED good: a quality storm door allowing easy venting of heat build-up between storm and entry doors. But in one year's time of light use it has proven a piece of junk. For about eight months the storm door worked reasonably well. (From the start, the metal clip-style handle one squeezed to lower the screen into place or raise the glass up wiggled when used—poor quality machining of its parts. But then the flimsy screening began to tear away from the upper glass window to which it had been attached. Now there's a flapping hole along the bottom of the screen. $400+ wasted.

Our Anderson door was installled by Homedepot crew. After a few weeks, the closer broke and the hinge was bent when the wind blew open the door. Homepot told us to call Anderson. AnAnderson costumer service located in another country told us that the warranty coverage did not cover forces of nature. We were very surprised considereing the product is sold as "storm door"and the door was damaged due to wind. I will not consider buying an Anderson product or using Homedepot services ever again.

Easy to install as long as your exterior door molding meets the size specification.Looks and functions very good. Unfortunately I had to reframe the exterior door molding as it was outside size tolerences.

Purchased this from Home Depot.com and it was quickly delivered to the store. Had it installed with my new Feather River door. Great investment for any home.

We bought two of these a few years ago and the hinges broke then the handles got loose. After that the piece at the bottom broke. It cost me $189 to replace the handles then another $100+ to replace the bottom hydraulic piece that opens the door. But it is going to cost me almost $200 to replace the 3 hinges.

This door is absolutely beautiful! I especially like the retractable screen.

I received a defective door. The glass is supposed to slide on the track so the retractable screen can be released, mine is off the track on one side. After contacting Anderson customer service I was told I had to wait 21 days for replacement parts and fix my brand new door myself.

When we were installing this the door handle would hit the frame, preventing the door from shutting. We called customer service and eventually got it to work with minimal hitting of the door frame and it would not latch shut on its own, have to push/pull to fully engage. 2 weeks later it's doing the same. We can't shut it anymore than the picture shows, or else it's really hard to open and we don't want the door to be stuck and unable to get in/out of our house. Safety issue in an emergency.

This door has no strike plate and no way to add one. The aluminum is hollow where one would be.I walked out my newly installed door only to have my dog jump up against door and push door open. I’m not even sure if it was locked it would hold. There is basically aluminum holding the lock in place. Not very reassuring if you have pets or children. I definitely do not feel safe with such a weak latching/locking system. Skip this one folks.

The weather stripping on both doors too short!

Overall, we are very pleased with this door. It looks good and has good features. Unfortunately, if you have a 32" door, white seems to be the only in-stock color. All other colors require a much more expensive 'special order'. And the Home Depot website is a bit confusing about this as it seems to combine the different widths on the same product selection page. So you can start with a 32" door and the product shows other colors in stock. But when you click those other colors, you get switched to a 36" door. So you really have to pay attention. It makes shopping for them pretty confusing. We got the low-e glass. But then we were surprised to find two stickers on the door warning that cleaning the glass can damage the low-e coating. It said you have to be careful and just blot, don't wipe. But what was really ironic about this is that removing both of these warning stickers left an adhesive film that we could not get off without wiping. The installation was not too difficult. But I did have to shim the door frame to make it fit. The manual says "For opening widths up to 1" wider, please call our solution center ... to purchase a special kit to accommodate your situation." So that's exactly what I did, and boy was that an experience. -First three calls, phone picked up and I could hear voices like a call center, but no one answered or responded. -Finally got someone, but they couldn't find the serial number for my door in their system. -But we proceeded only to eventually be told, there is no kit available for my door, despite what the instructions say. -At the start of the call, a message told me to stay on the line to leave a review for the service, so I was going to do that. But the agent that I finally got ahold of would not hang up. He insisted that I had to hang up first - thus preventing me from leaving a review. I tried to wait him out, but after a good two or three minutes, I just hung up ... he won. So I then filled out an online form at the Andersen website, expressing my displeasure. I did quickly get a call back (within the hour) apologizing and telling me someone would get back with me to address the issues. But I never heard from them again. So after adding some shims to the door to get it in range, the door went on pretty easily. There were some left over installation part that were not covered in the manual. But I reviewed it multiple times and am confident I covered every step. I think it has to do with the door handle coming as a separate kit.

Great looking door, very easy install, special order color arrived 2 weeks early. Cannot go wrong with this door.

Door looks very nice and the install is pretty easy. Unfortunately the door latches to the frame and not any type of reenforced strike plate. Within 36 hours of installing, a strong wind opened the fully closed door and bent the close arm and destroyed the lower part of house door frame that the arm was secured to. I contacted the manufacturer and was told their door was probably OK and my house door frame could be repaired and their door could be reinstalled.

I’m my neighbor has a storm door that replaced his security screen. When I saw his I had to have one too. We are in Southern California so we don’t need storm protection but this door is great because it adds sound proofing and weather sealing. It feels like there is no door there. The hidden screen that is attached to the upper panel that pulls down when that panel is pulled down is terrific. I chose the Anderson door because my neighbor’s only complaint with his door is that it has unique hardware so he now needs a separate key. Anderson hardware is compatible with Quickset or Schlage. This is worth it alone. There are other features that are better than the competition. It is easier to install and thee finishes are nicer too.

We have had this this door installed for about 3 weeks now, and have had nothing but problems with it. We are constantly putting the screws back into the closing mechanism every time the door is opened. The edges on the door have already warped and look terrible. I have installed screen doors on every house I have lived in and NEVER have I had so many problems. I would highly recommend not purchasing this door, until this company has fixed these problems. I am super disappointed!!!

We have had this door for about three years. Shortly after installing the wind caught the door and blew it open and bent the closer. We have now replaced the closer twice (at our expense because it is not covered under warranty) and are currently in the same situation. If the rest of the door was solid I could overlook this as being an issue with how the wind catches the door at our location. The very cheap plastic weather stripping and edging rattles when the door is closed, the paint on the handle has already worn off and the whole door feels cheeply made. We took off an original 100 year old wood storm door that was beautiful but unfortunately had reached the end of its life. We purchased an Andersen door because we thought it would be of comparable quality and would last a long time. Our door was special ordered because of the size of the opening and the cost was significantly more than the standard size. Please don't sell a door this big if the closer is inadequate to handle it. I would not recommend this door.

I bought this because I considered it to be the best storm door available. Installation was easy since the door is completely contained within its frame and you just have to screw the frame to your doorposts. Just make sure the door is level, something not specified in the instructions. The instructions were easy to follow with separate instructions for right and left hand doors within the one book. I have one issue and that is that the inside top of the door scrapes the door frame when the door is opened or closed. I sent photos to Emco support but have not heard back with a solution. I filed down the offending area, which is actually the cover for the rolled up screen. I think the holes for the two screws that hiold this part in place are just slightly too low, bringing the part slightly higher than the front door edge.

All I can say is wow had a very people comment already how nice the door is added protection on those colder FL days. It nice to be able to lock the door and drop down the glass and let air flow through the house. Super easy to install took me about a hr taking my time.

I love it. It has cut down the cold air draft from the door side as well. Perfect fit. Awesome.

We bought two left-hand and a right-hand door in this line. The storm doors were especially easy to install. We also loved the availability of the color Terratone for the door and Oil-Rubbed Bronze for the handles. The large amount of glass doesn't detract from our fancy front entrance door and the self-storing screen, which operates very simply, allows for fresh air when desired. The self-closer with the step on feature really works to hold the door open. We loved the first two storm doors we bought, and the third is set to arrive in January 2022.

Nice addition to front door

Beautiful. Easy installation.

We went with this door because it said 45min install. We worked on it for 1hr than gave up and paid someone to come install it. Took him 2 hrs. I would have went with the 2500 door that said 2 hr install if I had to call someone out. Door does look nice.

Originally I was going to buy a 3000 series door where you can swap out the insect screen and glass, but decided not to after reading a review that said water could get inside. Anderson replied to that review saying this about storm doors " It is not designed to be leak proof as the main door should be the main line of defense. ". So I decided to purchase this 3000 series self storing storm door thinking the bottom glass must be sealed in since it's fixed, right? Wrong.. Water leaks inside and gets trapped between the main door and the storm door by the storm door weatherstripping. But hey, no big deal, right? I had wiped up some of the water right before taking the attached pictures, and it just kept coming in. I just tried sealing the bottom of glass on the outside and inside with clear silicone, hopefully that fixes it, but I shouldn't have to do what anderson should be doing at the factory.

This door is amazing, it was the most easy installation I have ever dealt with. The overall feel of the door is nice and sturdy, way more heavy than the Larson door I replaced. We have Anderson windows throughout our home and I am happy to report that they don't disaapointwith their doors either. I love the upgraded styling of the door latching the frame instead of a separate catch plate that typically takes our your arm. The screen portion on the top is smooth and again, sturdy. I have no complaints about this door and highly recommend it to anyone whose looking.

we bought this door in brown and they had to order it it was to come in in 3 week it took 5 then had the door for a month and screen came out I looked at the door and the track was crooked I proceeded to call them . They said to me that all they would do is send me a new screen. I asked them if they were going to come out and fix it since it is a month old and they said they DON'T do that. Hopefully if you buy this door you know how to use power tools cause you have to take half the door apart to put the screen back in. For price of the door they should fix it. ps the screen will take almost a month to come to you.

The installation was easy, it looks great! Although one week after installing the door the screen is already coming out. I can't get it back in the track.