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Customer Reviews for Andersen 2000 Series 36 in. x 80 in. White Universal Full View Interchangeable Aluminum Storm Door with Nickel Hardware

Internet #202528714

Model #20FVN-36WH

Store SKU #791977

  • Prepped for easy installation in about 2 hours
  • Simple Step Closer keeps your door open with a tap of your toe
  • Universal handing accommodates left and right hand installation

Customer Reviews

  • 4.3
    out of 1,744 reviews
  • 78% recommend this product
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Showing 1-30 of 1,744 reviews
I love my new storm door. I wanted a completely glass storm door because my door to the outside is red and now you can see the whole thing. It’s very sturdy and nice and comes with the hardware and a screen if I want to switch it out. The price is very good and I am completely satisfied with my purchase.
by
Response from AndersenMay 9, 2024
We are incredibly grateful that you took the time to leave us a 5-Star review about the Andersen 2000 Series Door and that you love your door. Have a great day! - Laine AWEMCOMarketing
  • Verified Purchase
Most regretful purchase total garbage
Looked nice when installed. Then came a season change. The retainer strips are total garbage and if you watch the video (also read the comments on their retainer strip installation video to see how well this garbage is received) they seriously expect us to keep buying new retainer strips? They know this is garbage, the know the design sucks and people hate it, COMMENTS ARE 6, 7 YEARS OLD... but that's ok every year new suckers will buy this garbage and then it's too late. Last And product for us
by
    Good quality and an easy pickup
    by
    Response from AndersenMay 2, 2024
    Thank you for your feedback and for the perfect rating! We are glad to hear the features of the door worked for you! Have a great day! - Jay AWEMCOMarketing
    • Verified Purchase
    Just horrible customer support
    The handle came with a stripped set screw. I called the Anderson support line and was told that's not covered under warranty and it would cost me $103 for a new handle. They would not give me a supervisor until I asked her to just send me to the survey at the end of the call. Then I got a supervisor. He initiated a video call, looked at the handle and screw and could see that the threads were bad. New part is coming. Door is also flimsy and the instructions are not complete.
    by
    Response from AndersenMay 2, 2024
    Thank you for your feedback. We are deeply sorry to hear about the issue with the stripped set screw and your experience with our Solution Center. We are glad that the new handle set is coming. We would like to know more about the issue with the flimsy door. Kindly call us back at 1-855-337-8822 so we can re-evaluate. - Jay AWEMCOMarketing
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      • Verified Purchase
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      • Verified Purchase
      This storm door was easy to install. Kinda fool proof. Looks so good! Had questions regarding install. Reached out to Andersen, spoke to an agent who quickly answered my concerns.
      by
      Response from AndersenMay 1, 2024
      We are happy to see that you had a 5-Star experience with the Andersen 2000 Series Door. Thank you for sharing your installation experience. Have a great day! -Laine AWEMCOMarketing
      • Verified Purchase
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      • Verified Purchase
      I love this door. It looks and works so nice. I love the weight of it. Makes me feel safe when I leave my wood door open. . I am going back and getting another for my Florida room.
      by
      Response from AndersenMay 1, 2024
      We're happy to see that you had a 5-Star experience with the Andersen 2000 Series Door. Thank you for sharing the installation experience. Have a great day! -Laine AWEMCOMarketing
      • Verified Purchase
      by
      • Verified Purchase
      The service provided was second-to-none.
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      Response from AndersenApr 25, 2024
      Thank you for your perfect rating and for purchasing Andersen 2000 Series Fullview Interchangeable Storm Door. Have a great day! -Marki AWEMCOMarketing
      • Verified Purchase
      The delivery time and set-up were done professionally and quickly. No impact to my day, the installer worked quickly and efficiently.
      by
      • Verified Purchase
      The quality is very good, nice solid door with good appearance. The instructions were easy to follow and installation took about 1.5 hours.
      by
      Response from AndersenApr 25, 2024
      We are pleased to hear the installation went well and we are glad to know that you are satisfied with the quality and appearance. Thank you for the excellent rating and for the review. Have a great day! -Marki AWEMCOMarketing
      • Verified Purchase
      The door looks great and wasn't too difficult for my partner and I to install. The directions were a little vague about orientation at certain times, but common sense got us through it without any mistakes.
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      Response from AndersenApr 22, 2024
      We are happy to see that you had a 5-Star experience with the Andersen 2000 Series Door. Thank you for sharing your installation experience. Have a great day! -Laine AWEMCOMarketing
      • Verified Purchase
      by
      • Verified Purchase
      Holes were not lined up properly, metal shaving still on the door, and seems were not tight.
      by
      Response from AndersenApr 10, 2024
      Thank you for your feedback. We apologize regarding the issue with the door. Please allow us to assist you with your concern. Please contact the Andersen Solution Center at 1-855-337-8822. Kindly have the serial number of your door ready when you call. It is located anywhere on the hinge part, on a white or silver sticker. - Jay AWEMCOMarketing
      • Verified Purchase
      Great door especially for the price. Took a little longer than it should have since a few of the pre-drilled holes did not align. Very happy with my purchase and the dogs love to lay in front of the door and catch some sun.
      by
      Response from AndersenApr 9, 2024
      Thank you for the excellent rating and for the feedback. We are pleased to hear the installation went well and we are glad to know that you are satisfied with the purchase. Enjoy your new door and have a great day! -Marki AWEMCOMarketing
      • Verified Purchase
      Missing Quality
      Purchased the 2000 series storm door in March 2024. Chose the Bronze color that was a special order. Storm door installed by Home Depot contractor. The door looks good but made with cheap materials. Too much plastic and light weight that was not expected. Chose the door because had a lock and called a storm door. Disappointed in the lack of quality/sturdy materials. Older door that had to be replaced were sturdier but had no locks. New is not better due to cheap materials.
      by
        the storm door looks great, closes well and was simple to install. nice brass handle as well!
        by
        • Verified Purchase
        Beautiful Door
        All necessary hardware was included in box, items well made in USA. Directions were easy to understand. Took me 5 hours roughly to install as I had never installed one of these storm doors. I installed the closer on top to have more room on the bottom. Online videos were a big help. My wife and dog loves the door!
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        Response from AndersenApr 1, 2024
        Thank you for your purchase of an Andersen storm door. We sincerely appreciate hearing from satisfied customers such as you. Thank you for the five-star rating! Have a nice day! - Arnie AWEMCOMarketing
          • Recommended
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          • Verified Purchase
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          • Verified Purchase
          Hi, Folks. I returned the door as it wasn’t what I wanted. I then ordered the model 4000. This hasn’t arrived yet.
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          Response from AndersenMar 28, 2024
          Thank you for posting your feedback. We apologize for the inconvenience that you have experienced. Please contact the store for follow-up on your order. - Arnie AWEMCOMarketing
          • Verified Purchase
          I like the sturdiness of the door. I dislike the fact that they don’t offer keyed alike lock when multiple doors are ordered for the same house.
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          Response from AndersenMar 21, 2024
          Thank you for the perfect rating and for the review. We are glad to hear that you are satisfied with the door quality, and we are sorry for the inconvenience if the key cannot be used to your other door in your house. Enjoy your new door and have a great day! -Marki AWEMCOMarketing
          • Verified Purchase
          Fantastic door! Fantastic service!
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          Response from AndersenMar 20, 2024
          Thank you for this great 5-star review. We appreciate your business. Have a great day! – Laine AWEMCOMarketing
          • Verified Purchase
          by
          • Verified Purchase
          This door is junk. No bottom plate adjustment
          by
          Response from AndersenMar 15, 2024
          Thank you for your review. We apologize for the inconvenience this have caused you. We would like to resolve the concern to your satisfaction. We would appreciate it if you can contact the Andersen Storm Door Solution Center at 855-337-8822. Please have the serial number ready when you call for faster assistance. -Marki AWEMCOMarketing
          • Verified Purchase
          by
          • Verified Purchase
          Flimsy door. Very very bad quality.
          by
          Response from AndersenMar 6, 2024
          Thank you for your review. We apologize for the inconvenience this have caused you. We would like to resolve the concern to your satisfaction. We would appreciate it if you can contact the Andersen Storm Door Solution Center at 855-337-8822. Please have the serial number ready located on the hinge side of the door when you call us. -Marki AWEMCOMarketing
          • Verified Purchase
          1 found this review helpful
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          • Verified Purchase
          Showing 1-30 of 1,744 reviews

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