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Customer Reviews for Backyard Discovery 10 ft. x 12 ft. Traditional All Cedar Wood Outdoor Patio Pergola Shade Structure with Electric

Internet #206350497

Model #6214com

Store SKU #1004160288

  • 10 ft. x 12 ft. pre-drilled, pre-cut and pre-stained
  • 100% cedar naturally resistant to insects and decay
  • Pro-Tect tested and proven to withstand up to 100 mph winds

Customer Reviews

  • 4.7
    out of 877 reviews
  • 96% recommend this product
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Showing 1-30 of 877 reviews
Pergola build
Great kit with attention to detail. Great hardware. The directions need to be better. Everything may be labeled, but they don't tell you what pieces go together 1st, second, third. Good thing I have a construction background.
by
    • Recommended
    Looks great!
    I purchased 2 Pergolas and 1 Gazebo from you and it really looks great in my back yard.
    by
      • Recommended
      In love with our backyard now
      I had been wanting some structure to provide shade in our backyard since we bought our house four years ago and I only wish we had done this sooner! The pergola looks beautiful and it defines our space so much better. You will want to seal it beforehand and it does require a few friends/family to help put up.
      by
        • Recommended
        We love our new pergola!
        We took delivery of the 12 x 10 cedar pergola kit in early June. From start to finish, the process has been positive and the end result is the creation of a new peaceful place! Ordering was very simple, delivery arrived a day sooner than expected. The kit came in two boxes. Before assembling, we used a protective sealant. Easy to assemble, quality construction, quality hardware, excellent, easy-to-follow instructions. We added a removable light-filtering tarp on the roof for protection from the mid-day sun, and solar-powered lights on the inside ceiling. We absolutely love the addition to our outdoor space!
        by
          • Recommended
          Great product!!
          We purchased this pergola and we LOVE it. We were able to build it in 2 days, pretty simple. We have gotten lots of great comments on it from friends
          by
            The Desert Oasis
            [This review was collected as part of a promotion.] We love how the pergola turned out.
            by
              • Recommended
              After a year I notice being toasted by sun.
              I paid more than $2000 for this pergola las year (May 2023). I was expecting something sturdy and to last longer. I followed manufacturer recommendation and applied two layers of water proof paint, right after assembly. I notice the table is being toasted by sun and the bolts do not hold it properly. It has a nice looking for sure, but it is not sturdy enough to stand by the environment. Unfortunately I can’t recommend it.
              by
              Response from BYDSalesJun 9, 2024
              Thank you for your review. We are so sorry for the issues that you're having with your Pergola and would like to discuss this with you to address your concerns and correct this. Please contact our Customer Advocate Department at 800.856.4445 or email us at customerserv@backyarddiscovery.com. We are available 7 days a week, 8am-6pm CST. BackyardDiscovery
                1 found this review helpful
                It is solid wood
                I was extremely disappointed. The material was so light. It is not real cedar. It is pine that is stained. The post are not solid wood. They are hollow inside so they are not strong.It is very light. I had a professionally installed and assembled. I found that the material was so thin and low quality you can’t hang anything. I had wanted to hang a bench or a swinging egg chair but I was told that the wood wouldn’t be strong enough to hold much weight. which was the main reason I wanted a pergola
                by
                Response from BYDSalesMay 22, 2024
                Thank you for your review. We are sorry that you are not happy with your purchase. If you could reach out to us at 1-800-856-4445 we would be happy to discuss this with you more. BackyardDiscovery
                  • Recommended
                  Great pergola
                  My husband put this together in 2 days. Although very sturdy it is not solid cedar. With that being said it was delivered with no damaged pieces and is very sturdy!
                  by
                    • Recommended
                    Aestheically pleasing
                    Very happy with my purchase a year ago. Keep in mind this is a lengthy project. I had my two teenage boys put it together over a long weekend. It was their first major project and there indeed was frustration on their part. Someone who has more experience will likely be able to construct it in less time, but nonetheless it is time consuming and would be very helpful if two worked together. I wish i would have clearcoated it first to preserve the color and wood. I will be doing it this year. I get compliments everytime someone is in the backyard.
                    by
                    Response from BYDSalesApr 22, 2024
                    We are glad you are enjoying your new pergola addition! Thank you for the review. BackyardDiscovery
                      • Recommended
                      Easy assembly
                      [This review was collected as part of a promotion.] Very happy with our new Backyard Discovery pergola. It was very easy to assemble. It’s now the focal point of our backyard.
                      by
                        • Recommended
                        Beautiful Pergola
                        [This review was collected as part of a promotion.] We bought this to provide a structure for our soft tub and as an addition to our new patio. It is beautiful and has gotten many compliments.
                        by
                          • Recommended
                          Excellent quality...beautiful addition to our yard
                          [This review was collected as part of a promotion.] We purchased this pergola in the spring. We had 2 smaller resin pergolas in another part of our yard that provided a climbing structure for grapevines. We wanted to move these and provide a more elegant solution. High quality materials and clear assembly instructions facilitated the construction project. We've received many complements on the end results. We are a couple of miles from the coast and In the short time we've had it it's withstood a few hefty windstorms with no issue. This Backyard Discovery 10x10 pergola more than satisfied our expectations.
                          by
                            • Recommended
                            Easy to assemble and beautiful Pergola! We love it
                            [This review was collected as part of a promotion.] We bought this Pergola a few months ago and we love it. Delivery was great! Assembly was fairly easy with 3 of us (took about 5 hours). We did not use the top layer of wood because we used polycarbonate roofing panels to provide protection during the rain. We also added outdoor curtains from Amazon to provide an additional touch. The pergola feels like it's great material. Overall we very happy with the product. Thanks!
                            by
                              • Recommended
                              Beautiful Pergola!
                              [This review was collected as part of a promotion.] This pergola is a beautiful addition to my backyard. Purchase and delivery was flawless and all the pieces were in great condition. And it was easy to put together!! Again, this pergola is a beautiful addition that adds so much character to my outdoor space.
                              by
                                • Recommended
                                Nice pergola
                                This pergola was pretty easy to assemble. And the finished product looks great. After getting the parts sorted (of which there are MANY!) things went together well. It took 3 of us (2 doing most of the work and one as a helper/gofer) about 8 hours. Things fit together amazingly well. Watch where the pre drilled holes are when putting items together to make sure they are in the correct position for the next steps. (Learned our lesson when we had to redo one section). Definitely a good choice.
                                by
                                Response from BYDSalesOct 29, 2023
                                Thank you for your review and feedback! We are sure that your pergola is a great new feature to your outdoor living space! BackyardDiscovery
                                  • Recommended
                                  Hard to put together
                                  This is a nice pergola, but I can’t give it 5 stars for the following reasons: 1. Some of the boards were warped when we unpackaged them 2. As a result of the boards being warped, some of the holes did not line up. 3. Written instructions were a little confusing It is nice and sturdy. Because we live in Florida my husband secured the legs to a concrete poured base
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Good product
                                  Fit together good some of the smaller pre drilled holes didn’t line up but that’s not a problem. Seems very sturdy and looks great. I did add a roof to it for shade. Shipping was a little slow it took almost two weeks to get it but it was in good condition when it arrived.
                                  by
                                  Response from BYDSalesAug 16, 2023
                                  Thank you for your review and your experience will be passed along so that we can improve our customer experience. BackyardDiscovery
                                    • Recommended
                                    Wifey Absolutely Loves it.
                                    I purchased this Pergola as a Mother's Day gift. I had a unique size area where every Pergola was either too big or much too small. After reviewing the online plans, I determined with my basic construction knowledge and tools that I could modify the 10' X 12' Pergola slightly smaller to fit my area. Even without modifications, this Pergola was good quality and easy to install. I would definitely recommend this to other buyers.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Assembled today
                                    Very impressed w the kit. At the price point and w Chinese cedar (whatever that is), I was concerned about quality but I expect this to last a long time. Tip - follow the instructions to not tighten it up until the end when you square it up. My concrete slab slopes slightly away from the house and one corner is a little low but with the bolts not fully tight, it settled into a happy posture if not perfectly square. See the pics, looks great.
                                    by
                                    Response from BYDSalesJul 21, 2023
                                    We are glad to hear you like our product. BackyardDiscovery
                                      • Recommended
                                      Really beautiful product
                                      This elevated my space just as imagined. 4-5 hours built time. All hardware and instructions straight forward. Highly recommend.
                                      by
                                      Response from BYDSalesJul 21, 2023
                                      We couldn't be happier that we earned your 5-star review. Thank you. BackyardDiscovery
                                        • Recommended
                                        Great Product
                                        We just love our addition to our patio! Easy to assemble and reviews are correct on time it takes, hardest part is seperating all the pieces. But directions are great and product is well manufactured! Highly recommend
                                        by
                                        Response from BYDSalesJul 21, 2023
                                        We appreciate your review and we are glad you chose to buy a Backyard Discovery product. BackyardDiscovery
                                          • Recommended
                                          Beautiful design and Cedar!
                                          The beauty of this pergola is awesome, but the frame base takes some time to construct. The plastic caps on the 4 posts prohibit the cross bars from snugging in, so we had to trim the sides off as the screws have no extra length to accommodate even the slightest gap. Took 2 savvy men with 2 additional helpers for the heavy lifting into the bases to anchor in the concrete. How a couple of the reviews said 1 man constructed this on a Friday evening simply is impossible. The sheer weight alone and ability to lift 4 corners makes it necessary to have a minimum of 2. Very thrilled with the results, but will be placing a sealant to extent integrity of wood.
                                          by
                                          Response from BYDSalesMay 14, 2023
                                          Thank you for your review! We are so glad that you love your Ashland Pergola and are sure it's a wonderful new addition to your backyard! BackyardDiscovery
                                          • Verified Purchase
                                          1 found this review helpful
                                          Suprisingly easy to assemble
                                          Put this up this weekend on my deck. surprisingly easy to assemble with pre-drilled holes and easy to follow instructions. There are 2 challenges to putting it together. first the boxes that it comes in are very long and quite heavy. you will need help moving these. i put one end on a 2 wheeler and carried the other. Second you will need a way to prop the posts up on each end when you join them. Otherwise piece of cake. took us maybe 7 hours to put together. Don't be intimidated.
                                          by
                                          Response from BYDSalesApr 30, 2023
                                          Thank you for your review and feedback! We're glad you found ease in the assembly and are sure that you and your family will enjoy your pergola for many years to come! BackyardDiscovery
                                            • Recommended
                                            1 found this review helpful
                                            Great price great quality great customer service
                                            [This review was collected as part of a promotion.] I really liked their product. Price was okay assemble was not hard quality was okay customer service was great replacing piece. I got a lot of bad winds it standed good.
                                            by
                                              • Recommended
                                              Backyard Discovery to the rescue!
                                              [This review was collected as part of a promotion.] After our fiasco with Amazon and promising to deliver our pergalo. We were exhausted fighting with Amazon’s trucking firm. A month had almost gone by and we finally got our money back, I called Backyard Discovery direct and within a few days as promised we got our Pergalo and simply love it! Thank you for working with us!
                                              by
                                                • Recommended
                                                Amazing retreat from Daily Life!
                                                Staycation is my back yard. I regret waiting to many years before I added the Backyard Discovery Pergola to my backyard. It’s created a living space I’ve never had in my own yard. My contractor was hesitant when he say the boxes. But I arrived back at noon and it was completed. He said the construction was high quality, instructions were easy. In fact he has recommended and installed several Backyard Disciry Pergolas after his experience with mine. My only regret- not purchasing it sooner. Thank you
                                                by
                                                  • Recommended
                                                  My family is enjoying it 100%, planted grapes 🍇 and roses 🌹 around, and connected wooden bench on chains
                                                  [This review was collected as part of a promotion.]
                                                  by
                                                    • Recommended
                                                    Perfect Fit for My Needs
                                                    Really well designed “DIY” kit, with everything labeled nicely. With intense sunshine in Albuquerque, I added shade cloth, and redistributed the top 1”x2” wood strips (for added shade), and I’m very happy with it. I’ve already received compliments of how great it looks, and how well the 14x10 size fits the spot I placed it in. It took me 3 days (with my neighbor helping for 20 minutes, to connect the 2 main 14’ beams, otherwise- fairly easy for one person to assemble (of course- 2 people could build it quicker and easier). Great quality wood and assembly parts, and I’m looking forward to enjoying its use for many years to come.
                                                    by
                                                      • Recommended
                                                      Thing of beauty
                                                      I replaced a plastic pergola that was severely worn with this beauty. It’s well made and the professional installation went smoothly.. I recommend the product and the installation. Adds a lot of balance to my property.
                                                      by
                                                        • Recommended
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