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Customer Reviews for Bosch 800 Series 24 in. 4 cu. ft. White Chrome Accents and Home Connect Electric Condensation Compact Dryer

Internet #304806660

Model #WTG865H2UC

Store SKU #1004100367

  • 4 wire NEMA 14-20 208-240v cord attached, accepts 3 wire cord
  • Condensate Drying – NO DUCTING REQUIRED
  • Home Connect allows remote operation via a smart device

Customer Reviews

  • 3
    out of 14 reviews
  • 57% recommend this product
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Showing 1-14 of 14 reviews
Great little dryer
[This review was collected as part of a promotion.] This is a fantastic 24" dryer. I've gone throug my fair share of dryers, and this one is by far the quiettest of them all. The dryer itself is quite simple, and I like that you can select "Low Heat" and "Drying Level". Being able to run this out of electricity and without a vent is probably the biggest plus of this device. A few things that I struggled with. First one is that my units has a considerable amount of water that gets accumulated on the access hatch (this is the port on the lower left corner). There are a few parts in there that help direct the hot humid air into the condenser, which then pumps the water into the drain, but the amount of water that gets accumulated there is a bit annoying, as it needs frequent cleaning. I contacted Bosch about it, they responded that this is normal. I dont think its normal, but that's where we are at. I've grown the habit of having a towel around just to dry up that area, and then just throw the towel into the dryer as well. Another issue is that the drum only turns in a single direction and at a single speed (this is just like most dryers). But because of the front glass door, any softener sheets always get stuck on the lower left area of the drum, pinched between the door and the drum itself. This is the relative center of the "eye of rotation" of clothes. Certainly a minor inconvenience compared to the rest of the capabilities of the dryer.
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    • Recommended
    Compact Dryer
    [This review was collected as part of a promotion.] We modeled our bathroom to have laundry on the first floor instead of the basement. We loved the fact that we did not have to vent the dryer out of the house. It is the perfect size for us and it is quiet. Easy to take care of.
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      • Recommended
      Do not buy this dryer!! There is something systemically wrong with the condensation sump pump. ...
      Do not buy this dryer!! There is something systemically wrong with the condensation sump pump. Because of the inefficiency of the pump the clothes will not dry at all and the DR warning light comes on and then the dryer shuts down.
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      Response from BoschAppliancesUSAOct 20, 2020
      Charles,
      Thank you for purchasing Bosch dryer, sorry to learn you are having issue, your experience is not typical of our Bosch customers. Please contact Bosch Customer Support at 800-944-2904 to speak to a Bosch representative who can assist you with setting up warranty service call to diagnose issue and resolve if necessary. BoschAppliancesUSA
        Stop making these condensation dryers...
        My old vented bosch dryer WTA3510US just broke down and looking to replace it with a similar vented dryer. Condensation dryers do not save energy at in a practical setting: (1) condensation dryers put out warm air makes the apartment hotter and I will need to turn on airconditioning! (2) The moisture rich air put out by the dryer cause mold and encourages fungi growth... another health hazard.
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        Response from CSSep 11, 2020
        Hi Nick, thanks for taking the time to provide your review and feedback. Your comments allow us to find way we can improve on our products. We will forward this to our Laundry Care team for their review. If you have any questions about our current models please call our 24/7 Customer Support at 800-944-2904.
          Good drier overall - if you optimize settings
          [This review was collected as part of a promotion.] The drier works after figuring out how best to run it. The moisture sensor isn't perfect. Cotton seems to be a decent setting for us. Then, clean the lint screen and the Quick 40 seems to finalize the job. Hardware-wise, 4.5 out of 5. The app is without a doubt the most poorly-implemented idea I can imagine. The whole reason I got this was to use the remote start. Away from home - so add time to the dry cycle. However, if you (inevitably) forget to hit the "remote" on the drier - which goes off after every cycle, you can't start the drier remotely. So, you have to actually be in front of the drier to use it remotely!!! I just updated the firmware and had hoped this would be fixed. Nope... Remote still goes off when finished or you change cycle. Why?????
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          Response from CSMay 7, 2020
          HI tboyd, thanks for your review. We apologize that you're experiencing trouble with the remote start feature. At your convenience, please call our 24/7 customer service team at 800-944-2904 or email BoschCare@bshg.com and we will be happy to help.
            good product
            [This review was collected as part of a promotion.] I have had this machine for about a month. In general I like it a lot. But, find to get my clothes really dry I have to use the sanatize option. I don't mind, but have read the manual and don't understand why other settings leave my clothes damp.
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              Bosch Driver
              [This review was collected as part of a promotion.] I needed an under the counter dryer. There are not a lot of options. It is a ventless dryer and it takes a bit longer to dry clothes. I had to get used to it. All and all I like.
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                Great Dryer
                [This review was collected as part of a promotion.] Great Dryer. Easy to use. Dryers fast. Would buy again.
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                  If I could give this 0 stars I would - it doesn't actually dry. A technician will come out and te...
                  If I could give this 0 stars I would - it doesn't actually dry. A technician will come out and tell you that this is the way it's supposed to work. Note that this is a condensation dryer. As in it leaves all of the condensation in the clothes and in the dryer. It DOES NOT DRY.
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                    1 Star Review
                    Rating provided by a verified purchaser
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                    • Verified Purchase
                    The clothes always come out of this dryer damp. I called Bosch and they said that was how condens...
                    The clothes always come out of this dryer damp. I called Bosch and they said that was how condenser dryers work, and that the clothes aren't really damp - they just FEEL damp. But even when I don't collect them from the dryer for hours after the cycle ends - even after the clothes have completely cooled down - they are still damp. This can't be right.
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                    • Verified Purchase
                    Excellent
                    [This review was collected as part of a promotion.] Purchased to complement the washer, For apartment living it is great. Silent running and dies a great job drying. Using as a stacking unit and fits perfectly and runs well,
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                      • Recommended
                      Want the vented dryers back!
                      Had a vanted Bosch dryer for 15 years and loved it. Recently purchased the top of the line condensate dryer with very poor results. Makes my condo about 5 degrees warmer during cycles that take forever.
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                        Bosch for the Win!
                        I've owned the older version of this set for nearly 20 years and loved it. I was really nervous to replace it because I loved my old one so much, but goodness, Bosch hit it out of the park again! I LOVE that Home Connect sends notifications to my phone that the load is ready. I also love all the choices for load settings and the choice for stacking.
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                          • Recommended
                          Showing 1-14 of 14 reviews