The BrassCraft 1/2 in. Nominal Compression Inlet x 3/8 in. O.D. Compression Outlet Multi Turn Chrome Plated Angle Valve was a perfect product to repair my 1978 original valve. I just replaced the stem valve on existing valve. This saved me time and effort because I didn't replace the original compression fitting to my wall pipe.
by
Verified Purchase
Jan 25, 2024
This is plastic, despite the name
The name is BrassCraft, but the valve stem and the handle are both plastic. They flex and feel like you can easily snap them while operating them. I'm not trusting my bathroom to this.
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Response from BrassCraft MfgJan 26, 2024
Thank you for your review. We would love to get your opinion on what you liked or disliked about our product. It is through feedback like yours that we can improve. Please contact our Customer Support Team at 877-272-7755 and reference this review. We look forward to you choosing BrassCraft products in the future.
1 found this review helpful
Jul 19, 2023
by
Verified Purchase
Aug 8, 2021
New value leaking from screw hole for handle
Installed this value recently and though everything was good. Checked on it a while later to make sure it did not have any small leaks. Water was dripping from the bottom of the handle which seemed odd as a stem leak from the a loose packing nut should drip from the packing nut. Took the screw holding the handle off to discover a steady stream of water coming out of the screw hole for the handle. Picture attached. Not sure how that can even happen unless the plastic stem is cracked.
Taking it off and returning it.
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Response from BrassCraft MfgAug 10, 2021
HI Eric Thank you for taking the time to tell us about your recent experience with our Multi-Turn Angle Valve. It is through your feedback that we are able to improve upon our products. We will be sure to share your experience with our quality department. If you have any questions or have any other feedback, please contact our Customer Support Team at 877-272-7755.
4 found this review helpful
Nov 13, 2020
Junk
This valve is cheap junk with low quality parts, construction and plastic stem. I cannot believe that HomeDepot does not sell any alternatives to it. The best case scenario for it is a cheap pipe to faucet connector and a flow restrictor. However, when it comes to the real purpose of it - locally shutting off water for plumbing repair/upgrade the valve utterly fails. I had two of these installed side by and side for several years and both failed to shut off the water and it wasn’t just a tiny trickle. Additionally, after trying to shut off the water one developed a leak at the stem.
I took both apart and the images show that the seat washer came apart in both valves. The actual plastic stem had the thread pieces broken off in both valves.
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Response from BrassCraft MfgNov 16, 2020
Hello,
We are sorry to hear of your experience with our angle valve. We would like to help you resolve your problem. Please call one of our Customer Service Representatives toll-free at 877-272-7755. Thank you for letting us know you had an issue. We look forward to assisting you.
Thank you, BrassCraft
15 found this review helpful
Aug 4, 2020
Great product works good
Great product works good
by
Pro
Verified Purchase
Recommended
Aug 2, 2020
Easy to install. Works good.
Easy to install. Works good.
by
Pro
Verified Purchase
Recommended
Jul 21, 2020
I needed to replace the original ones and these were perfect & easy to install
I needed to replace the original ones and these were perfect & easy to install
by
Verified Purchase
Recommended
1 found this review helpful
Jun 23, 2020
Easy to use, very convenient from the Home Depot I can just pick up over there
Easy to use, very convenient from the Home Depot I can just pick up over there
by
Verified Purchase
Recommended
Dec 10, 2019
Perfect replacement, easy to install and fixed the drip!
Perfect replacement, easy to install and fixed the drip!
by
Verified Purchase
Recommended
May 28, 2019
My made in China BrassCraft valve failed at only 6 years old in a way that caused a huge amount o...
My made in China BrassCraft valve failed at only 6 years old in a way that caused a huge amount of problems. The rubber "washer" that controls the water flow self destructed and broke into pieces inside the valve. That meant you could no longer shut off the valve AND pieces of the washer went into the kitchen faucet and dishwasher and messed both of those up. So basically a simple $8 valve created a full day of DIY work and what would have been hundreds of dollars in a plumber's time. It required taking apart the single control kitchen faucet and replacing the cartridge valve. It also required removing the dishwasher and and clearing the rubber bits out of the inlet solenoid valve. This was a builder installed valve. And, after what happened, I would never buy a BrassCraft valvee. BrassCraft is Chinese junk.
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Response from BrassCraft MfgMay 31, 2019
We regret to hear of your experience. It is important to note that the BrassCraft valve installed in your kitchen is Designed, Machined and Assembled in the United States of America. We take great pride in our US manufacturing facilities. The BrassCraft brand has been the professional's choice for more than 70 years because of our quality. That being said, we would like to hear more about your experience. Please give our Customer Support Team a call toll-free at 877-272-7755 and reference this review.
16 found this review helpful
Mar 26, 2019
Easy to install. No issues. It has been installed for about a week now with no leaks.
Easy to install. No issues. It has been installed for about a week now with no leaks.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 23, 2019
Had to replace this item under the bathroom sink. Price was excellent and it stopped the leak. E...
Had to replace this item under the bathroom sink. Price was excellent and it stopped the leak. Easy to install
by
Verified Purchase
Recommended
Dec 18, 2018
I was looking to replace a union joint that had failed under my kitchen sink. When I was having ...
I was looking to replace a union joint that had failed under my kitchen sink. When I was having trouble finding the correct part at my Home Depot the on staff expert Dan suggested using this part instead which then gave me the shutoff valve that I initially wanted for this line. Did not cost me much more than I would have expected to pay for just the union joint and I have increased functionality. I plan on replacing several more union joints with these shut off valves over the next few days
by
Verified Purchase
Recommended
Sep 11, 2018
I stick with what works
I stick with what works
by
Verified Purchase
Recommended
Aug 28, 2018
They saved me a lot of time - and backache - when I replaced my old, sweated shut off valves unde...
They saved me a lot of time - and backache - when I replaced my old, sweated shut off valves under my kitchen sink. Easy to install, creating a strong and secure connection... and no leaks!
by
Verified Purchase
Recommended
Sep 18, 2024
by
Verified Purchase
Sep 18, 2024
These freeze up
I’ve had to replace three of these (multiturn, with “Brasscraft” stamped on the handle) in the last month or so when I could not crank them shut. I didn’t dare really crank on them because I thought the plastic stem would break.
This most recent one had some hard water deposits, so I removed the valve and soaked it for hours in vinegar. Deposits were gone, but when reassembled, it leaked at the fittings and the shutoff *still* didn’t work.
After this, decided I’d try a different brand.
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Response from BrassCraft MfgSep 18, 2024
Hello, We are sorry to hear about your experience.. We are always looking for ways to improve our products. We would like to hear more about your experience. Please contact our Customer Experience Team at 877-272-7755 and reference this review.
Sep 14, 2024
Use BrassCraft valves for a while. Rarely have any problems. Just change them every 8-10 years to avoid unexpected water leaks.
by
Verified Purchase
Sep 11, 2024
Works better than the 1/4 valve. This valve supplies a better flow rate and volume of water.