Not much to say, easy install for DIY. So far working well.
Not much to say, easy install for DIY. So far working well.
by
Verified Purchase
Recommended
Dec 18, 2018
Works great in basement. Replaced one that was 40 yrs...
Works great in basement. Replaced one that was 40 yrs old
by
Verified Purchase
1 found this review helpful
Aug 28, 2018
These units replaced baseboard heaters in our ski resort rental...
These units replaced baseboard heaters in our ski resort rental condos. They certainly look better. Our electrician said they were easy to install. They seem quiet and do the job.
by
Verified Purchase
1 found this review helpful
Jul 24, 2018
Easy to install but won’t be using until winter so...
Easy to install but won’t be using until winter so can’t say how it works yet
by
Verified Purchase
Jul 24, 2018
This was exactly the unit I needed to replace the...
This was exactly the unit I needed to replace the original!
by
Verified Purchase
Apr 10, 2018
Fan was defective bearing down. Numerous reviews with same problem....
Fan was defective bearing down. Numerous reviews with same problem. Returned heater to store
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Response from NuToneCustomerSupportApr 12, 2018
Your 192 wall heater does come with a manufacturer warranty. Please know you can contact us directly for support at 800-637-1453. We are very sorry you needed to return this to the store before contacting us. We do hope you will consider Broan products in the future.
Verified Purchase
1 found this review helpful
Feb 20, 2018
Heater is a inferior product. At this time I have had to return three fans 1st one the fan wou...
Heater is a inferior product. At this time I have had to return three fans 1st one the fan would not work.2nd one motor would not work. 3rd one blades on fan was broken on arrival. 4th one has not been installed. Have had to hire an electrician at least 4 times to connect and disconnect this appliance Do not purchase this appliance. No stars for this appliance
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Response from NuToneCustomerSupportFeb 22, 2018
We are very disappointed to learn of the multiple issues you have experienced with your 194 wall heater. Please contact our Technical Support team directly for more assistance at 800-637-1453. We would like to try to assist you further.
Verified Purchase
1 found this review helpful
Jan 16, 2018
This heather was a replacement for the exact heater we...
This heather was a replacement for the exact heater we had installed 12 years ago. It’s very effective heating a 15 X 16 ft room with a high ceiling and windows on 3 walls. We took the old heater out and slid the new one in. Everything was InThe same place and easy to reconnect.
by
Verified Purchase
Dec 26, 2017
Great product performed as expected ...
Great product performed as expected
by
Verified Purchase
Nov 14, 2017
Nice product, but a little noisy on the fan.
Nice product, but a little noisy on the fan.
by
Verified Purchase
Recommended
Oct 10, 2017
New installation in a 400sqft room. Fan wobbled making a loud noise. On/off delay was very long m...
New installation in a 400sqft room. Fan wobbled making a loud noise. On/off delay was very long making it hard to test the heater, and after 1-2 hours would not turn on no matter what the control knob setting was (and yes I checked the reset button). After 3 hours of testing, fan motor stalled causing a loud transformer buzz, but more importantly, the heater continued to heat, getting very hot due to no air circulation, and caused the smoke detector near ceiling height to go off. I even tried manually starting the fan by hand. It would start to turn, then stall again. Very poor design.
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Response from NuToneCustomerSupportOct 12, 2017
We would recommend that you contact our Technical Support directly regarding your 194 wall heater. There is obviously something going on and we suggest that you contact our team to help you get to the bottom of this. You do have warranty that comes with the purchase of your Broan heater. Technical Support can be reached at 800-637-1453.
Verified Purchase
1 found this review helpful
May 3, 2017
A rather basic and simple product. Faceplate was plain.
A rather basic and simple product. Faceplate was plain.
by
Pro
Verified Purchase
Recommended
Nov 28, 2016
Loved it
We installed one of these units in a home we built 6 years ago in a bathroom. Worked great, and put out a LOT of heat. The builder installed it, so I'm not sure how easy it was to install. The only complaint is the dial or "thermostat" doesn't have the actual temperature on the dial. It just reads 1-10, so if you're looking to set it at an exact temperature, you're out of luck. We didn't need to, so it didn't really bother me.
by
Recommended
Customer review from broan-nutone.com
Nov 8, 2016
Professionally installed with the 4,000 watt option in a large 300sf master bathroom, this heater...
Professionally installed with the 4,000 watt option in a large 300sf master bathroom, this heater overheats causing the limit switch to shut it off and then it can't be restarted for 10-15 minutes until after it has cooled down. After installing the new limit switch that Broan sent which did not fix the problem, support then said "that's the way it is because the heater is only meant run for a few minutes to boost the temperature a few degrees". Now they tell me...
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Response from NuToneCustomerSupportNov 15, 2016
Thank you for your review and comments. This heater can be run for more than just a few minutes. It should be a supplemental heat source though and not the primary heat source, Please contact our Technical Support Department directly for more assistance on your 198 heater at 800-637-1453.
Verified Purchase
1 found this review helpful
Nov 3, 2016
Installed this heater 2 years ago and to this day it continue to trip the protection reset. I hav...
Installed this heater 2 years ago and to this day it continue to trip the protection reset. I have installed the optional wall thermostat and it still trips before it shuts down. We have gone to a portable and the Broan is not used, not reliable...
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Response from NuToneCustomerSupportNov 3, 2016
Thank you for your review on the Broan model 198 wall heater. We would recommend that you give our Technical Support a call so they can try to help you more. Technical can be reached at 800-637-1453 and would be happy to try to assist you more with your heater. Thank you very much for your feedback and we hope you will contact us regarding this model.
1 found this review helpful
Aug 30, 2016
Hot Item
The purchase was a breeze, the delivery was FREE and on time, the packaging was great with no problems upon delivery, and the product itself worked as it was advertised to work. What's to complain about? Thank you Home Depot. You've managed to make be a believer!
by
Verified Purchase
Recommended
1 found this review helpful
Jan 5, 2016
Very Effective
Easy to install. Installed in a insulated greenhouse on the side our new home. 10x20 space with 10' angled ceiling. Keeps it cozy warm.
by
DIY
Verified Purchase
Recommended
2 found this review helpful
Dec 29, 2015
Noisy Heater
I had read other reviews that this heater is noisy, and thought they were being unreasonable in their expectations of quietness. But it turns out they were right. I purchased a second one but it had the same problem. I ended up getting a QMark (Marley) heater and it has a normal noise level, and looks better built. I had chosen the Broan heater because it was very close in size to the one I was replacing, so would not require any patching on the wall. I will never waste my time with Broan heaters again.
by
Pro
Verified Purchase
2 found this review helpful
Dec 22, 2015
Broan Wall Heater
This heater is equipped with a cheap electric motor. The shaft is loose which causes it to wobble and make noise. If you don't mind a rattling noise then it shouldn't bother you. I know what I'm talking about and if you research other reviews you will find I'm not the only unsatisfied customer.
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Response from NuToneCustomerSupportDec 29, 2015
Thank you for taking the time to review your model 192 wall heater. Please contact our Technical Support directly for more assistance at 800-637-1453. We will be happy to try to assist you more.
DIY
Verified Purchase
2 found this review helpful
Dec 11, 2015
heater a real dissapointment, heater
I had to order the same product again to replace the old one. It runs even worse than the first one. It is so loud & doesn't even heat that well.
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Response from NuToneCustomerSupportDec 14, 2015
Thank you for taking the time to review your Broan 192 heater. Please contact our Technical Support department directly at 800-637-1453. They would be happy to try to help you more.
Verified Purchase
1 found this review helpful
Mar 25, 2015
Nice Wall-mount Heater
It was relatively easy to install. It does intermittently sound off with a low-rumbling while running. Still, it serves its purpose well. It might have helped to clearly indicate the on & off settings. It definitely is important to note that there are relatively brief start-up and cooling down periods. The owner should not be alarmed to observe that the motor is still running after it has been turned off.
by
Verified Purchase
Recommended
3 found this review helpful
Mar 24, 2015
Not too noisy and plenty of heat
Heater is easy to install where no heater was before. Easy to follow instructions. More then enough heat for a small studio apartment in southern Missouri.
by
Verified Purchase
Recommended
Jan 6, 2015
Troublesome unfortunately
First the positives - the heating performance is impressive, the unit was easy to install, and the remote thermostat works as advertised. Manufacturer customer service is very good.
Unfortunately we've had problems too. The first blower motor developed a rumbling noise and gave out after 3 years. A replacement motor was installed and developed the same rumbling noise. Customer service at Broan basically said these units are sensitive to fan balance, which is pretty hard for a customer to sort out. Lastly, the unit makes a big racket on shutdown, a resonance in the sheet metal.
by
2 found this review helpful
Sep 23, 2014
Great fit
Worked well in my pool room and installed easy. It needs better instruction on how it works. The fan continues to run after the heater turns off until it is cooled. At first it appears the fan runs all the time. Also the high/low should be printed on the enclosed to make it easier to understand.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 25, 2013
Easy installation and quiet operation.
I installed this to replace an older wall heater unit. Installation was fairly easy, although instructions were not included so I had to go on-line and pull up the installation sheet, and it heats the 560 square foot family room just fine.
by
DIY
Verified Purchase
Recommended
8 found this review helpful
Mar 5, 2013
3000 Watt In-Wall Heater
This is a 240 volt 3000 watt in-wall heater.
Once the heater's knob is turned on, it takes more than a few seconds for it to actually turn on. The same is true when you turn the knob off, the heater does not turn off immediately.
This heater generates adequate heat, but I thought it would have put out more heat at its size. I have had smaller in-wall heaters put out more heat for their size.
The heater was purchased primarily because it fit the same size opening as the older replacement unit. But my only complaints are due to the disappointing heat output and the delay in the unit turning on/off.