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Customer Reviews for Closet Evolution Elite 25 in. W Classic White Wood Closet Tower

Internet #311040611

Model #WH26

Store SKU #1004670533

  • Wall-mounted system keeps everything organized and off the floor
  • Includes everything needed for a full installation
  • Durable 5/8 in. thick laminate has a scratch resistant surface

Customer Reviews

  • 3.8
    out of 164 reviews
  • 71% recommend this product
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Showing 1-30 of 164 reviews
Very easy to install. Looks great. Radically changed...
Very easy to install. Looks great. Radically changed our closets.
by
  • Verified Purchase
Appreciate the system, but beware of the issues
Instructions lacking. Had to piece together instructions from products online vs. the instructions I was sent. Purchased as part of several other components for a walk-in closet. Will be looking for a different manufacturer and a bit higher quality for my master bedroom closet. Key issues: - Quality very low. Surface is VERY thin and you will end up with damage as a result of moving it around or bumping against other pieces. - Drawers came broken and hardware rails should come preinstalled.
by
    • Recommended
    Excellent quality at a good price. Assembly instructions easy to...
    Excellent quality at a good price. Assembly instructions easy to follow, just be aware it is solidly constructed = fairly heavy, so plan accordingly. My only small disappointment is that the color - Classic White - turns out to not be a great match for other closet cabinets I have which are pure white. Would have been helpful if Home Depot's photos showed this more clearly (on my PC they jusy looked white).
    by
    • Verified Purchase
    by
    • Verified Purchase
    The drawer faces took some adjusting before they were all...
    The drawer faces took some adjusting before they were all even with one another but after that everything went smoothly and I am very happy with this product so far.
    by
    • Verified Purchase
    by
    • Verified Purchase
    Missing Pieces
    When this unit arrived it was missing the glue, all the screws and drawer pulls. Trying to get in touch with the Stow Company through the 800 # on the installation guide is impossible. We need the pieces to complete the installation, we ordered 24 units total and this is the last piece... If we could get the missing pieces and install the drawers to complete our entire closet, I would definitely change my rating.
    by
    Response from Product ExpertFeb 16, 2022
    We are sorry to hear the difficulties you have experienced contacting us through phone. Given our higher than normal call volume, please do not hesitate to reach out directly by Email at Customers@thestowcompany.com. Please include your order number and an accurate mailing address so the parts may be shipped to you directly.
    Thank you.
      1 found this review helpful
      Came only with 4 shoe metal rods instead of 12...
      Came only with 4 shoe metal rods instead of 12
      by
      Response from Product ExpertFeb 1, 2022
      we are sorry you had an issue with your unit. please reach out to the customer service team for any help with installation questions or missing/damaged pcs. e-mail customers@thestowcompany.com
        1 found this review helpful
        by
          The wardrobe is not wide enough for a standard hangar...
          The wardrobe is not wide enough for a standard hangar to fit...half of the items protrude out of the closet even though the rod is in the middle.
          by
          Response from Product ExpertJan 21, 2022
          Closet Evolution systems are only intended to be used with Closet Evolution product. the provided 24" wardrobe rod should fit properly in the system. If you have any installation difficulties or defective product please reach out to us directly at Customeers@thestowcompany.com with greater detail.
          Thank you.
            Great closet organizer...
            Great closet organizer
            by
              easy to put together, will be buying a 2nd one...
              easy to put together, will be buying a 2nd one shortly.
              by
                The holes to connect are to deep so the patch...
                The holes to connect are to deep so the patch to cover it is so obvious even u try to cover with patch. Drawers are not good quality.
                by
                Response from Product ExpertNov 11, 2021
                We are sorry to hear you are dissatisfied with your order. The vertical panels are fully drilled. The screw cap covers are intended to be placed over screws to provide a more finished look. Please reach out to us directly if you have any questions or need assistance with your order at Customers@thestowcompany.com.
                Thank you.
                  1 found this review helpful
                  by
                    The product arrived well packaged and on time. The instructions...
                    The product arrived well packaged and on time. The instructions were clear and simple to follow. The finished product exceeds our expectations in form and function. We would recommend the product
                    by
                      I was only given the drawers. I bought two sets....
                      I was only given the drawers. I bought two sets. The inserts were not provided at pick up. We had to call and order the sets again. Kind of annoyed
                      by
                      Response from Product ExpertOct 20, 2021
                      we are sorry to hear the difficulties you have experienced with your order. Please reach out to us directly at Customers@thestowcompany.com with additional details if we can be of assistance in resolving the error. Thank you.
                        1 found this review helpful
                        Great!
                        Looks beautiful! It was somewhat complicated to out up, took about a day but im also not super savvy at tools.
                        by
                        • Verified Purchase
                        by
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          The packaging was terrible, it was loose when I picked...
                          The packaging was terrible, it was loose when I picked up. Haven’t assembled yet
                          by
                          Response from Product ExpertJul 9, 2021
                          We are sorry to hear that the packaging was received below expectation. You should have received all product in good condition. If this is not the case please reach out to us directly at Customers@thestowcompany.com with greater detail so we may assist.
                          Thank you.
                          • Verified Purchase
                          1 found this review helpful
                          I bought 2 to install side by side. Drawers close...
                          I bought 2 to install side by side. Drawers close good, but they are not soft close. Units look very nice. I gave 4 stars bc the holes to mount the hanging bars are either too far back or too close up front. My handyman drilled holes in the middle. Easy fix. I also added a shelf on top. Otherwise it looks unfinished and wasted space.
                          by
                          • Verified Purchase
                          I have so many of these! I use them all...
                          I have so many of these! I use them all over my home to help keep things organized
                          by
                          • Verified Purchase
                          Came with a crack down both sides. Also came with missing bolts so couldnt even finish the shelfi...
                          Came with a crack down both sides. Also came with missing bolts so couldnt even finish the shelfing!
                          by
                          Response from Product ExpertJun 11, 2021
                          We are sorry to hear your system was received with missing and damaged components. We would be happy to assist you in resolving the errors. Please reach out to us directly at Customers@thestowcompany.com. Please include in your email your order number for reference.
                          • Verified Purchase
                          1 found this review helpful
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Had it delivered to my home, nothing damaged. Need to people to install the sided, holding them s...
                          Had it delivered to my home, nothing damaged. Need to people to install the sided, holding them straight so not to damage the holes. I mounted it 12 inches off the floor, put some supports for it to rest on, went in easy, looks great in the closet.
                          by
                          • Verified Purchase
                          • Recommended
                          Loved it! We were shorted a few shelves and I...
                          Loved it! We were shorted a few shelves and I emailed the address in the box, getting the replacements within four days.
                          by
                          • Verified Purchase
                          Great stuff. Great company!...
                          Great stuff. Great company!
                          by
                          • Verified Purchase
                          by
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Showing 1-30 of 164 reviews

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                          Product Width (in.)

                          25.125 in

                          25.125 in

                          25.125 in

                          25.125 in

                          Product Height (in.)

                          72 in

                          72 in

                          72 in

                          72 in

                          Features

                          Adjustable Shelves, Cut-to-Fit, Fixed Shelves

                          Adjustable Shelves, Cut-to-Fit, Fixed Shelves

                          Adjustable Shelves, Fixed Shelves, Modular, Scratch Resistant

                          Adjustable Shelves, Fixed Shelves, Modular, Scratch Resistant

                          Product Depth (in.)

                          14 in

                          14 in

                          14 in

                          14 in

                          Number of Shelves

                          2

                          6

                          6

                          6