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Customer Reviews for Frigidaire 6.7 cu. ft. White Free Standing Gas Dryer

Internet #307250113

Model #FFRG4120SW

Store SKU #1004671709

  • 10 Cycles including Quick Dry, Bulky, Active Wear and Sanitize
  • Anti-Wrinkle option helps reduce wrinkles
  • Reversible door offers versatile installation options

Customer Reviews

  • 4.1
    out of 200 reviews
  • 82% recommend this product
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Showing 1-30 of 200 reviews
Gas dryer
[This review was collected as part of a promotion.] Unfortunately the unit does not work. Call for a repair and currently waiting for parts. The washer on the other hand works very well. The clothes come out ringed out well. Out of the last five products purchased still very satisfied with the brand.
by
Response from Online Outreach Specialist Oct 1, 2020
Hello W yule! Thank you for sharing your feedback. I can understand your concerns and will do my best to help with a speedy resolution. We see you have been in touch with us regarding your concerns and an agent has worked with you to reach a resolution. If you are still waiting on a resolution, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
    Fit my needs.
    [This review was collected as part of a promotion.] I needed a new gas dryer. I did not require one that was heavy duty and did not want one that was full of "gadgets". This dryer was the right size and gave me the drying options that I needed.
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      Excellent machine
      [This review was collected as part of a promotion.] Very quiet dryer. Works great. Best priced dryer in the market. Would recommend to anyone looking for new dryer.
      by
        Actually heats up now.
        [This review was collected as part of a promotion.] After the igniter was fixed it worked excellent. Love the pair.
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          Arrived Broken
          [This review was collected as part of a promotion.] I bought a brand new dryer in the box, brought it home and it didn’t work. We had to have it repaired under warranty without having dried any clothes in it. The repair person said that the ignitor was incorrectly installed at the factory. The dryer has worked since then, but doesn’t always dry the clothes completely.
          by
          Response from Online Outreach SpecialistSep 14, 2020
          Hello, Chris. We are sorry to hear you experienced this problem with the dryer. Please know that we make every effort to ensure our consumers have the best experience and your experience does not go unnoticed for continuous improvement. For some tips and tricks to ensure the dryer is working at its best, you can view https://youtu.be/DjSA-7oGSbc. If you ever need anything, please join us through Live Chat or our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be here to help! - Hailea
            Back gets scorching hot and cloths don't dry
            Have had this unit for about 1.5 years and since day 1 nothing dries with 1 cycle no matter the size of the load. From reading reviews it seems to be a recurring issue and now I am out of warranty. Wouldn't recommend to anyone as it's ridiculous you have to run 2 cycles for dry cloths. 2ndly something fell behind the dryer while it was running. I went to grab it and almost burned my hand with how hot the back was. Felt like a stove.
            by
              Space saver
              [This review was collected as part of a promotion.] I have had this for several months now and have noticed that in my opinion the low heat setting seems to be hotter than most. I also have to dry most loads twice to get them dry.
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              Response from Online Outreach Specialist Aug 28, 2020
              Hello, Christy 24! Thanks for bringing your concerns to our attention. Please see page 15 in the Use and Care Guide for solutions to your concerns. If you should need further assistance, please join us via chat at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Bianca
                Average Appliance
                [This review was collected as part of a promotion.] It’s OK so far... none of the dryer presets are accurate. You have to use time dry of 80 minutes for everything or the clothes are damp. It’s also a bit loud and for some reason has no light in the drum.
                by
                Response from Online Outreach Specialist Aug 24, 2020
                Hello, jwlane26! Thanks for providing your feedback. We’re here to listen and do what it takes to make sure your product can do its best for you. When you have a chance, join us on live chat at Frigidaire.com or call us at 800-374-4432 M-F, 8:30 am - 8:00 pm EST. Bianca
                  Good dryer
                  [This review was collected as part of a promotion.] Alarm is not very loud and should beep occasionally while it is in the wrinkle release mode. Time dry could use improvement. Dryer displays 10 min left but continues drying for 20 to 30 minutes more.
                  by
                  Response from Outline Outreach SpecialistAug 21, 2020
                  Hello, CAN9! Thank you for your feedback. We are happy to learn that the dryer is working well, except for your concerns with the drying timeframe. The dryer has a Sensor Dry cycle, so when the load has reached the selected dryness level, it will continue to tumble, unheated, during a cool down period. This helps reduce wrinkling and makes items easier to handle during unloading. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
                    dryer does not dry in 1 cycleMultiple cycles needed to...
                    dryer does not dry in 1 cycleMultiple cycles needed to get things completely dried.do not recommend
                    by
                    Response from FrigidaireSupportSep 3, 2020
                    Hello, Valued Consumer. We always appreciate our customers who take the time to share their feedback. I understand you’re not happy with your dryer’s drying performance.

                    Drying times vary depending on the size and dampness of your load and fabric type. If the load is too small/large or almost dry, the moisture sensors may not detect enough moisture to continue the cycle and the cycle may end after a few minutes.

                    Have you tried the TIMED DRY cycle feature?

                    The timed drying cycles allow the selection of exact drying times. The time dry cycle allows you the option to select drying time settings ranging from 30 to 75 minutes. Various drying times and temperature settings can be selected when using this cycle.

                    Should you need us or have any additional questions, please contact us by dialing 800-374-4432. Our representatives are ready to assist Monday through Friday from 8:30 am-8pm EST. -Derrick Frigidaire
                    • Verified Purchase
                    1 found this review helpful
                    Love it. Great features
                    [This review was collected as part of a promotion.] Have had dryer for about 3 weeks and am perfectly happy with it.
                    by
                      Basic Dryer
                      It's a basic model. Not pretty but generally functional. Clothes are sometimes still damp at the end of a dry cycle and need to be given more time, which is frustrating. In retrospect, I should have spent more and gone with a European brand - for looks and function.
                      by
                      Response from Frigidaire TeamJul 29, 2020
                      Thank you for taking the time to reach out, A Customer! Your concern definitely sounds frustrating and I think we have a few solutions that could help. If your clothing is not dry within one cycle or you are experiencing a long drying time. You want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions. If the tips provided do not resolve your concerns, please contact us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST. -Ciara frigidaire-ca
                      • Verified Purchase
                      Dryer
                      This is the worst dryer I owned. Came with new house purchased. So was not my choice. I been in new house for 3 months and dryer has not worked . Does not dry clothes. The latest is smell like gas if used. Can not use because waiting for a part that is on backorder. Do not buy this product does not have dependability. And to service is terrible cancel appointments , no parts. Completely unacceptable.
                      by
                      Response from FrigidaireSupportJul 28, 2020
                      Oh no, Rose! We're sorry to learn of your recent experience. At your convenience, please take a moment to chat or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney Frigidaire
                        1 found this review helpful
                        Great No-Frills Dryer
                        [This review was collected as part of a promotion.] I bought this sight unseen from a local appliance store during COVID when mine quit. It was in stock so I took it after reading good reviews online. I am happy with the dryer but am still working with the dryness settings. Often times I have to run again because the clothes are still damp. Overall it is well made and has the basic features.
                        by
                          Easy to understand
                          [This review was collected as part of a promotion.] I like that it is easy to understand the different functions my last dryer I had to use the owners manual to figure things out. Not as quiet as my old dryer
                          by
                            I’m impressed after 3 uses.
                            [This review was collected as part of a promotion.] My old dryer went on me after 15 years. I researched which replacement would give me great service with a long life. This model popped up. Only used it a few times, but it’s quiet and it gets the job done. Big loads and small. Now let’s see how long it lasts.
                            by
                              Awesome Dryer
                              [This review was collected as part of a promotion.] Came with new DR Horton home along with other Fridgidaire appliances. Many great features, great size, No complaints.
                              by
                                If it worked would be great!
                                [This review was collected as part of a promotion.] My husband and I bought this brand new out the box and it doesn’t even work! (Not heating) We’ve called to set up service appointments and they’ve all been rescheduled/cancelled.
                                by
                                Response from Online Outreach SpecialistJul 20, 2020
                                Hello, Can I just get a new one! We are not pleased to learn about your issues with the dryer. We were able to see you were scheduled with a different service company to address your issue. Please reach back out to us if you need further assistance. Bianca
                                  Nice features
                                  [This review was collected as part of a promotion.] Came with new construction home we purchased. Good quality appliance.
                                  by
                                    Rating provided by a verified purchaser...
                                    Rating provided by a verified purchaser
                                    by
                                    Response from FrigidaireSupportJun 15, 2020
                                    ​Hello, HomeDepotCustomer! While your star rating is appreciated, we would love to learn more about your thoughts on your appliance. Please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana Frigidaire
                                    • Verified Purchase
                                    Not happy
                                    [This review was collected as part of a promotion.] Tried all settings and still does not dry well. Seems like we always have to run it twice to dry our clothes.
                                    by
                                    Response from Outline Outreach SpecialistJun 11, 2020
                                    We really appreciate your honest and thorough review! This is the type of feedback that our product team uses to directly influence product development. Here are a few tips that could help with the long drying time for your dryer: 1. Larger loads will take longer to dry. 2. Verify the vent/duct is not restricted or damaged in any way. 3. Lint build up in the tube can restrict air flow. We need to make sure your dryer has proper ventilation, to ensure the best drying performance. If this has all checked out correct, please chat with us at www.frigidaire.com or contact us at 1-800-374-4432 for further assistance. Monday-Friday 8:30 am -8 pm EST.
                                      Good Dryer, Quiet, No Light
                                      [This review was collected as part of a promotion.] Happy with the dryer, overall. Quiet, efficient. Only complaint, no light inside. I never thought to check for this. Every dryer I've ever had, had a light inside. Beware, I would have chosen a different model, if I had known this.
                                      by
                                        Great drying options
                                        [This review was collected as part of a promotion.] Needed a good dependable dryer, glad I purchased the frididaire.
                                        by
                                          Very economical
                                          [This review was collected as part of a promotion.] uses very little energy & water, cloths come out clean
                                          by
                                            Great Features
                                            It is fantastic and its not real loud. Great purchase.
                                            by
                                              Really good so far. Way better than the matching washer that has a huge problem with dispencing s...
                                              Really good so far. Way better than the matching washer that has a huge problem with dispencing softener (it clogs up after a couple of loads. I have to pour hot water in the dispenser before the softerner, to prevent clogging - every load). Dryer works great though and couldn't be happier!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Easy to use, and great features
                                              [This review was collected as part of a promotion.] Surprised how easy it is to use and how efficient it is. Set it and forget it until clothes are done
                                              by
                                                Works great, the installation was expert and fast....
                                                Works great, the installation was expert and fast.
                                                by
                                                • Verified Purchase
                                                Sensor Dry
                                                [This review was collected as part of a promotion.] Overall, the dryer works well and is quiet. Which being quiet is important because it is located across the hall from my master bedroom. The only complaint I have is that often when I use one of the sensor dry settings, such as "towels", I have to put the load in twice. The stuff in the back of the dryer doesn't ever dry completely. I have to put it on timed dry to be able to run 1 time.
                                                by
                                                Response from Online Outreach SpecialistApr 1, 2020
                                                Hello, Nicole24. Thank you for taking the time to share your feedback. We understand your concerns regarding the drying modes. Please ensure the loads of clothes you are drying is not over loaded. We have some great information on our YouTube channel regarding not drying or heating properly. Please take a look at this short video https://youtu.be/DjSA-7oGSbc. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shaye
                                                  easy to use
                                                  [This review was collected as part of a promotion.] This Dryer came when I purchased a house. I love that it is easy to use and it is silent when operating.
                                                  by
                                                    Showing 1-30 of 200 reviews

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