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Customer Reviews for GE 23.2 cu. ft. Side by Side Refrigerator in Stainless Steel

Internet #300176598

Model #GSS23GSKSS

Store SKU #1002144533

  • Adjustable door bins creates additional storage for large items
  • Strong and flexible shelf support
  • Factory installed ice maker ensures efficient ice production

Customer Reviews

  • 4.4
    out of 3,137 reviews
  • 87% recommend this product
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Showing 1-30 of 3,137 reviews
Great sturdy Refrigerator that fits into smaller s
Great refrigerator. Sturdy ice water option. Refrigerator has compartments perfect for all items.
by
    Great but...
    Very happy and love this refrigerator but...it seems to be missing a shelf for the freezer. It's a design issue of the places to put shelves see photo. The manufacturer sent what is promised but I will need to purchase an extra shelf. Love the ice maker and water feature
    by
      Great fit, plenty of space!
      We were limited to a 33 inch width fridge for our space and I was determined to finally have water and ice in the door. French door models were all too deep. This one fit perfect! Comes out just enough that the freezer door fully opens and doesn’t crunch the door jamb to the laundry room. I ordered an extra shelf for the fridge ahead of time and had it waiting for when this was finally delivered. Only one delay but worth the wait!
      by
        • Recommended
        Great fridge!
        I just got this fridge today and so far I love it. The freezer is a bit small, but that’s because of my limited space. I was able to get everything from my old freezer in there with a little room to spare. I have the slate finish and it is really sharp.
        by
          • Recommended
          Great features
          Love this fridge! The space is amazing! LED lights built into fridge is one of my favorite feature! It cools off quicker than most as well which is amazing
          by
            REFRIGERTOR WITH GREAT FEATURES FOR A SMALL SPACE
            WE'VE HAD OUR REFRIGERATOR FOR ABOUT A MONTH. WE HAVE A SMALLER SPACE THAN THE NEWER HOMES FOR A REFRIGERATOR AND WE WERE STILL ABLE TO GET A STAINLESS STEEL FINGER PRINT RESISTANT REFRIGERATOR. WITH A WATER AND ICE DISPENSER. IN ADDITION TO TH E CUBED ICE, WE ALSO GET CRUSHED ICE. WE LOVE THE FACT THAT A LIGHT COMES ON WHEN WE USE THIS FEATURE. IN THE REFRIGERATOR, THERE ARE FOUR GLASS SHELVES THAT ARE ADJUSTABLE AND THERE ARE TWO DRAWERS. THE TOP DRAWER, WHICH IS MUCH LARGER THAN THE SECOND DRAWER. WE USE FOR STORING BREAD, CHEESE, ETC. WE USE THE SECOND DRAWER FOR VEGETABLES, AND IT IS SHALLOWER BECAUSE OF HOW THE BACK OF THE REFRIGERATOR SLOPES DOWN. THERE ARE FOUR SHELVES ON THE DOOR THAT ARE ALSO ADJUSTABLE.WITH AN ADDITIONAL AREA FOR STORING EGGS. THE LIGHTING INSIDE THE REFRIGERATOR IS NICE AND BRIGHT. THE FREEZER HAS FOUR SHELVES AND THREE AREAS ON THE DOOR FOR STORING ITEMS. THE SLOPE IS ALSO PRESENT ON THE BOTTOM SHELF IN THE FREEZER LIKE IT IS IN THE REFRIGERATOR. WE HIGHLY RECOMMEND THIS REFRIGERATOR. THE APPEARANCE OF THE REFRIGERATOR IS GREAT AND THE LIGHTED WATER AND ICE DISPENSER IS A PLUS. THE OVERALL FUNCTIONALITY OF THIS REFRIGERATOR IS MORE THAN WE COULD HAVE ASKED FOR. WE WERE FORTUNATE TO FIND THIS REFRIGERATOR THAT FIT IN OUR SMALL SPACE WITH ALL THE FEATURES WE WERE LOOKING FOR.
            by
              • Recommended
              Love it
              I have not had the fridge very long, but already love the way it keeps great cold temps and is super quite. I was actually wondering several times if it was really on, turning down the TV, stereo etc to “listen” for it - and yes it was on and holding cold temps. The only issue is the touch pad does not light up for some unknown reason, so I don’t see the digital displays and water won’t dispense. I’m sure it’s a minor fix but it was the only negative experience
              by
                • Recommended
                Good for smaller space
                Good product, especially for small space and 1-2 people. Freezer is especially small. The door compartments can literally hold only ONE item.
                by
                Response from GE AppliancesOct 26, 2021
                Hey there, Thanks so much for reviewing this refrigerator. We're glad to hear that this unit has the right amount of space you need! If there's anything you need, let us know anytime. Mike@GEA
                  • Recommended
                  Amazing Features!
                  Wasn't sure what to expect from this refrigerator since I have never bought one due to always living in rentals But This refrigerator meets and exceeds all standards! I love the water and Ice feature and is amazing in every way!
                  by
                    • Recommended
                    Awesome refrigerator and freezer.
                    Fits awesome in my small scape . I have a lot more room to fit my stuff. Looked at lots of refrigerators but this one was perfect high and width. Very quiet.
                    by
                      • Recommended
                      Perfect
                      I had a heck of a time finding just the right refrigerator for the place we needed. The house was built 30 years ago and the spot for the fridge couldn't be altered. It is perfect!
                      by
                        • Recommended
                        Love this fridge!
                        The size is perfect for our smaller space and I love the shape of the front. It’s got a slight curve and I think it looks better than the flat doors. Easy to use controls on the door.
                        by
                          • Recommended
                          My Second GE Refrigerator
                          Due to the fact that we consider General Electric such a long-time excellent name brand, we decided to get our second GE fridge. The exterior stainless steel finish appears easier to clean and stay “fingerprintless” than other brand names, the Open Door Alarm is a useful feature, so far, the ice maker seems to be working well (although it DID push the freezer door open at one point [??]), and once we figured out the digital temperature controls, the interiors appear to be responding accordingly. One very important benefit is its size. So many of the new refrigerators are HUGE, and would not fit into mid-century homes. We’re hoping this purchase proves a wise investment by continuing to serve our needs efficiently.
                          by
                            • Recommended
                            Lots of space
                            We ordered and arranged delivery online. It was very easy. It fits perfectly in the space. There is so much more room than we had before. We shop 2 weeks at a time and have a grown daughter at home.
                            by
                              • Recommended
                              Love my new GE Refrigerator
                              I love the shelves in this refrigerator. There is much more room for bigger items to fit. The stainless steel is also very elegant looking.
                              by
                                • Recommended
                                Mostly good
                                It's overall good. Ice dispenser sputters ice all over the freezer despite what looks like a last minute make shift plastic installation to guide ice flow into the freezer door opening.
                                by
                                Response from GE_AppliancesAug 31, 2021
                                Hello, and thanks for reaching out to us about your side-by side-refrigerator. We're glad your experience has been mostly good, but hate to hear you're having an issue with the ice dispenser. We know that must be an inconvenience and would like to assist. When you're having an issue with the icemaker cubes flying out of the mold and landing outside the bucket, this may be an indication there is a water line restriction; this would cause smaller than normal ice production and result in the ice not landing properly. Alternately, a self-piercing saddle valve can cause this issue (we generally recommend a non-self-piercing style if possible). If you have this in your set up, you may want to try shutting the saddle valve all the way off and then back on to reopen the pierced hole in the tubing. If the above troubleshooting doesn't resolve this, and you think service may be required, that department can be reached at 1-800-432-2737; you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm if needed. We do carefully plan the icemaker configuration for our units, so your feedback will also be sent to our Refrigerator Design team for future review. We hope this information is helpful, and are available for any other questions or concerns you have. Best wishes! -Sarah@GEA
                                  Sturdy!
                                  GE is the only refrigerator I’ve seen lately that have plastic framed shelves. All the others I considered had just glass shelves. I’m not sure how sturdy this would be. Some only had back support. Nothing holds the shelves on the sided.
                                  by
                                    • Recommended
                                    Great features. Love it..
                                    It’s a good product,good features overall I love GE .
                                    by
                                      • Recommended
                                      New
                                      Disappointed in quality of this product. I expected more from GE
                                      by
                                      Response from GE_AppliancesAug 13, 2021
                                      Hi, Thanks for choosing GE Appliances for your home! We appreciate the feedback and picture you shared of your refrigerator and certainly hope you will take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling service online at: https://www.geappliances.com/ge/service-and-support/service.htm We hope this is taken care of soon so you can enjoy your beautiful new refrigerator. Thanks for being a part of our GE Appliances family! - Sharon@GEA
                                        Don't trust the brand
                                        I purchase my refrigerator 2 years ago. I noticed for the last several of month that the water quality (using GE water filter/ tasted kind of moldy. Then about 3 weeks ago I notes black flakes in the water and even though my filter was only 3 months old. I replaced it with a new GE water filter. The problem continues. I do have an extended warranty with Home Depot and they will send someone out to address the issue, I will not trust the water anymore even if the replace any parts. My cat and I both been having stomach issues, now I know why. This is a real concern and unhealthy. I am going to purchase a Brita system and I have been buying bottle water. I was told I will not be reimbursed for my extra expense. If I knew that I would have this issue would not have purchase this unit. I had a Frigidaire of 17 years without an issue. When it comes to the health of my family I don't play. I am very unhappy and wish I could trade in the unit for one without a water/ice dispenser. How can I ever trust the health and safety of my family with this GE refrigerator?
                                        by
                                          Excellent GE 33-Inch-Wide Side-by-SideRefrigerator
                                          My wife and I searched extensively for a 33-inch-wide side-by-side refrigerator that would be compatible with our kitchen layout constraints, and we decided to purchase the GE stainless steel GSS23GSKSS model. The initial delivery was problematic, because the new refrigerator had flaws, including defective evaporator and and condenser fans. However, GE customer support readily agreed to shipping a replacement that was delivered several weeks later (because of on-going supply chain issues). The replacement refrigerator is presently working in a flawless manner, and it is everything we hoped it would be. The operation of the unit is quiet, even when undergoing stabilization or changes to the freezer and refrigerator set temperatures. The water dispenser and icemaker are working well, and the front panel set temperature, filter status, water/ice dispenser, and lighting functions are very intuitive and convenient. The adjustment screws near the bottom front section of the refrigerator make it very easy to level the unit and to align the side-by-side doors. Another reason we purchased this model was the storage capacity of the fresh food section, which is very similar to a standard 36-inch model. The freezer section capacity is small, but we were aware of this prior to purchasing this model and have adjusted our frozen food requirements accordingly. The lighting and shelving in both sections are excellent, and there is ample room in the refrigerator section to store gallon-size milk containers on the shelves or in the door compartments. Overall, a good choice for our small-family needs.
                                          by
                                            • Recommended
                                            Great fridge . Like it . Nice fancy .
                                            It’s great fridge . Very spacious. Very quite . I will recommend to my family members . The best fridge that I have in my house .
                                            by
                                              • Recommended
                                              The slate color is horrible. It recommended.
                                              I’m not sure why they created the slate color. It looks far worse than stainless steel. It always looks straight and actually looks more smudged than regular stainless steel. At the bottom I’ve got some places where it started to rust. This refrigerator is only three years old and it’s just ridiculous. I do not recommend the slate color appliances at all!
                                              by
                                              Response from GE_AppliancesJul 6, 2021
                                              Hello there - we are so sorry that your slate refrigerator has rust at the bottom and looks smudged. This sounds disheartening and we certainly understand your disappointment. It's not the ownership experience we strive for and we do apologize for any inconveniences this may have caused. The best way to maintain the exterior is to clean the surfaces with warm water, mild soap or detergent, and a soft or microfiber cloth to avoid any possible damage. It's also important to wipe the appliance dry with a soft clean cloths or microfiber towel to avoid any streaking or water spotting. This article offers tips on how to clean slate appliances and might be helpful to you: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23804 We really do appreciate your insight and we will pass along your comments to our refrigeration design team for consideration with future models. Thank you for your input. All the best, Kelsey@GEA
                                                Home project
                                                Fits all expectations at home, measure hight and look. Thanks
                                                by
                                                  • Recommended
                                                  Good appliance
                                                  Love how quickly it freezes, very quite when running and it's easy to keep clran.
                                                  by
                                                    • Recommended
                                                    Best ICE BOX !
                                                    From day one I can't turn it on , but looks good :)
                                                    by
                                                      Nice style
                                                      Great features, roomy with slide out shelves. Drawers sturdy vans not cheap like some other brands
                                                      by
                                                        • Recommended
                                                        Great Appliance
                                                        Replaced a 20 year old GE Fridge with a new GE Fridge. Great brand modern and sleek appliance. Can’t go wrong with GE.
                                                        by
                                                          • Recommended
                                                          Like the style
                                                          The only issue I have with this refrigerator is the dome light at the top. I think it should have been made flat to allow more storage
                                                          by
                                                          Response from GE_AppliancesMay 3, 2021
                                                          Hello, we appreciate your review. We’re sorry to hear of your concern regarding the design of the interior of your new refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
                                                            Awesome fridge I love it
                                                            Great fridge I love all of the Features GE has to offer for there products. I will be purchasing more GE products in the future
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 3,137 reviews