The tubular rail bowed when it got tension from the...
The tubular rail bowed when it got tension from the chain. Didn't feel safe with it. My 8' door was just too heavy for it.
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Response from Genie Product ExpertJul 23, 2019
Hi Cheryl. I am sorry to hear this. We would like to hear more about what you are experiencing. Please contact our customer service line at 1-800-354-3643. Thank you!
Verified Purchase
Jun 25, 2019
Home Depot is great to work with. Easy ordering, fast shipment. Our 3 Genie garage door owners al...
Home Depot is great to work with. Easy ordering, fast shipment. Our 3 Genie garage door owners all work great and the install was a snap. The extensions were no problem to install.
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Verified Purchase
Recommended
Jun 18, 2019
Exactly the part I needed. Although it was a special...
Exactly the part I needed. Although it was a special order your staff helped me do it right in the store and I received a text when the part arrived. Thank you!
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Verified Purchase
Jun 5, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Apr 4, 2019
It works just fine, and ez to install....
It works just fine, and ez to install.
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Verified Purchase
Apr 4, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Nov 6, 2018
Does not fit the door opener you have it listed with on your wed site.
Does not fit the door opener you have it listed with on your wed site.
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Verified Purchase
Sep 18, 2018
Effective yet expensive....
Effective yet expensive.
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Verified Purchase
Sep 11, 2018
No issues with installation. Everything worked as expected. ...
No issues with installation. Everything worked as expected.
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Verified Purchase
Aug 28, 2018
The extension kit worked as designed!...
The extension kit worked as designed!
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Verified Purchase
Aug 14, 2018
The piece that was need for a 8 foot garage...
The piece that was need for a 8 foot garage door
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Verified Purchase
Mar 20, 2018
Perfect fit!!! And quick delivery...
Perfect fit!!! And quick delivery
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Verified Purchase
Feb 13, 2018
This part was needed in order for my new garage...
This part was needed in order for my new garage door opener to work. Everything is perfect!
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Verified Purchase
Feb 6, 2018
This kit was exactly what I needed for my garage...
This kit was exactly what I needed for my garage door! It is heavy duty just like the Genie Garage Door Opener Kit.
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Verified Purchase
Feb 5, 2018
Simply did accommodate my 8 foot garage. The original rail...
Simply did accommodate my 8 foot garage. The original rail and chain were not long enough for my garage. But, once again this extension kit did the trick!