Customer Reviews for Glacier Bay Modern Wall Bar Shower Kit 1-Spray 8 in. Square Rain Shower Head with Hand Shower in Chrome (Valve Not Included)

We appreciate the feedback you provided and apologize for the peeling issues you are having. Rest assured. our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this Wall bar Kit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.

We apologize for the issues you are having with your Modern Wall bar Kit. Rest assured, our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center and they would be glad to send another one to your home, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.

We appreciate the feedback you provided. Rest assured. our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with any parts of this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.

Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is,Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the issues you are having with your Modern Shower kit. Our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, we wanted to let you know that Glacier Bay products come with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.

"Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is ""Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the leaking issues you are having with Modern Wall bar kit. These units come with a Limited Lifetime Warranty so if there is ever an issue with a Glacier Bay product upon installation or any time after, we urge customers to contact our Customer Service Call Center so that they can troubleshoot any issues as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST."

"Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, we apologize for any confusion with this Modern Wallbar Shower Kit. This is used in place of a shower arm and shower head for a system that is already installed. You can use it in an existing tub/shower application or install it along with a new tub/shower kit with a Rough In that you have purchased. If you have any further questions you can contact the Customer Care Department at 1-877-580-5682 and they would be glad to assist you. They can be reached at 1-877-580-5682 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST. "

"Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We apologize for the issues you had with finding a matching Tub/Shower kit to go with your Wall-bar shower set. However, with this design and the finish it is, this can be paired with many different styles and finishes other then black. We suggest that when wanting to install this set, that you visit your local Home Depot’s Bathroom Design Center and they would be glad to assist you in finding the perfect Tub/Shower kit to match this set."

" Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the pressure issues on your Combo Kit. These units come with a Limited Lifetime Warranty so if there is ever an issue with a Glacier Bay product, we urge customers to contact our Customer Service Call Center so that they can troubleshoot any issues as well as provide any parts that might be needed free of charge under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST. "

Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, We wanted to address the issues you mentioned in your review. The wrench is noted in the section of “Tools Required” and the Allen wrench that is needed is included in the bag that holds the mounting screws that come with the product. In regards to the quality, rest assured, our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.

Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is,we apologize for any confusion with this Modern Wallbar Shower Kit. This is used in place of a shower arm and shower head for a system that is already installed. You can use it in an existing tub/shower application or install it along with a new tub/shower kit with a Rough In that you have purchased. If you have any further questions you can contact the Customer Care Department at 1-877-580-5682 and they would be glad to assist you. They can be reached at 1-877-580-5682 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.

Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is, thank you for purchasing the Modern Wall Bar. We wanted to address the pressure issue you mentioned in your review. With this design, the stream of the large head will not be as forceful as a standard style shower head so the flow will be more like a rain type shower head. This model is designed with a water output of 1.8 GPM so if you feel that it is not what the unit is putting out, you can test the flow rate by using a bucket and measuring the output for one minute. If you are still having issues, these units come with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center if there is ever an issue with a Glacier Bay product so that they can troubleshoot any issues as well as provide any parts that might be needed free of charge under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.