The cart arrived in two separate packages (one with just the granite top) over two separate days. After spending three hours putting the cart part together (not difficult, just time consuming), it was time to put the extremely heavy granite on. After the third try, we realized the holes in the granite that are there to attach it to the cart were drilled in the wrong spot meaning the granite was backward and the drawers would not work. I spoke to Home Depot who told me I had to talk to the manufacturer. While I understand Home Depot did not make the cart, they are still the ones that took my $400 so I feel it should have been their responsibility to contact the manufacturer but alright. I called the phone number I was given by Home Depot which went to somebody's personal voicemail. This person deals with wholesales and wouldn't be able to help me although she never bothered to call me back anyway. I went online and submitted the replacement parts form. I was then told I could not get a replacement part and I would have to return the whole cart to Home Depot and get a new one. I pointed out that the granite was shipped separately anyway so I was confused why a new piece couldn't just be sent (I supplied photos to show it really was incorrect). I was told the only option was to take apart what already took three hours to put together and then start over. The cart itself really is lovely, but the customer service I received from both Home Depot and HomeStyles (the manufacturer) made me never want to shop with either of them again.