Customer Reviews for Heritage Mill Macadamia Plank 13/32 in. Thick x 11-5/8 in. Wide x 36 in. Length Cork Flooring (22.99 sq. ft. / case)

Installs easily. Plastic sheet underlayment specified by manufacturer for all applications is unusual. 3/8" required gap at walls is relatively large, and shoe molding was narrow (1/2") to cover this gap. Any movement may reveal a gap. Better installation would be to remove and replace base board and shoe molding. Product had higher than normal variation in color, as always, I randomized pieces to even out variation, but the darker panels really stand out. See attached picture.

DO NOT BUY THIS PRODUCT! We have an area of less than 200 square feet of space, and we have had so many problems with the quality of the materials, especially due to poor packaging. We originally purchased 7 boxes of flooring, and 4 complete boxes of them were damaged to where they were unusable. At that point, we debated on returning all of it, and getting a more durable product. Foolishly, we decided to keep trying and ordered 8 more boxes, thinking that would be enough extra to get enough to finish the job. 3 of them were completely unusable, with a few boards in the other boxes that were as well. Our project is about 70% finished, and we are now waiting for 6 more boxes... hoping they will have enough usable boards to get this done. It has taken 3 weeks so far, waiting for all of the shipments, letting the materials acclimate, and scheduling the installers. Even though the cork is a cool material, it was certainly not worth the hassle this experience has been, and we are do not think it will last more than a few years. Seriously, save yourself the trouble and get something else. I wish we had.

The flooring is great. We have been looking for a certain kind for a few months. Found a sample in our garage. We called Home Depot to see if they still carried it. They checked & we were lucky, they still did. The product is wonderful. We couldn't be happier. It is holding up very well

We just installed the macadamia plank cork flooring into a yoga/ballet room in our house. The color contrast with the cedar tongue and groove walls/ceiling are very compatible and pleasing to the eye. We like that cork is resistant to rot and has antimicrobial properties, while also having very low slippage for holding yoga poses. The floor has an attractive appearance and our daughters have already been practicing ballet with huge smiles! The tight seams are visible, which is a bit annoying, but I am hoping over time these will fade. Some of the pieces came with rough edges, that was a bit troublesome, but I saved those for end pieces. So far, overall, we are very pleased with the new aesthetics!

The finish on these cork planks is so thin and delicate that even the slightest scratch or scrape mars the surface leaving the light underlay exposed. The description of the product says that no additional sealing is required. It probably isn't needed if you're happy with ugly gouges all over the floor. We will be replacing numerous panels and then applying a polyurethane sealant. The floor didn't even last a week. We are very unhappy with this product and are surprised that Home Depot would carry a product of such low quality.

I fell in love with cork flooring when I stayed at a B&B in Oregon, so when I saw a pallet of it at Home Depot I knew I had to get it for my office. It was easy to install once we learned each piece needed an extra tap to seed in. It looks great and is so much quieter than the laminate I have in other areas of the house.

First a caveat....I say I would not recommend this product but this applies to any and all areas where the overall climate is dry like any of the desert west/southwest or mountain states, and Home Depot should not sell and promote this product as applicable in those areas!! The flooring is generally moderately easy to install, but the cardboard core is a bit weak and since it is this core that provides the 'click-clack' locking feature it is a bit less than strong. This may also have impacted our random gaping as the feature is not strong enough to offset random humidity-related shrinkage. DO NOT INSTALL IN LOW (<35% Rh) HUMIDITY AREAS WITHOUT INSIDE HUMIDITY CONTROL (Heritage Mills Will Not Stand Behind The Product In Those Conditions): We installed over 900 sqft of this flooring in a climate controlled carriage house in late 2016 and within 3 months we had over 10 panels exhibiting end gaping randomly throughout the installation (see images) with gaps over 1/8". These were so disappointing that we went through a Heritage Mill warranty claim with Home Depot in June 2017. Certified flooring inspector examined the floor, noting the very low moisture in both the room (we live in the front range of Colorado where humidity levels are commonly below 30%) and then indicated that the gaps were "installation related" and not a manufacturing (ie warranty) issue. The problem with that is that: 1) only 10+ panels demonstrate the gaping, the other 80% of the flooring is perfect (again check images). 2) None of the panels with gaps were installed differently from those showing no gaps Consequently, the only reason some shrunk relative to others was that they underwent a different manufacturing process. It cannot be any other issue and so our claim should not have been rejected. The inspection report indicated that the room had humidity values below 30% and claims that Heritage Mill installation instructions say the room relative humidity MUST be maintained between 35% and 65%. The problem with that: 1) The installation instructions on the back of the box indicate humidity under "Preventive Care" not under installation, and they only indicate "ideal and healthy room conditions are 35-65% R.H. at 20 degree C (68 degree F)". No where do they tell the consumer that the board panels will randomly shrink at humidity levels below 35%!!! 2) Both A/C and forced air heating tend to reduce indoor relative humidity, so if the ambient environmental (front range Colorado) humidity is low, conditioning the indoor with climate control will only make it worse. BOTTOM LINE: Heritage Mill rejected our warranty claim saying our house is too dry, even though 80% of the floor is fine and the 20% that are gaping are doing it randomly throughout the floor (clearly a warranty manufacturing issue). So if you plan to install this bamboo flooring you better have indoor humidity control, or do not live in any of the desert west/southwest. To be honest, Home Depot should not sell this Heritage Mill Cork DIY flooring in these low humidity areas.

Color was way off on the order and had to return. This was not a not a minor lot variation. Was trying to match an existing installation of the same product. Tried to contact manufacturer to see if color formulation was changed but got no response. Home Depot professional in flooring was totally useless. See photo for color variation. Plank on the right was from previous installation and is a close match to the stock photo. The plank on the left is what was delivered (and it was labeled as Burnished Straw, so not a case of wrong product being sent).

Used this for an upstairs bonus room. Perfect! Very quiet and looks like our wood plank flooring downstairs. Great choice that helped create a warm and inviting room. Installed quickly and easily.

good quality - easy to install - nice product overall- great feel under you feet!!

Love it! easy to install and feels warm to the touch, much better choice than getting a rug if you don't like the coldness of hardwood floors or tile.

My husband laid half of the floor while I was at work. There were a few planks that didn't snug up well (not due to installation but the way they were machined. They would not tighten up) and you can see the light brown color that the rest of the plank is made of. I ended up taking a permanent marker and coloring the edges of the rest of the planks so that if there was a tiny gap, the light tan wouldn't show. I like the shock absorbing feel, but not sure it's going to hold up to heavy use of a kitchen. I wanted something that wouldn't clash with the 58 year old hardwood that meets up to it at two doorways.

This is a great product for any room in the house including the bathroom and kitchen. We have installed burnished straw plank cork flooring in 5 of our remodel prodjects. The customers absolutely love it!!!

Had a sample of this flooring on my desk more than two years. Finally got the remodel going now. I wanted something very different for our bedroom and this filled the bill nicely. Used heavy duty liquid nails to do most of the adhesion on the walls. Click and lock the next line, level and square, and use a pneumatic stapler in the tongue making sure the next row could still seat properly. Some pieces were dinged in transit but used up on start and end of rows ensuring the planks didn't line up all in a row. Do it again or something similar? Oh, yea.

I had this installed throughout much of my home the past 15 months. I did a kitchen and dinning room area followed by living room and hallway. All was well until the 2nd order the dye job was significantly different the last few boxes. I placed another order and had 1 box come the correct color but damaged and the others come mis-colored again. Home Depot was no help, I tried calling the company, Home Depot twice gave me the wrong phone number..... I've since ordered more again and had them come in mis-colored again. I gave up hope on ever getting the correct color and just decided to stagger the planks. It also isn't extremely durable, scratches and dents fairly for cork.

Even thin scratches are an eyesore because the cork under the stain is so much lighter.

The cork itself has many great qualities, such as quiet underfoot, warm, cushiony. I am stuck with some mistakes that were not the fault of the contractor: the boxes had random pieces that were darker than the rest, all told I would say about 90% one shade, 10% a darker shade. Choosing out of several boxes at the same time would not have helped. Now there are two "blocks" of two or three pieces that stand out noticeably. My contractor didn't expect it and didn't notice while he was working, until he got well into completion. There weren't enough of the darker pieces to use to blend overall....I would say if you are going to use this flooring, compare every single piece you take out with the others before installing. You will have waste, but better than mistakes.

We purchased this flooring after talking to the salesman and getting reassurance that it would be fine with four kids and a dog. Not to worry about spills or anything like that because it was water resistant. After the first 6 months and several kid accidents we have bubbling all over the floor, the seams are warped. Every time water hits this floor it is damaged. We opened a claim and insisted on an inspector to come look at it, his conclusion was that our house was too humid... IN ALASKA?!? I told him all of the occurrences that happened to warp the floor, a spilled water, a puppy mess, etc all cleaned up within a minute of incident. The claim was denied. On top of that every piece of trim / transition strip is painted and if you use anything with wheels the paint comes off. Our floors are two years old and we are going to have to replace the entire house

I purchased 5 boxes of this in a 9x10' laundry room. The first pleasant surprise was that I did not have 10% waste and was able to return a box. While I would not classify the installation as dead-easy, I didn't find it as irksome as some of the reviews make it sound. I did take a scrap piece and cut off the male side so that I could use it as a block for some gentle tapping with the hammer. By looking at the way the pieces go together long enough to understand the geometry, I was able to make it work with little fuss. Installation took about 11/2 hours for the room. We love the way this feels on our feet, and we find it easy to clean and resilient to mild abuse. I have a minor concern about the product's ability to withstand a major water incident (e.g. an overflowing drain) due to the fact that when I left a cut-off out in the rain, it completely curled and de-laminated overnight. Based on that, we're careful to wipe up spills and moisture. Our floor has been in service about 2 months now.

A good floor, soft, warm, durable, hides dirt. Installation is definitely a little harder than a typical floating floor, but once I figured the tricks, it was quite easy. I put in 1000 sq ft and thought I'd share the procedure I used that's not in the instructions (which, BTW are on the bottom of the box) First you have to have a small tapping block made from the material. It has to be made from the material so you can snap it in before tapping on it, as anything else would damage the click mechanism of the boards. The tapping block will slowly break apart, but since its locked to the good floor, there is no damage and you can tap pretty hard. If you have to, just cut 6" off the first board you lay, then cut that piece about 3" back from the short click edge perpendicular to the long end so you get a 3" x 6" block with 2 short edges (by short edge I mean the click mechanism looks shorter when viewed from the top. I don't mean the short (12") edge of the board. See photo 1. The first row is easy. The rest is harder because you have to lock in on two sides. The first 3 or 4 rows are tricky because the floor moves around, so use spacer blocks. For all rows but the first, take the board you are adding and hold it at an angle to the already laid piece to the right. The new board should be just shy of touching the next row so that you can snap it down without scraping. But it can't be much farther back because there is a lot of friction in the joints and you won't be able to push it in. About 1/8" max. (see photo 2) Now lay it down so it snaps in place. If it doesn't snap you might be able to push it in, or just pull the board back up and try again. Once its down (photo 3), lift it and the previous piece about 1 to 1.5" using your right fingers with the butt of your hand against the new piece. Make sure the long edge is in the joint. Push down a little with your left hand on the back right corner of the new piece where it is about to go into the previous row. Then, using the butt of your right hand, push hard, sliding the new piece into the long joint. (photo 4) It should snap in place. Don't worry if the long joint isn't tight yet. If it doesn't move at all, you might not be pushing hard enough (it takes a fair bit), or the long joint might not be lined up all the way, so adjust and retry. Often the left side of the long joint won't go in as much. Use the tapping block to tap in that side, then place the tapping block across the joint between the new piece and the previous piece and tap there too to full seat the piece (see photo 5). You can tell that the piece is seated because it lies flat. I always tapped the seam of the new piece and previous piece to make sure everything stayed tight. Sometimes you have to go back a piece or two and tap the seems tight again as lifting up can pull it slightly apart. Rinse and repeat... Once you get it, the floor goes down quite quickly. Because the edges are fragile, I examined each piece to ensure that there was no damage to the edges. Surprisingly few of the boards were damaged over 46 boxes. I simply put them to the side before cutting, put them back in a box and returned them to Home Depot. This was the big advantage of buying from HD vs other vendors. The really hard part though is the last row and around obstacles. The concepts are the same, its just a bit harder. I also used a small (6") pry bar for some of the tight spots where I couldn't use a tapping block. I used a scrap piece to protect the actual floor, and pried against the wall. I hope this helps!

Many people seem to think this is a good fit for basement floors, but it isn't. Our basement took on water one time due to a failed sump pump. We dried it up the same day, but all of the cork came unglued from the backing boards. Checked the warranty. Yep, not covered. I'm switching to solid vinyl "wood look" planks for a water proof and not just a "moisture resistant" choice.

We put this floor in our bathroom. It's been down for 3 months now. Now, right outside the shower and under the toilet we put tile, but the remainder is cork. 'This is not a recommended install area.' Bah! It is a perfect install area! The cork is sooo warm under foot it feels heated. Much warmer than wood. We took a sample of the cork and put standing water on it and left if there for 45 minutes. Did not phase it. So, if you can mop up big spills within 45 minutes, no problem. And it is an great look! Does not compete with our large wood vanity at all. Now, to the install. Once you get the hang of it, it is very easy. Yes, there will be small sections of broken mounting edges. You don't need the complete edge! Partial edges work great, so don't freak out or throw out these pieces. They will work fine. Material is very easy to cut. With a jig saw you can make really accurate cuts. I did not even need quarter round. The install was so easy to be accurate with that the base board covered the cuts easily. I debated about a vapor barrier for some time. Our crawl space is dry, so it was not necessary, but in the end I used a 3 mil plastic. It only took a bit longer and I feel better about the install. We love this floor. I can't say enough about how good it feels on bare feet! However, there is a but. There's always a 'but' you know. This floor is soft. You drop something big or sharp on it, you will dent or cut it. I have! But I simply touched up the cut place with a stain pen and you couldn't find it if you tried. So fear not. This is a great looking floor that is highly functional. And, it is not hard to clean, and hides dirt well.

Absolutely beautiful floor. The color is so rich! Blends extremely well with our hardwood floors. The feel is so soft! Installed very easily with hardly any chipped edges in our kitchen. Cuts easily for corners. Fantastic deal for the money. However, I would not say its' durability is what it needs to be for a kitchen that gets so much use and abuse. A light duty kitchen would be fine. We dropped the edge of our old countertop on it and it popped out a chunk of the cork - just obliterated all the cork in that little 3/4 inch hole. Understandably the old laminate countertop is a bit heavy but it hit on kind of a side not a pointed edge - like one would drop a pot or something. It was from about two feet up so the force wasn't all that great. Oh well. But I think we are going to be able to repair it - just rout out the ugly spot and fill in with a bit cut from another board.

Overall the cork planking looks good and works well in a closet. Personally I would not install in a large area unless a den or playroom as it is quite different in appearance than traditional wood plank flooring. HD was the only place I could locate planks (5.5" x 36"). All others offered sheet goods, which do not look as nice as planks. Unfortunately, some of the boxes had been handled roughly and some of the locking tabs were damaged (corners and ends). I had to work around where I used these planks and hope there are no issues later on. Overall, I like the cork planking for our Master Closet installation. It has a soft feel, is rather quiet when walking the area and gives off a different odor to the closet, not Cedar, but different in a good way. Obviously I have not yet trimmed out edges but picture is representative of installation.

Background: I had this flooring professionally installed by Home Depot in three locations (hallway, dining room, and basement). Appearance: The basement has a good appearance. In the dining room, the appearance is not good as the product looks cheap compared to the oak flooring it's budded up against. In the hallway, it looks good but would not apply again as it neighbors bathroom (explained below). Ease of Installation: N/A as HD did the install. Quality: I have not been impressed with the quality of the product. It is soft and warm; however, in my experience, the product cannot withstand any amount of water without bubbling (pictures attached). The product is also beginning to separate at the joints along one of the walls. The finish on the product scratches pretty easily. Value: I am not impressed with the value of this product in my applications and would not recommend this product based on my experience.

Product was great and looks great in bathroom. It was also very easy to install. I am very please with the product.

Having never installed a floor before, I found this product very easy to work with. Snaps together easily. Cuts like a breeze. Completed the job in two sessions. Finished floor looks great. The boxes do little to protect the product during shipment. Almost every box had some planks with broken edges. I used them anyway, because the damage was not on the finished surface, just the click edge. I tried to make sure those pieces were in low-traffic locations. So very little waste overall. I estimated that I'd have 4 extra planks when I placed my order. I had 4 extra planks when I finished the job.

I installed this floor a year and a half ago. It still looks great ( I have a dog who would rather run than walk, including in this space). I clean it with a combo of vacuum and damp mop. One concern I had was the low relative humidity here (<20%), but I haven't had any problems with the product shrinking or delaminating. I made my own trim/transition pieces from stock oak quarter round, etc., which I stained using a dark walnut water based stain overlaid with a light gray oil based stain. The effect is quite good and way more cost effective. Would definitely recommend this product, with no reservations.

This flooring was pretty easy to install. It actually cuts much easier than laminate. The boards snapped together fairly easily once we got the hang of it. The only beef I have is that there were a lot of damaged boards in the box. We probably have a whole box worth once we collected them all. It is easy to damage the edges when working with them. However, I absolutely love the finished floor! We have it in our kitchen and had appliances delivered after it was installed and had no problems with the floor. It has a warm feel to it and makes the room quieter. We are actually going to put it in another room in the house in lieu of carpet because I like it so much.

Looks beautiful in my small kitchen remodel. I'm in the kitchen a lot and I need something underfoot that has some "give" to help my feet and back. This flooring is delivering - it's much more comfortable than my last kitchen which was tile. I went with Millstead's (Tarkett, right?) cork because it is supposed to off-gas less nasty stuff too. Some movers did already abrade it a bit when they moved the fridge in for me and I am disappointed with that. I need to find out if I need to seal it back up but it's not anything visually obvious - In fact, because of all the natural variation in the cork, and additionally the way this "cobblestone" style is designed, not much is going to show on it. I really love the look. It also seems true to style and era for this smaller 1940's kitchen. I like the Retro.