We were satisfied with the swamp cooler,it cool just right,we w ill buy another when we need to,thank you
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Verified Purchase
Apr 10, 2024
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Verified Purchase
Apr 10, 2024
Works very well. Dents on top and bottom of unit. And I had it delivered to the store, instead of home to prevent this. The manufaturer simply doesn’t provide enough padding for the unit for shipping. Quality control is somewhat sloppy, (paint runs all over unit). But the unit itself works great, does just what it is intended to do.
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Verified Purchase
1 found this review helpful
Sep 6, 2023
by
Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 25, 2023
Hessaire evaporative cooler
This cooler is a piece of junk. We have not had it for six months yet and have had to replace the pump already and now the motor is going out! I do not recommend it! A waste of money!
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Response from THD-CSOOct 11, 2023
unhappy, we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at (256) 734-3003, so we can have you enjoying your purchase!
Recommended
1 found this review helpful
Aug 23, 2023
It was terrible, made my house even hotter
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Response from THD-CSOOct 11, 2023
LARRY, we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at (256) 734-3003, so we can have you enjoying your purchase!
Verified Purchase
Aug 23, 2023
The unit had a broken float in it and did not cool.
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Response from THD-CSOOct 11, 2023
Hi Adamo, we are very sorry to hear of your disappointment. We are committed to providing the highest level of product quality and client satisfaction. We would love the opportunity to turn things around and encourage you to reach out to us at 1-888-434-8759, so we can have the opportunity to assist you further.
Verified Purchase
Aug 23, 2023
No, I’m sorry to say! When we opened the box and the air conditioner, all the insides and screws were all in pieces rattling around inside. We took the unit back for a refund.
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Response from THD-CSOOct 11, 2023
Thank you ALFREDO, we appreciate you taking the time to share. We're sorry to hear that you're not satisfied with your purchase. We want to ensure the best possible experience with your purchase, and we would love for you to reach out to us directly so that we can have the opportunity to assist you further. Please, contact us at (256) 734-3003.
Verified Purchase
Aug 23, 2023
The 700 sq ft area prob has 8ft ceilings. I was looking for something for my shop. I needed more capacity.
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Response from THD-CSOOct 11, 2023
Hi CHARLES, we're sorry to hear that you're dissatisfied with your purchase. We appreciate you taking the time to share and we value your feedback!
Verified Purchase
Aug 19, 2023
very cheap
I've had this two days and it's very poorly made. no water access for float valve. weak H2O pump. lots of sharp edges. Filter panels were too tight. Air levers are cheap plastic come apart easily. Water distribution ports different sizes for poor water distribution. not at all worth the money
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Aug 11, 2023
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Verified Purchase
Aug 11, 2023
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Verified Purchase
Aug 9, 2023
works good need better water pads
by
Verified Purchase
Aug 9, 2023
This cooler is the worst piece of equipment I have ever purchased.
Thank you for taking it back.
by
Verified Purchase
Aug 9, 2023
It does the job, but the metal air vent fins are all cracked new out of box, there is not much difference between high and low. Also, you have to adjust each blade vent one at a time. But it absolutely does cool my 700sq ft insulated work shed. Overall, for the price, I am happy with it.
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Verified Purchase
Aug 9, 2023
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Verified Purchase
Aug 3, 2023
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Verified Purchase
Aug 2, 2023
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Verified Purchase
Aug 2, 2023
The wrong evaporative cooler was sent for the second time. The home Depot is120 miles away. So I've wasted nearly 500 miles in my pickup truck and still no cooler.
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Response from THD_CSOAug 15, 2023
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Hi DUANE, we are very sorry to hear of your disappointment. We are committed to providing the highest level of product quality and client satisfaction. We would love the opportunity to turn things around and encourage you to reach out to us at (256) 734-3003, so we can have the opportunity to assist you further.
Verified Purchase
Aug 2, 2023
Yes to me it's so much better then air conditioner. We feel very comfortable with the cooler.
by
Verified Purchase
Aug 2, 2023
Will not cool my living room let alone my house!!! I have to put a smaller fan in front of it to get the air into the room ?
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Response from THD_CSOAug 15, 2023
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,We are very sorry to hear of your disappointment. We are committed to providing the highest level of product quality and client satisfaction. We would love the opportunity to turn things around and encourage you to reach out to us at (256) 734-3003, so we can have the opportunity to assist you further.
Verified Purchase
Jul 27, 2023
by
Verified Purchase
Jul 26, 2023
by
Verified Purchase
Jul 26, 2023
by
Verified Purchase
Jul 21, 2023
It says it would cool 720 sp ft. It doesn’t.
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Response from THD_CSOAug 7, 2023
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,We are very sorry to hear of your disappointment. We are committed to providing the highest level of product quality and client satisfaction. We would love the opportunity to turn things around and encourage you to reach out to us at (256) 734-3003, so we can have the opportunity to assist you further.
Verified Purchase
Jul 20, 2023
badly put together cooler
I have had this brand of cooler and loved it for four years, but the one I enjoy is a different model. This one was put togather by people who dont
care, I got it with parts left out, and the ones i got are faulty and I have to buy new ones. Even the pads have to be replaced before I can use it. I have to replace the grommet before I can use it also.
I recomend you buy a different one all together.
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Response from THD_CSOAug 7, 2023
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,zelzah, we're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at (256) 734-3003 so we can assist you further and have you enjoying your product!
Jul 19, 2023
The Swamp cooler doesn't not work as specified.
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Response from THD_CSOAug 7, 2023
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,We are very sorry to hear of your disappointment. We are committed to providing the highest level of product quality and client satisfaction. We would love the opportunity to turn things around and encourage you to reach out to us at (256) 734-3003, so we can have the opportunity to assist you further.
Verified Purchase
Jul 19, 2023
by
Verified Purchase
Jul 15, 2023
5 days in and pump failed
Assembly is terrible and crooked so good luck getting it to look nice in the window no matter how well the base is built. Feels like tin foil compared to older evaps. And today a week after purchasing my water pump is out. Never ran dry. Piece of junk.
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Response from THD-CSOJul 27, 2023
Thanks for sharing your experience, Colton. We're sorry to hear that you're dissatisfied with your purchase. Please feel free to reach out to us at (256) 734-3003 should you need any assistance!