After watching a handyman install a toilet downstairs, I decided to replace the upstairs toilet m...
After watching a handyman install a toilet downstairs, I decided to replace the upstairs toilet myself. Although I was much slower than my handyman, the installation went well with no surprises. Toilet so far is working well.
by
Verified Purchase
Recommended
May 8, 2018
Recommended for smaller bathrooms.
Recommended for smaller bathrooms.
by
Verified Purchase
Recommended
Apr 24, 2018
Nice quiet flush, quiet fill, with zero issues eliminating larger amounts of waste. If this is a ...
Nice quiet flush, quiet fill, with zero issues eliminating larger amounts of waste. If this is a style you like, it's a winner if you don't balk at the $$$.
by
Verified Purchase
Recommended
Sep 5, 2024
Did not like they changed the bottom of the bowl design
by
Response from Kohler Product ExpertSep 5, 2024
Hello DONNA, this is Lisa with Kohler Co. I am sorry to read that you were not satisfied with your Wellworth toilet bowl. As the manufacturer, we want to ensure that we can provide a product to you that exceeds your expectations. I apologize this has not happened. We would like to look into this further with you and learn more about your experience. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
Verified Purchase
Nov 2, 2023
For the second time, the bowl was delivered broken. Customer service helped me return the tank and the bowl, and she helped me find another Kohler toilet in the store. Shipping: mixed results. Customer service: five stars!
by
Response from Kohler Product ExpertNov 3, 2023
NATHAN, my name is Jessica with Kohler Customer Service. I am sorry to hear your Wellworth bowl arrived damaged. We take pride in our designs and are disappointed that your experience has been less than exceptional. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
Verified Purchase
Aug 17, 2023
Fits older tanks k-4620
by
Verified Purchase
May 4, 2023
by
Verified Purchase
May 3, 2023
by
Verified Purchase
Apr 20, 2023
The toilet bowl was defective and I returned it....
The toilet bowl was defective and I returned it.
by
Response from Kohler Product ExpertApr 20, 2023
Hello Jones, my name is Kassi with Kohler Co. I am sorry to hear of your experience with the Wellworth toilet. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We regret not having the opportunity to work with you to correct this. If we may improve your experience in any way or you have any questions, please contact our Customer Service team at 800-456-4537 M-F from 8AM-5PM CST. We’re here to help! – Kassi D., Kohler Customer Service
Verified Purchase
Apr 13, 2023
Great
Good quality and price.
by
Verified Purchase
Recommended
Feb 9, 2023
Retired plumber in Florida! No pager No worries
We purchased this toilet for our Airbnb. Needed and wanted a fixture that can stand the real test if daily usage from a wide variety of guests. Dependable and stylish in every way. Thanks
by
Verified Purchase
Recommended
Customer review from kohler.com
Sep 12, 2022
Full of, uh, poop
Solid waste does NOT flush in this toilet, but sticks to the sides of the bowl. All the flush does is to make it stick in more places. This does not seem to be the fault of the flushing mechanism, which is, at best, weak; it is because of poor quality control on the manufacturing of the bowl, which has a mildly sandpaper-like texture.
Unless you enjoy cleaning your toilet bowl, DON'T BUY THIS.
by
Response from Kohler Product ExpertSep 12, 2022
Hello, my name is Kassi with Kohler Co. I am sorry for the issues you encountered with your K-Wellworth toilet. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Kassi D., Kohler Customer Service
Apr 2, 2022
I ordered this toilet bowl to replace a broken one...
I ordered this toilet bowl to replace a broken one that I had ordered from Kohler. Exact same model number. The color white was a different shade and did not match the toilet tank.
by
Response from Kohler Product ExpertApr 5, 2022
Hi JayJ, this is Sarah with Kohler Co. I am sorry to hear your white Wellworth toilet bowl did not match your existing toilet. To ensure your existing toilet was in the color white, please locate the serial number inside the tank: https://support.kohler.com/hc/en-us/articles/360002399293-Identifying-Your-Toilet-Model. You can reach us directly by emailing KohlerCustServ@kohler.com with your serial number. We are here to help! -Sarah S. Kohler Customer Service.
Verified Purchase
Sep 21, 2021
by
Jan 9, 2021
Arrived on time, was the correct item and was easily...
Arrived on time, was the correct item and was easily installed. Really appreciate the efficient delivery!
by
Verified Purchase
Dec 6, 2020
Love
[This review was collected as part of a promotion.] I really love the toilets, the only I would do different is get the taller one.
by
Verified Purchase
Customer review from kohler.com
Jul 25, 2020
It crack crack..................
It crack crack...............
by
Response from Kohler Product ExpertJul 29, 2020
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm very sorry to hear your Wellworth round toilet bowl has cracked. This is nothing you should expect during normal use. We would like to connect with you directly to learn more about your experience so that we can best assist you with your warranty. Please email us at KohlerCustServ@kohler.com. Thank you! -Sarah S. Kohler Customer Service
Verified Purchase
May 12, 2020
The picture of this toilet on the web does not...
The picture of this toilet on the web does not reflect the actual toilet. The bowl is massive and swells way out where it meets the floor. I returned it.
by
Response from Kohler Product ExpertMay 12, 2020
Heathen, my name is Jessica with Kohler Customer Service. I am sorry to hear you were not satisfied with your Wellworth bowl. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. If you have any questions or need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We're happy to help! - Jessica P. Kohler Customer Service.
Verified Purchase
1 found this review helpful
Apr 21, 2020
Excellent product. The dual flush is very effective and worthwhile.
Excellent product. The dual flush is very effective and worthwhile.
by
Verified Purchase
Recommended
Apr 7, 2020
It's a fine toilet bowl ... but be very careful u match it to the right tank. Three or four bolt ...
It's a fine toilet bowl ... but be very careful u match it to the right tank. Three or four bolt holes???
by
Verified Purchase
Recommended
Mar 25, 2020
Cheap and no info on box
fatter rim extends past normal seat, looks cheap, water is lower then normal, you end up smelling a load of poo rather then being submersed into water. The flush mechanism is rather cheap and takes 1.5 minutes to refill if you hold down handle for full flush, otherwise barely flushes
by
Response from Customer Service Mar 25, 2020
Hi Gio1967, this is Sarah with Kohler Co. I'm sorry to hear you aren't completely satisfied with your Wellworth toilet. To be sure your toilet bowl is at the appropriate water level, please measure from the rim of the bowl (no seat) to the water. This should be 5-1/4". The water surface area should measure 10-1/2" x 7-3/4". If your water level is lower than this, we suggest checking the rim feed tube inside the tank. This tube should be connected at both ends; connecting the fill valve to the flush valve. If either end is disconnected, it can be pushed back into place. In regards to the fill times, this can vary. To improve your fill time, we suggest flushing out the fill valve and turning up your supply stop. Here is a link showing how the fill valve can be flushed out: https://bit.ly/2Jd0PCF. We would like to connect with you to follow-up and ensure this gets resolved. Please email us at KohlerCustServ@kohler.com. We look forward to helping you soon! -Sarah S. Kohler Customer Service
Customer review from kohler.com
Jan 14, 2020
It was good....
It was good.
by
Verified Purchase
Oct 2, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Sep 25, 2019
Lower profile than expected, but beautiful, quiet toilet....
Lower profile than expected, but beautiful, quiet toilet.
by
Verified Purchase
Sep 18, 2019
Very pleased with this toilet. Looks good, and flushes very well with little water usage.
Very pleased with this toilet. Looks good, and flushes very well with little water usage.
by
Verified Purchase
Recommended
Sep 11, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Sep 4, 2019
1 Star Review
Rating provided by a verified purchaser
by
Response from Kohler Product ExpertSep 4, 2019
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to read you aren't completely satisfied with your Wellworth round toilet bowl. We put a lot of thought into our products, so it is unfortunate that we did not meet your expectations. We would like to connect with you to learn more about your experience and find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Thank you. –Sarah S. KOHLER Customer Service
Verified Purchase
Sep 3, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 28, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 28, 2019
Worked out great, very happy with Kohler's products....
Worked out great, very happy with Kohler's products.