Hello Lmar and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen 87162SRS Boman Single Handle Pull-Down Sprayer Kitchen Faucet with Reflex and PowerBoost in Spot Resist Stainless did not meet your expectations. A drip after use is normal characteristic of any faucet with a high-arc spout. After the handle is shut off, the residual water past the arc of the spout will slowly drip out. As long as the drip stops, it is considered normal operation. It is also normal for soap to bead at the end of the dispenser discharge tube, you may be able to fix the issue by diluting the soap or using a different soap that is not as thick. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.