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Customer Reviews for MOEN Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel

Internet #319812575

Model #220C2EPSRN

Store SKU #1007526233

  • Spot resist brushed nickel finish compliments a modern bathroom
  • Duel shower heads and the Infiniti dial provide unlimited options
  • Wall mounted, easy install with your existing shower arm

Customer Reviews

  • 4.4
    out of 234 reviews
  • 65% recommend this product
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Showing 1-30 of 234 reviews
lack of water pressure.
Purchase this Moe unit a few weeks ago and was looking forward to enjoy this in my remodeled shower. Highly disappointed with the performance of this as the shower head and handheld pressure was weak. I plan on returning this and hopefully find something much better.
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Response from Moen Plus SupportJun 13, 2024
Thank you so much RonJ for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Verso 8-Spray 7 in .Dual Wall Mount Fixed and Handheld Shower Head allows 1.75 GPM at 60 PSI. You can try changing the spray patterns to allow you to get the pressure of you preference. If you are getting a lesser-than-expected water flow, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time). Moen
    1 found this review helpful
    Water pressure is not that great. My old shower head had better water pressure but I do love the misting function on this one and the handheld is very easy to use and stays on the magnet very tightly when not in use.
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    Response from Moen Plus SupportJun 6, 2024
    Hello Ss and thank you for your feedback on the Home Depot website. We do appreciate your business and we regret our Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Chrome did not meet your complete expectations. The rainshower handheld showerhead combo is a Water Sense product with a maximum flow rate of 1.75 gallons per minute at 80 PSI. If you should occur any problems with your Moen Verso, you can contact Moen directly under the product’s Lifetime Limited warranty. We would be happy to help you and show you we stand by our products. Please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
    • Verified Purchase
    1 found this review helpful
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    • Verified Purchase
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    • Verified Purchase
    The water flow is fine if you choose the 2.5 option. The spray options on both are nice and easily adjustable. Mounting wasn’t an issue (disassembled and attached to shower arm first, then attached head, etc.). This worked for me (short arm) but it will extend out/down several inches so you may lose overall shower length or lose height (measure).
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    • Verified Purchase
    Easy to install. The water pressure this shower head provides is off the charts. The settings it provides are more than what I need. Overall worth the price.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    This is a well made product that is flexible and works great in the shower. Multiple settings and modes allow you to enjoy your shower. It is designed and built really well.
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    • Verified Purchase
    Easy to install. Very functional & easy to use in shower. The magnetic feature on the hand held shower head is a real plus. Very happy with purchase.
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    • Verified Purchase
    Mostly plastic. The hand held shower piece leaked when installing and went to tighten it with a wrench and the plastic inside piece broke. The company would not replace so I learned not to buy cheap plastic and ordered another shower head in all metal.
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    Response from Moen Plus SupportMay 11, 2024
    Hello CATHY and thank you for the feedback you posted on The Home Depot website for the Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Chrome. What you described is not consistent with the quality we strive to provide. We would be glad to help you and show you we stand by our products. Please get in touch with us at the 800 number below. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
    • Verified Purchase
    Installed easily and has nice spray patterns. The magnet holding the hand held shower is conveniently placed and hold well
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    • Verified Purchase
    Good product! Easy to install..gives you a variety of settings for a complete rinse...
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    • Verified Purchase
    Best shower head I’ve ever used. The fine mist setting is wonderful and there are a full range of other settings too. Installation was fast and easy. Built quality is good. We like this shower head so much we purchased another for our other bathroom.
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    • Verified Purchase
    Best shower head you can buy, Only wish I had bought sooner. I really love the way it sends a soothing ,adjustable spray of water. Far superior to my old fixed Moen shower head
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    • Verified Purchase
    1 found this review helpful
    Not for Small Showers
    It is too big for a small shower, and it really doesn't work in our 36x36 neo-angle. We like the the handheld portion of this product, and don't use the big head. The purported "pause/trickle" function on the hand-held portion does not work. All the way up is a very fine mist, all the way down are forceful streams of water. There is no pause and no trickle. We took to leaving the hand-held on the fine mist setting when we are done showering. We have to move the hand-held to a part of the shower where we don't get hit w/ a freezing cold spray when we turn on the water. We heat that water up first. We are considering putting in regular spouts to preheat the water like you would in a bathtub.We have two bathrooms, no tubs, just showers.
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    Response from DigitalMay 3, 2024
    Hello Linn and thank you for the feedback you posted on the Moen.com website. We are sorry to hear that you are not satisfied with the new Moen Verso Combination Shower With Infiniti Dial In Spot Resist Brushed Nickel. The Moen Verso Combination Shower With Infiniti Dial In Spot Resist Brushed Nickel is designed to deliver 1.75 GPM max at 80 PSI and extends 8” from the wall. Product specification sheets for our products that show the critical measurements of the product after installation are available for review prior to making a purchase decision. We are sorry that the Moen Verso Combination Shower With Infiniti Dial In Spot Resist Brushed Nickel is not working well for your installation. Pre-purchase assistance is available by calling our Helpline.
      You get what you pay for- plastic
      Bad choice on my part to begin with and when installing, the hand held hose leaked. I tried to tighten the connection only to break off the plastic pieces inside. Lesson learned and ordering another shower head with metal parts only.
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      Response from Moen Plus SupportMay 3, 2024
      Hello Cathy and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with your Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel. The Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel is manufactured with both metallic and non-metallic components. As the original purchaser of the Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel, you can contact Moen directly under the product’s lifetime limited warranty. Our product specialists would be happy to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
        1 found this review helpful
        I replaced another brand head and this is by far a superior head.
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        • Verified Purchase
        The features are top notch.
        I love the slide controls and adjustable head. I now have thos on both baths.
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          • Recommended
          Absolutely the best shower head I’ve purchased.
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          • Verified Purchase
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          • Verified Purchase
          Great product
          Easy to install easy to use. Great smooth finish and great use of multi functionality
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            • Recommended
            Looks great in our newly renovated shower. Great pressure. Easy to use!
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            • Verified Purchase
            I got bad water pressure in house and this just didn't work for me.
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            Response from Moen Plus SupportMar 28, 2024
            Hello Don and thank you for the feedback you posted on The Home Depot website regarding the Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel. We appreciate your business and regret this product did not meet your expectations. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
            • Verified Purchase
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            • Verified Purchase
            Beautiful upgrade to our shower*
            My wife purchased this product and I installed it today (3/23/24). It’s a beautiful shower with good functionality. Installation was quick and easy. HOWEVER, I have one tip. The rain shower head comes with a thin, flat washer. When I attached it to the shower arm it leaked. I took it apart and found the washer inside the shower arm. The old shower head had a thick, beveled washer. I put the beveled washer in the new shower head, reinstalled it, and no more leaks.
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              • Recommended
              1 found this review helpful
              I am a 72 female and installed this in about 10 minutes. Part of the time was finding a pipe wrench to get the old one off! So far, so good. No leaks. Love the ease of the hand held and being able to change the flow on both.
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              • Verified Purchase
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              • Verified Purchase
              Looks nice and works great!
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              • Verified Purchase
              Will probably return this product due to constant leakage from the back of main shower head. Maybe washer issue, but unable to verify at this time.
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              Response from Moen Plus SupportMar 16, 2024
              Thank you Dale so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Verso 8-Spray Dual Wall Mount Fixed and Handheld Shower Head 1.75 GPM in Spot Resist Brushed Nickel includes 3 washers (1 pre-installed). Instead of returning the product, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time). Moen
              • Verified Purchase
              Showing 1-30 of 234 reviews

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