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Customer Reviews for PF WaterWorks 1.5 in. or 1.25 in. DrainEASY Universal Clog Preventing Tub Stopper/Strainer with 3/8 in. & 5/16 in. Fittings, Chrome

Internet #203462094

Model #PF0910

Store SKU #551157

  • Works as a hair strainer/snare and as a drain stopper
  • Collects hair at the gate and prevents clogging
  • Comes with a 5/16 in. or 3/8 in. thread for drain shoe

Customer Reviews

  • 2.9
    out of 237 reviews
  • 52% recommend this product
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Showing 1-30 of 237 reviews
i plan on teturning it. mYne it was...
i plan on teturning it. mYne it was defective.
by
Response from PF WaterWorksMay 29, 2023
Hello Please contact us at sales@pfwaterworkls.com we can better understand the issue you faced and help address it appropriately. Thanks. pfwaterworks
  • Verified Purchase
Pass on this...
Didnt fit my bath tub drain, expensive and returning
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Response from PF WaterWorksApr 22, 2023
Hello Customer - sorry to see this - this stopper comes with standard 3/8" and 5/16" fitting so if your tube previously has a tub stopper - this should fit - unless the tap in the shoe is non-standard, in which case this also comes with an adapter to latch into the X of the drain shoe - if you contact us at sales@pfwaterworks.com we can offer suitable assistance including alternate solutions. Thanks. pfwaterworks
  • Verified Purchase
Not for people with long hair.
I live in a family of long haired people who shed like it's going out of style. This thing is fine when I shower, but if they shower once the dang thing just needs to be removed and all the hair manually extracted. It's a pain and I'm actually sad it took me this long to realize it.
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Response from PF WaterWorksApr 22, 2023
Hello Customer - this is a tub stopper with strainer and the capacity is limited so if there is a lot of hair - it will get clogged faster and can be removed to clean as stated int he instructions - the pain of removing the stopper to clean hopefully is better than dealing with clogged drain down the line - however if it doesn't work for you - please contact us at sales@pfwaterworks.com and we can suggest other options. Thanks. pfwaterworks
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    • Verified Purchase
    The unit will not stay in the opened position after...
    The unit will not stay in the opened position after only two weeks of use.
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    Response from PF WaterWorksMar 7, 2023
    Hello Customer, This shouldn't happen - Please contact us at sales@pfwaterworks.com and we can provide warranty support. Thanks. pfwaterworks
    • Verified Purchase
    It's a little cheap feeling but seems to do the...
    It's a little cheap feeling but seems to do the trick plugging the drain and blocking debris/hair. It'll be interesting to see how it holds up to hair and if it actually functions as intended, will try to update review if it fails early.
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    • Verified Purchase
    Don't waste your money and time!
    The cutting mechanism does not work. I installed this in a tub that is exclusively used by one toddler (with thin hair). Before every bath we twist and push the stopper down firmly - which is supposed to dice up the existing caught hair. Then at the end of the bath we open the drain. What we found 30 days later was a very slow drain and upon uninstalling (a cumbersome process in itself) we found a ton of uncut hair at the bottom. The black seal also droops down, impeding flow. Terrible product.
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    Response from PF WaterWorksMar 7, 2023
    Hello Customer, this product is designed to be a hair strainer so if the strainer basket fills with hair, it will slow down the flow - and needs to eb removed and hair cleared. pfwaterworks
      I figured I would try it since I constantly have...
      I figured I would try it since I constantly have to clean out the drain of my wife’s hair. Install was just as easy as any other drain stopper, but I’ve taken it out to replace it with a normal one because the water drains out very slowly with the thing. There is a little bit of hair in it, but it shouldn’t be nearly enough to make it drain as slowly as it is.
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      Response from PF WaterWorksFeb 6, 2023
      Hello Customer - This is a simple hair catcher stopper so if there is enough hair to clog it, all you have to do is to remove and clear the hair - the design itself is to catch hair. however if that is a bother, we do have alternative stopper options - with or without hair catcher - Kindly contact us at sales@pfwaterworks.com and we can assist with alternative solutions. Thanks. pfwaterworks
      • Verified Purchase
      Returning. Does not fit our drain. Rating based on information...
      Returning. Does not fit our drain. Rating based on information on package and inadequacy of "clip" option for securing in place in our drain. The screw options for securing are probably fine in drains where the stopper depth fits and one of the screws is usable.
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      Response from PF WaterWorksFeb 6, 2023
      Hello Customer, It appears that your drain doesn't have the standard 3/8" or 5/16" tap - Kindly contact us at sales@pfwaterworks.com and we can assist with alternative solutions. Thanks. pfwaterworks
      • Verified Purchase
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      • Verified Purchase
      Broke in 12 days
      I thought it was great at first and rated it 5 stars... but after just 12 days, it broke and it actually has a hard time chopping up the hair. The part that broke is the inside where the tabs are meant to hold it in the top position when you want the drain to be open.
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      Response from PF WaterWorksJan 1, 2023
      Hello Ram, Sorry to hear this - it is unusual for the stopper to break - but we stand behind our products and if you can kindly contact us at sales@pfwaterworks.com we will be able to send you a warranty replacement. Thanks. pfwaterworks
        Does Not Work on Non-Threaded Drains
        My bathtub drain did not have threads, so I tried to install this using the included adapter. It did not work. The adapter does not hold it in place and the strainer comes out every tie its pulled.
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        Response from PF WaterWorksJan 1, 2023
        Hello Customer - This is a standard Tub Stopper that is designed to fit in drains with threaded taps. There are very few options for non-threaded drains - and we do include an innvovative adapter it may not work in 100% of the cases. We do have a patented latest stopper that will work in non-threaded drains. Please contact us at sales@pfwaterworks.com and we can provide you details. You can also find it on HomeDepot.com and search for SKU 1006373525. Hope this helps. pfwaterworks
        • Verified Purchase
        Did not work at all. Actually made the clogging problem...
        Did not work at all. Actually made the clogging problem worse. It installed correctly into the drain, but when I went to push it up and down and turn it to break up the hair it would not plunge far enough down to actually cut the hair. Also, the area (slots) for the water to pass through did not allow enough flow after any hair caught in the trap. I used it for about three to four showers then through it away. Even after plunging and twisting over and over to break up the hair (which was not much in it), it drained so slowly that I had one to two inches of water standing in the tub. I was hurrying to get ready for work so I didn't have time to try and fix it. I finished getting ready and looked again before I left for work and there was still around an inch of water standing in the tub. When I got home that afternnon,it had fully drained, but there was a layer of soap and shampoo residue in the tub from it draining so slowly. I had already thrown away the packaging for both drain stoppers, so I did not attempt to return them. Instead I just threw them in the trash and purchased new regular tub stops.
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        Response from PF WaterWorksDec 9, 2022
        Hello Customer, Appreciate your inputs - this product by design is a strainer and just like any strainer if there is hair/debris build-up, the flow will be impacted - and all you have to do is to remove the stopper, clean the strainer and put it back. Obviously, this may not be the solution for you - if you had contacted us when you first faced the issue, we would have offered you alternative solutions - we offer many styles of stopper and hair catchers. In the future if you have any issue with our products, kindly contact us at sales@pfwaterworks.com and we will help address your concern promptly. Thanks. pfwaterworks
        • Verified Purchase
        Large profits I am really disgusted with profits. Outrageous. Profits....
        Large profits I am really disgusted with profits. Outrageous. Profits. Discussed it with reviews. Just disgusted with the prices that's happening sad. Sad disgusted.
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        Response from PF WaterWorksDec 9, 2022
        Hello Customer - We appreciate your statement and concern but this is not the best forum for such statements as all it does is impacts the product positioning negatively and impacts other customer's purchase decision who do not actually read the review and figure out that the review is actually not relevant or related tot he product itself. All you have accomplished through this review is negatively impacted a small US business for no fault of ours. Hopefully this will get to you and you will choose to delete this review. Thanks. pfwaterworks
        • Verified Purchase
        Awesome but takes longer for water to go down...
        Awesome but takes longer for water to go down
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        Response from PF WaterWorksDec 8, 2022
        Hello Customer - Since this is a hair strainer stopper, if there is hair caught in the strainer, it may slowdown the water flow through it - but you can easily remove and clean it - this is a simple and reasonable trade off to have peace of mind of not having to deal with clogs down the line. Thanks. pfwaterworks
        • Verified Purchase
        For the average person it ithe directions are not understandable....
        For the average person it ithe directions are not understandable. I'm not sure it works yet.
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        • Verified Purchase
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        • Verified Purchase
        drain
        Product was fine but it was installed and returned. Thete was rust on the screws.
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        Response from PF WaterWorksNov 26, 2022
        Hello Customer - this is very unusual as the stopper push mechanism and the fittings are made from brass - which doesn't rust - it is easiest to contact us at sales@pfwaterworks.com in such situations - we are very responsive and can provide assistance to ensure that the product installs and functions as designed or offer you suitable alternative solutions. Thanks. pfwaterworks
        • Verified Purchase
        Could not figure out how to close it.... just push...
        Could not figure out how to close it.... just push really hard. You may think you are going to break it, but, Ladies, it take take firm shove. Also, you will want to take it out and clean it daily if you have several people going through the shower. Worth every penny though. I wish the top and base were metal instead of plastic, but no complaints. It works great
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        • Verified Purchase
        Returned it since none of the three screws fit my...
        Returned it since none of the three screws fit my drain hole.
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        Response from PF WaterWorksSep 29, 2022
        Hello Customer, Most standard tub drains have a 3/8" or 5/16" tap and this stopper should fit. Maybe you were installing it in a drain that didn't have a stopper previously but instead had a grid. We do have a solution or such situations. Please contact us at sales@pfwaterworks.com and we can send you a different adapter fitting. Thanks. pfwaterworks
        • Verified Purchase
        had to return it--the screw was too short to fit...
        had to return it--the screw was too short to fit with our drain
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        Response from PF WaterWorksSep 21, 2022
        Hello Customer, you can always contact us at sales@pfwaterworks.com and any such issues before returning - we can better understand the issue you re facing and provide appropriate solution including replacement parts. Thanks. pfwaterworks
        • Verified Purchase
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        • Verified Purchase
        Not what I was looking for. Easy return...
        Not what I was looking for. Easy return
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        Response from PF WaterWorksSep 11, 2022
        Hello Customer, Sorry to hear this - not exactly sure of the issue. Please contact us at sales@pfwaterworks.com so we can better understand the issue and offer assistance. Thanks. pfwaterworks
        • Verified Purchase
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        • Verified Purchase
        This is a joke. It's a drain that doesn't drain.
        This device was used during a shower in a bathtub. Easy to install. Does it catch hair? Yes. And you can manually remove the hair every time the hair clogs up the device. Or, suppossedly, you can pump it to chop the hair into pieces; this allows water to freely flow down the drain. I have a low haircut so water should feely drain, except it didn't. The water rose above my ankles. I pumped the pump for added measure and the water level remained the same. Removed this after two days.
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        Response from PF WaterWorksAug 27, 2022
        Hello Customer, This is a simple strainer/stopper designed to not allow hair to go down the drain (which ultimately can cause clog down he drain). If the volume of hair going into the strainer is larger then the design can handle then obviously it will clog and will need to be removed and cleaned as advised in the instructions. It is also important to ensure that the stopper is in fully open position for it to drain - sometimes, it may appear that the stopper is open but it is only partially open and could therefore slow down the water flow. Lastly, if the catching of hair in the stopper/strainer is a bother for you, you can use a traditional stopper and let the hair flow down the drain (of course with the risk of getting a clog down the line). Please contact us at sales@pfwaterworks.com and we can offer guidance. We have several different stoppers/strainer options that fit different needs. Thanks. pfwaterworks
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          • Verified Purchase
          Broke on first use
          I installed it and it seemed like a good idea...when you pull up it supposes to spring apart and stay apart until you push down...however...it does not stay open and I'm unable to drain my tub unless I take it out.
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          Response from PF WaterWorksJul 25, 2022
          Hello Chris, Sorry to hear this - we stand behind our products - kindly contact us at sales@pfwaterworks.com and we can help you with warranty replacement. Thanks. pfwaterworks
            Install was easy! It clogged immediately!!! One use and...
            Install was easy! It clogged immediately!!! One use and I returned it!
            by
            Response from PF WaterWorksJul 11, 2022
            Dear Customer, Sorry to hear about the issue you faced. Please contact us at sales@pfwaterworks.com and we will so our best to address your concerns including offering alternative options. This product is a strainer stopper and if the amount of hair in the strainer is more than its capacity, it can reduce the flow. The purpose is to remove the stopper and remove the hair. This may be inconvenient but the benefit is that the hair would not go down and potentially cause a clog down the line. Please do reach out to us and we can offer you alternate options as this product may not be suitable for your situation. Thanks. pfwaterworks
            • Verified Purchase
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            • Verified Purchase
            One shower and clogged the tub....
            One shower and clogged the tub.
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            Response from PF WaterWorksJul 4, 2022
            Hello Customer, This is a Hair Strainer Stopper and the purpose of this product is to catch hair and prevent them from going into the drain to mitigate the risk of clogs down the line. If the volume of hair is more than the capacity of the product, it will clog, however as described int he instructions, it is easy to remove and clear the hair - and reinstall the stopper. If you do not wish to Cath the hair and let them flow down the line, this may not be the best product to meet your needs. We have several other stopper options, kindly contact us at sales@pfwaterworks.com and we can help you with the right one to meet your needs. Thanks. pfwaterworks
            • Verified Purchase
            Showing 1-30 of 237 reviews

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