Product good packaging broke a few of the leaves and...
Product good packaging broke a few of the leaves and could’ve been better.
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Response from Pure Beauty FarmsNov 11, 2020
Good Morning Jeffrey, Thank you for your recent order with us and we sincerely apologize for the inconvenience. It is important to us to make right by our customers. Please contact us at info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns. Our Best Regards, Pure Beauty Farms
Verified Purchase
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Pure Beauty FarmsOct 26, 2020
Good Morning, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Pure Beauty FarmsOct 26, 2020
Good Morning, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Oct 6, 2020
plant is dying.
11 days after, the leaves are turning brown. Help !
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Response from Pure Beauty FarmsOct 6, 2020
Good Morning Celso, Thank you for your recent order with us and we sincerely apologize for the inconvenience. It is important to us to make right by our customers. Please contact us at info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns. Our Best Regards, Pure Beauty Farms
Sep 24, 2020
The plant arrived with brownish/green leaves and a brown pineapple. I ordered this plant because ...
The plant arrived with brownish/green leaves and a brown pineapple. I ordered this plant because of the photo of the red pineapple. I am very unhappy with it because it looks like it's not going to turn red. I feel that I did not receive what I ordered.
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Response from Pure Beauty FarmsSep 24, 2020
Good Afternoon Robin, Thank you for your recent order with us and we sincerely apologize for the inconvenience. It is important to us to make right by our customers. Please contact us at info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns. Our Best Regards, Pure Beauty Farms
Sep 18, 2020
Not worth the price. Bent leaves, not that healthy.
Not worth the price. Bent leaves, not that healthy.
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Response from Pure Beauty FarmsSep 18, 2020
Good Afternoon Mel, Thank you for your recent order with us and we sincerely apologize for the inconvenience. It is important to us to make right by our customers. Please contact us at info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns. Our Best Regards, Pure Beauty Farms
1 found this review helpful
Sep 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Pure Beauty FarmsSep 9, 2020
Good Afternoon, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Sep 8, 2020
Great little plant and really adds to the room!...
Great little plant and really adds to the room!
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Response from Pure Beauty FarmsSep 8, 2020
Good Afternoon, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 27, 2020
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Verified Purchase
Aug 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Pure Beauty FarmsAug 26, 2020
Good Morning, Thank you for your recent order with us and we sincerely apologize for the inconvenience. It is important to us to make right by our customers. Please contact us at info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns. Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 26, 2020
The plants are beautiful, but they were advertised as the...
The plants are beautiful, but they were advertised as the red leaf variety, but were green.
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Response from Pure Beauty FarmsAug 26, 2020
Good Morning Eric, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 26, 2020
It’s adorable and easy to care for, shipment was quick and it arrived in perfect shape
It’s adorable and easy to care for, shipment was quick and it arrived in perfect shape
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Response from Pure Beauty FarmsAug 26, 2020
Good Morning Peaches, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Recommended
Aug 25, 2020
Plant was very yellow and distressed. Seems to be coming...
Plant was very yellow and distressed. Seems to be coming back with lots of TLC
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Response from Pure Beauty FarmsAug 26, 2020
Good Morning Tiesha, Thank you for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Pure Beauty FarmsAug 25, 2020
Good Afternoon, Thank you so much for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 18, 2020
This was a gift for my Daughter (she collects pineapple...
This was a gift for my Daughter (she collects pineapple everything).The plant arrived in great shape and looks beautiful. Full sun induces its red blush. We are very happy with this purchase.
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Response from Pure Beauty FarmsAug 19, 2020
Thank you.
Pure Beauty Farms.
Verified Purchase
Aug 18, 2020
Plant was exactly as described!...
Plant was exactly as described!
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Response from Pure Beauty FarmsAug 19, 2020
Thank you.
Pure Beauty Farms.
Verified Purchase
Aug 14, 2020
It made the wife happy. So I'm happy....
It made the wife happy. So I'm happy.
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Response from Pure Beauty FarmsAug 25, 2020
Good Afternoon Turtle4tu, Thank you so much for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties! Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 14, 2020
No pineapple was broken and plant looks dead...
No pineapple was broken and plant looks dead
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Response from Pure Beauty FarmsAug 25, 2020
Good Afternoon Teeteeg, Thank you for your recent order with us and we sincere apologize for the inconvenience. It is important to us to make right by our customers. Please contact us at info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns. Our Best Regards, Pure Beauty Farms
Verified Purchase
Aug 14, 2020
Pant had root rot, due to being highly root bounded....
Pant had root rot, due to being highly root bounded. Don’t think it will shoot new shoots at this point. Tried saving it but I’m not sure if it will
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Response from Pure Beauty FarmsAug 14, 2020
Good Afternoon Dwayne,
Thank you so much for your recent order with us and we sincere apologize for the inconvenience. It is important to us to make right by our customers. Please contact info@purebeautyfarms.com and we will be sure to correct this issue. Again, thank you and as always please feel free to contact us with any further questions or concerns.
Our Best Regards,
Pure Beauty Farms
Verified Purchase
Aug 14, 2020
Very confused
I am pretty confused about this plant. First and foremost, I knew when purchasing this plant that the "pineapple" would remain small and is not edible. However, I feel from photos posted and other customer reviews that the "pineapple" would eventually turn yellow and remain on the plant until the plant died. I've had mine since April 2020, and my "pineapple" has been a dark pink the whole time. Suddenly a couple weeks ago the stem and "pineapple" started to get squishy and were obviously dying. I also bought my m one of these at the same time, and today she j formed hers is doing the same thing. I joined a Facebook group for people who grow bromeliads and asked what I could do to save it. Many people informed me that this is normal for this plant. The cycle is that it blooms, lives for a little while and then the whole thing dies, and will never bloom again. You have to cut the top off the "pineapple" and plant it to start the entire process over again. I still really enjoyed it while it was alive, but I'm disappointed that this was not clearly explained. I do take responsibility for not doing proper research. The plant came very well packaged and was healthy.
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Response from Pure Beauty FarmsAug 14, 2020
Good Afternoon Jen,
Thank you for your feedback and we sincerely apologize for the inconvenience. We can assure you we will get this resolved ASAP. Please contact us at info@purebeautyfarms.com and we will surely make this right. Again, thank you and we are so sorry for the mishap.
Our Best Regards,
Pure Beauty Farms
1 found this review helpful
Aug 14, 2020
Fun to give as a house warming gift!They (bought 2)...
Fun to give as a house warming gift!They (bought 2) came a little distressed and on their side, but hopefully with replanting and a little TLC, they will come through.
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Response from Pure Beauty FarmsAug 14, 2020
Good Afternoon Robin,
Thank you so much for your recent order with us and your positive feedback! You can imagine it is not a simple operation to ship live goods. We sincerely appreciate your comments as we strive to better ourselves daily. Again, thank you and as always please feel free to contact us with any further questions or concerns. Enjoy your beauties!
Our Best Regards,
Pure Beauty Farms
Verified Purchase
Aug 5, 2020
The plant was falling apart when it arrived....
The plant was falling apart when it arrived.
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Response from Pure Beauty FarmsAug 5, 2020
Please contact customer service at (305) 255-0422, and we will assist you with a replacement. Unfortunately, U.P.S. can be tough on our boxes. Thank you. - Pure Beauty Farms
Verified Purchase
Aug 4, 2020
Plant arrived healthy and well packaged. Showing good signs of...
Plant arrived healthy and well packaged. Showing good signs of growth
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Verified Purchase
Aug 4, 2020
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Verified Purchase
Jul 31, 2020
Healthy, beautiful plants!...
Healthy, beautiful plants!
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Response from Pure Beauty FarmsJul 31, 2020
Thank you! - Pure Beauty Farms
Verified Purchase
Jul 31, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Pure Beauty FarmsJul 31, 2020
Thank you! - Pure Beauty Farms
Verified Purchase
Jul 31, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Pure Beauty FarmsJul 31, 2020
Thank you! - Pure Beauty Farms
Verified Purchase
Jul 30, 2020
Came quickly and well packaged. Still looks beautiful from day...
Came quickly and well packaged. Still looks beautiful from day one.