Just what the doctor ordered! Fill up a large garden tub to the brim with piping hot water. Teenagers taking an hour long shower no problem.
Quality machine endless hot water
by
Response from RheemFeb 14, 2023
Hi,
Thank you for this 5-star review! We are glad that you are enjoying your new tankless water heater. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.
Derius
Verified Purchase
Recommended
Jan 2, 2020
Bought this unit to replace an older model Rheem tankless water heater that was over 15 years old...
Bought this unit to replace an older model Rheem tankless water heater that was over 15 years old. Paid $500 for a local plumber to install, and it came out great. If you don't want to install yourself, pay for a local plumber to do the install, because I looked nto the Home Depot professional install service that they offer, and they told me that they start at over $3000 even for just a simple swap out.
This water heater is great, I love how quiet it is, and it kicks on at a much lower water flow rate than our old one. Before, we had to wait for the toilet to stop running for the water pressure in the house to build back up before the water heater would sense enough pressure to kick on so we could wash our hands. Thankfully not the case anymore with this one. Now, even turning the sink on to just a trickle, the water heater will still kick on. This unit comes with everything you need, (valves, power cables, etc.) besides the concentric vent kit sold separately. This vent kit can get pricey if you need to run it all throughout your house. We only needed the smallest kit they sell, which is the 90 degree bend and the outside vent itself, so we paid $90 so not really a huge deal. Love endless hot water! I'm hoping this one will last as long as our old one!
by
Recommended
13 found this review helpful
Apr 9, 2019
Pretty straight forward install. The concentric vent was a bit of a surprise and expense but I g...
Pretty straight forward install. The concentric vent was a bit of a surprise and expense but I got it handled ok. Excited to see how it performs.
by
Verified Purchase
Recommended
4 found this review helpful
Dec 18, 2018
Very easy install, continued hot water. A++++
Very easy install, continued hot water. A++++
by
Verified Purchase
Recommended
2 found this review helpful
Dec 7, 2017
Very good
Very good
by
Verified Purchase
Recommended
2 found this review helpful
Aug 15, 2024
Arrived as described.,........
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Response from RheemAug 20, 2024
Hello,
We are glad to hear that your new Performance Plus 8.4 GPM Smart Non-Condensing Indoor Liquid Propane Tankless Water Heater arrived as described.
Derius
Verified Purchase
Jul 20, 2024
by
Verified Purchase
Jul 17, 2024
Said it arrive by Wednesday and didn’t even ship till Thursday. Took 7 days to receive after ordered online. I order it from somewhere else and it was delivered the next day. Terrible shipping service bu great return service won’t order online from Home Depot ever again
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Response from RheemAug 8, 2024
Marl,
We are sorry to hear about your frustrating experience. Delays in shipping can be really inconvenient, especially when you need the product urgently. We are glad to hear the return process was smooth, though. We hope your next purchase goes more smoothly!
Derius
Verified Purchase
Apr 17, 2024
So far it performs great. Temperature is controlled even with two showers and two faucets running simultaneously.
by
Response from RheemApr 19, 2024
Hello Mark,
Thank you for the 5-star review! We are glad to hear that this model is performing to your needs. Thank you for choosing Rheem!
Isaiah
Verified Purchase
Mar 6, 2024
by
Verified Purchase
Jan 10, 2024
We bought our first’s Rheem Tankless Fifteen years ago. The same model fit and function perfectly. Flawless performance for another fifteen years. Th?nk you
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Response from RheemFeb 15, 2024
Hi Robin,
Thank you for this 5-star review. For additional assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Verified Purchase
1 found this review helpful
Dec 20, 2023
by
Verified Purchase
Nov 26, 2023
Lasted 12-13 years!!!
I bought the ECO180DVP3 model from Home Depot somewhere around 2010 or 2011, anyway it just went. I have terrible water, it's a dug well and it's hard water. This thing went for much longer than I expected (10 year warranty), I'm getting another one and slapping it right where the last one was.
by
Response from RheemDec 1, 2023
Hi Rich,
Thank you for this 5-star review. For additional assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Recommended
1 found this review helpful
Nov 1, 2023
Heater was easy to install … instructions very clear .. have only been using it for a week now but so far is doing great
by
Response from RheemNov 1, 2023
Hi,
Thank you for this 5-star review. We are glad that the installation of your new water heater was simple and easy for you. For additional assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Verified Purchase
Oct 25, 2023
It was the wrong one it came in a natural gas box
by
Response from RheemOct 26, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced and hope this issue has been resolved. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Verified Purchase
Oct 4, 2023
Works for our home as described in the description. No cold spots. very happy
by
Response from RheemOct 5, 2023
Hello Kathy,
If you are happy, then we are happy! Thank you for the 5-star review and for choosing Rheem for your home!
Isaiah
Verified Purchase
Sep 7, 2023
Professionally installed per directions. Unit threw every code known to man. Replaced with equivalent Rinnai, also purchased at Home Depot. The Rinnai worked flawlessly.
by
Response from RheemSep 7, 2023
Hello,
Thank you for your review and feedback. We apologize for the inconvenience you may have experienced with our product. We always strive to provide a quality product and customer experience. We will certainly take your feedback to help our current and new customers have a better experience and product.
Isaiah
Verified Purchase
Aug 23, 2023
Had a little trouble starting correctly, some loose fitting fixed and all was well
by
Response from RheemAug 25, 2023
Hi Steve,
Thank you for this 4-star review. We are glad that all has been well with your new water heater. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Verified Purchase
Aug 23, 2023
by
Verified Purchase
Aug 23, 2023
I hate giving it a poor rating as it might have been fine had the published specifications not been so misleading. It just said there was just 5" exhaust, but what it had a 5" CONCENTRIC exhaust. It would have needed much more work than I could afford to replace my old heater.
by
Response from RheemAug 25, 2023
Hi,
Thank you for this review. We apologize for the inconvenience you have experienced with the misunderstanding of the specifications and hope the issue has been resolved. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Derius
Verified Purchase
Jun 24, 2023
The last tankless lasted 15 years. We hope this one will too :)
by
Response from RheemJun 27, 2023
Hi Deborah,
Thank you for this 5-star review. We are glad that your previous tankless water heater lasted so long for you and hope your new tankless water heater works even longer. If you need assistance with your water heater, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. One of our experienced analysts will be happy to assist you.
Derius
Verified Purchase
1 found this review helpful
Jun 22, 2023
The rheem tankless was easy to install in the...
The rheem tankless was easy to install in the place where the old tankless heater had been.
the only issue was the vent pipe was not available locally and had to be ordered.
by
Response from RheemJun 22, 2023
Hello Mary,
Thank you for the 4-star review and thank you for choosing Rheem for your water heating needs.
Isaiah
Verified Purchase
Apr 19, 2023
No hot water after install. Large plumber bill trying to...
No hot water after install. Large plumber bill trying to trouble shoot with Rheem . No solution found faulty unit.
by
Response from RheemApr 19, 2023
Hello Jeffrey,
We apologize for the inconvenience and hope the issue has been resolved. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.
Isaiah
Verified Purchase
Mar 9, 2023
by
Verified Purchase
Feb 23, 2023
Replaced to this model same gpm works like a...
Replaced to this model same gpm works like a champ.
by
Response from RheemFeb 23, 2023
Hello Quinten,
Thank you for the 5-star review! Glad to hear you are enjoying your new Rheem Water Heater!
Isaiah
Verified Purchase
Feb 22, 2023
by
Verified Purchase
Feb 22, 2023
by
Verified Purchase
Feb 2, 2023
Works great and easy to install...
Works great and easy to install
by
Response from RheemFeb 2, 2023
Hello,
Thank you for this 5-star review! We are glad that installation was easy, and you are enjoying your new water heater!
Isaiah
Verified Purchase
Feb 1, 2023
by
Verified Purchase
Jan 26, 2023
The Rheem tankless water heater works great....
The Rheem tankless water heater works great.
by
Response from RheemJan 26, 2023
Hello,
Thank you for the 5-star review! Glad to hear you are enjoying your new Rheem Water Heater!