Customer Reviews for Samsung 5 cu. ft. High-Efficiency Top Load Washer with Impeller and Active Water Jet in White, ENERGY STAR
- Large 5.0 cu. ft. Capacity: Fewer loads in less time
- Pairs best with Electric DVE50R5200W or Gas DVG50R5200W Dryer(s)
- Active WaterJet: Built-in water faucet for easy pretreating
Customer Reviews
Sep 28, 2023
Love the extra water spout!!
[This review was collected as part of a promotion.] I just got this washer today and I’m already I love!!! I love the extra water spout to rinse detergent cups and very useful when tackling stains before wash. Best part also is no agitator!!! Lots of room for bulky blankets!!
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Customer review from Samsung USSep 26, 2023
Samsung Top Load Washer
[This review was collected as part of a promotion.] This washer had a lot of room. It has a deep barrel and it so modern. I was hoping to get it on black, but it was not available. So far it washed well.
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Customer review from Samsung USSep 25, 2023
Simple washer.
[This review was collected as part of a promotion.] Done good so far. I like the openess of it. Quiet operation.
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Customer review from Samsung USSep 24, 2023
Nice washer
[This review was collected as part of a promotion.] Recently bought washer, does a great job, not noisy. Very happy so far.
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Customer review from Samsung USSep 24, 2023
Love this washing machine!!
[This review was collected as part of a promotion.] This is the most quietest washing machine I’ve ever owned and it cleans our clothes so well! It was a great purchase!
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Customer review from Samsung USSep 16, 2023
Good but
[This review was collected as part of a promotion.] So far so good. Gets our clothes clean without the agitator.
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Customer review from Samsung USSep 12, 2023
3 years since purchased review
No matter how hard I try work with this machine is just the same dirty mess. Doesn’t clean anything at all! The drum is huge but that doesn’t mean anything it. Forget about washing linens or comforters. They will come out dirty no matter what you do to them. I spent so much money on stain pretreatment that I’d probably could afford another better washer at this point. Constantly have to take my large load to laundromats, INSANE! Computer inside of this mashing worth another ONE STAR.
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Response from SamsungSep 14, 2023
We care about your washer's betterment, Mariam5678. Let's look at solutions to improve its washing performance.
To fix your washer, please follow the links and hyperlinks for tips.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146284204) to help our team pull up your information when you message us.
Have a great day.
-John
To fix your washer, please follow the links and hyperlinks for tips.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146284204) to help our team pull up your information when you message us.
Have a great day.
-John
Sep 6, 2023
New washer
[This review was collected as part of a promotion.] It was delivered today and have already used it. I love it
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Customer review from Samsung USSep 5, 2023
Great Features!
[This review was collected as part of a promotion.] Large tub is more than enough space for comforters and heavy blankets. The washing time is usually longer than what the digital display says. I do wish the alert sound when switching cycles could be silenced.
Our clothes come out very coean!
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Customer review from Samsung USSep 3, 2023
Great Washer
[This review was collected as part of a promotion.] I bought this products a few weeks ago. We are very happy with it. Lots of room to wash comfortably. Easy to use. Gets clothes clean!
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Customer review from Samsung USAug 31, 2023
Fantastic!
[This review was collected as part of a promotion.] I love the look of my new washing machine and the load capacity is amazing! So happy that I can put king size comforter in with no issues.
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Customer review from Samsung USAug 30, 2023
Rust Bucket
Had this washer for 3 years, no problem— year 4 everything began to rust. Loads end up having broken rust pieces in them and this destroys my wash load. I only run small loads (although when I first owned this, my kids lived at home and larger loads were washed), yet this is unacceptable (see photos). I thank great care in my appliances- and do my research before purchasing large ticket items. This set came highly recommended, yet the rust issue was not discovered. Please contact me via email, so that we may find a suitable resolution. Thank you!!
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Response from SEA CareSep 1, 2023
We appreciate you informing us about the washer's condition. Getting you assisted is what we strive for, MAKjoy.
We would love to speak to you directly about your washer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146230756, to help our team pull up your information.
Have a great day!
^Chrystel
Customer review from Samsung USAug 30, 2023
Not great on bulky items
[This review was collected as part of a promotion.] Needed a new washer and found this Samsung. Fit all my criteria. First thing I washed was a comforter. It didn’t drain all the water out. Had to use spin cycle again. All other loads were good.
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Customer review from Samsung USAug 28, 2023
Easy to assemble
[This review was collected as part of a promotion.] Bought this a month ago and am loving how its washing my cloth
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Customer review from Samsung USAug 22, 2023
Great look
[This review was collected as part of a promotion.] Nice sleek look and spin only is helpful- great features with cool
Dial
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Customer review from Samsung USAug 20, 2023
Nice design
[This review was collected as part of a promotion.] Amazing washer and dryer set love it and leaves clothes soft.
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Customer review from Samsung USAug 15, 2023
Great washer machine
[This review was collected as part of a promotion.] I bought this 2 weeks ago and my wife is so happy with the washer.
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Customer review from Samsung USAug 13, 2023
Great product! Amazing features!
[This review was collected as part of a promotion.] I've had my washer for about a month now and I absolutely love it! By far one of the best appliance purchases I have ever made!
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Customer review from Samsung USAug 10, 2023
Nice machine
[This review was collected as part of a promotion.] I'm enjoying this washer! I love watching my clothes and seeing the cycles
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Customer review from Samsung USAug 6, 2023
Awesome affordable washer
[This review was collected as part of a promotion.] I love how efficient it is. It saves water and doesn’t compromise the machine’s cleaning ability.
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Customer review from Samsung USAug 6, 2023
Super fast and efficient!!
[This review was collected as part of a promotion.] This I our second washer same style and it’s great!!
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Customer review from Samsung USAug 6, 2023
Nice quality washer!
[This review was collected as part of a promotion.] This washer had similar features our old washer had. Wash times of this washer seem to be extended in comparison with our old washer. This washer has a really nice large tub and is easy to load and unload. The major disappointment is the liquid bleach dispenser is very swallow and the opening to drain the cup is small causing over flow and splashing.
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Response from Samsung CareAug 9, 2023
Greetings,
Thank you for your review, and please know that your feedback matters to us.
For the bleaching compartment of your washer, only add liquid chlorine bleach, and do not exceed the max line.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146128382, which will help our team pull up your information.
^Rainly
Customer review from Samsung USAug 6, 2023
100%
[This review was collected as part of a promotion.] Bought a week ago and so far so good...we luv Samsung
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Customer review from Samsung USAug 5, 2023
Great machines
[This review was collected as part of a promotion.] I bought this machine a week ago and we love it. Great color
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Customer review from Samsung USAug 5, 2023
Easy to operate and super quiet.
[This review was collected as part of a promotion.] Very pleased with our new washer and dryer combo. They came in just in time.
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Customer review from Samsung USAug 5, 2023
Samsung washer
[This review was collected as part of a promotion.] The Samsung is an amazing washer. We are very happy with our purchase.
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Customer review from Samsung USAug 1, 2023
New Samsung top-loader
[This review was collected as part of a promotion.] We had a Samsung top loader before and decided to get another one once it had lived its life. Bought this new top loader and LOVE IT!
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Customer review from Samsung USJul 31, 2023
Love the glass top on the washer
[This review was collected as part of a promotion.] We looked around and found these fir an excellent price. It has all the features we were looking for
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Customer review from Samsung USJul 26, 2023
Beautiful appearance and powerful functions
[This review was collected as part of a promotion.] The appearance is atmospheric, beautiful, and the function is powerful. The stainless steel inner liner is easy to clean, and I really like it
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Customer review from Samsung USJul 26, 2023
Easy to use
[This review was collected as part of a promotion.] Bought this washer a week ago. We Love it!! So many features.
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Customer review from Samsung US
