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Customer Reviews for Samsung 7.4 cu. ft. Vented Electric Dryer with Sensor Dry in White

Internet #309171907

Model #DVE50R5200W

Store SKU #1004306986

  • Sensor Dry: Helps prevent overdrying for optimal fabric care
  • 10 Preset Cycles: More cycles to best suit your drying needs
  • Smart Care: Troubleshoot from the convenience of your smartphone

Customer Reviews

  • 4.5
    out of 1,352 reviews
  • 80% recommend this product
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Showing 1-30 of 1,352 reviews
dryer
For delivery Very friendly and nice courtesies and very good with everything. Dryer is great work’s Awsome
by
    • Recommended
    Pretty and Expensive Piece of Junk
    Bought this set in December 2019. Like another reviewer we are handy and thank goodness because we too have town this dryer apart 3 times to replace the full heating element. Then this week we barely scathed a house fire when the electrical outlet overheated. Wiring was fine and it’s on its own breaker so the only thing we (non electricians) can default to is that this dryer is the pits. Before my house catches fire I’m replacing the outlet and moving back to Whirlpool.
    by
    Response from SamsungSep 25, 2023
    Hi there,

    Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.

    Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

    Have a great day.

    ^Camille Samsung
      2 found this review helpful
      Buyer beware! Do Not Buy!!!!!
      I purchased this dryer in 2020. Recently I discovered a hole in the drum. All I dry is clothes, so there should be no holes. Contacted Samsung and they refused to stand behind their product, only offering to have repairs done at my expense ~$400. Doing further research I found that this is a very common problem around the 3 year mark. Buyer beware, please do your research before purchasing.
      by
        3 found this review helpful
        must love swapping heating elements
        If you are handy and love swapping heating elements this is the dryer for you. I bought this dryer about fifteen months ago and have had it torn apart three times. I have replaced the heating element and all components two times. And tonight a third time.
        by
        Response from SamsungApr 24, 2023
        Hello there.

        We want you to have a working dryer to dry clothes, to determine how we can best assist you.

        Please feel free to get back to us via the following options:

        1. Facebook Messenger: http://m.me/Samsungsupport
        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
        3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

        When you message us, please provide us with this reference number (1145700493) to help our team pull up your information.

        Have a great day.

        ^Camille Samsung
          2 found this review helpful
          Don't buy this model
          The lint filter design is horrible and spews chunks of lint all over my porch. The dryer door only opens about 90 degrees, blocking me from walking past the door. The sloped angle of the dryer top is useless, everything just slides off onto the floor.
          by
          Response from SamsungJan 5, 2022
          Hello, we understand how frustrating it can be when results and expectations do not meet. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. I am including a helpful link to a guide to support your concerns on the lint filter (https://www.samsung.com/us/support/answer/ANS00050526/). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144045458) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
            3 found this review helpful
            Love my set!
            Is fantastic set only issue is I have to reset the temperature on every wash but other than that I absolutely love my set
            by
            Response from SamsungOct 14, 2021
            Hello Draftgirl! We are pleased to hear that you love your laundry set! I am confident your new Samsung washer and dryer will continue to impress! We love hearing from customers like you! ^Lena Samsung
              • Recommended
              Dryer
              It is a great dryer, love the light inside
              by
              Response from SamsungSep 29, 2021
              That is awesome to hear Linda! I am confident your new Samsung dryer will continue to impress! Welcome to the Samsung laundry experience. ^Lena Samsung
              • Verified Purchase
              • Recommended
              1 found this review helpful
              The washer and dryer was easy to operate...
              The washer and dryer was easy to operate
              by
              Response from SamsungSep 9, 2021
              Thanks for the outstanding review! I am confident your new Samsung washer and dryer will continue to impress! We love hearing from customers like you! ^Lena Samsung
              Been great. Can't complain. Probably the best dryer...
              Been great. Can't complain. Probably the best dryer we've ever had.
              by
              • Verified Purchase
              Works wonderful! Huge capacity for a family. Its the best one I've ever owned.
              Works wonderful! Huge capacity for a family. Its the best one I've ever owned.
              by
              • Verified Purchase
              • Recommended
              This dryer works awesome, it was easy to use and the clear buttons on the top is pretty easy to ...
              This dryer works awesome, it was easy to use and the clear buttons on the top is pretty easy to follow. It is very quiet and clothes dry with the first cycle. Really pleased with this purchase.
              by
                • Recommended
                3 found this review helpful
                This dryer is amazingly quiet , dries clothes so efficiently and most of all... Looks good!
                This dryer is amazingly quiet , dries clothes so efficiently and most of all... Looks good!
                by
                • Verified Purchase
                • Recommended
                2 found this review helpful
                Still working out how exactly how to use it. When drying a comforter it took a really long time t...
                Still working out how exactly how to use it. When drying a comforter it took a really long time to get it dry. I am thinking this is to human error and the comforter just being so bulky. The drum size is a great size that can handle a lot clothes without being too full that it will affect drying times. The light is a nice bonus however it doesn't seem to light up that well, just the front opening. As it being a bigger size drum, it would had been nice to be able to see more of the back of the drum with a light. As that is were the socks like to hide. The controls are straight forward, with a nice selection of pre-sets. Once I get the hang of using the drier I think it will be a great drier.
                by
                  • Recommended
                  1 found this review helpful
                  This unit works well and is easy to use. We purchased the washer dryer as a set. As with previous...
                  This unit works well and is easy to use. We purchased the washer dryer as a set. As with previous dryers that require a vent modification to fit a limited area it doesn't state in the description that a kit is required. The installation crew won't do that on delivery. I found the only parts really needed is an elbow and a few sheet metal screws that costs nearly nothing at the hardware store. If your handy and have a few tools it's not difficult to change to your requirements. If not it will cost you. The kit I priced was $70.00 and a tech doing the service call may be much more. Overall we like the set and best of all, it's a South Korean company. Not China.
                  by
                  • Verified Purchase
                  • Recommended
                  2 found this review helpful
                  We absolutely love it
                  [This review was collected as part of a promotion.] We looked around for appliances when we bought our new home and hands down we agreed Samsung was the way. Even the kids love doing laundry now. I enjoy the little song it plays when the cycle is complete. Couldn't be happier.
                  by
                    • Recommended
                    This dryer is awesome. It dries clothes quickly and shuts...
                    This dryer is awesome. It dries clothes quickly and shuts off automatically when they are dry with a moisture sensor that works. Occasionally it is a few minutes early but that’s fine. It is surprisingly quiet while running which is a plus. Would definitely recommend.
                    by
                    • Verified Purchase
                    1 found this review helpful
                    I am in Love!! This has been one of the best investments we have made with Samsung. Its sleek and...
                    I am in Love!! This has been one of the best investments we have made with Samsung. Its sleek and most importantly quiet. I have 4 young boys and laundry is a constant pain, but now with the pre-selected drying cycles making it easy to turn it on and go. The Sensor Dry is my favorite feature, it senses when everything is dry and finishes the cycle then. Also the smart care feature that makes diagnosing any problems with the dryer through a code and an app on my phone, so much easier. I would highly recommend this product to anyone.
                    by
                    Response from SamsungFeb 3, 2021
                    Hello momof5kiddos! Everyone wants their appliances to look good, have lots of great features and to be easy to use. I'm glad you found that with this dryer. We appreciate your 5-star review. Thank you for choosing Samsung. ^Shifa Samsung
                      • Recommended
                      4 found this review helpful
                      Love it!
                      this dryer has saved laundry in out house. we were using a 10 year old dryer before i was able to get this dryer. my old dryer was moved through 4 or 5 different houses.
                      by
                      Response from Samsung CaresMay 23, 2019
                      We are happy to hear that your dryer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Thank you for being a part of the Samsung family. ^Cat
                        • Recommended
                        A Match Made in Heaven
                        [This review was collected as part of a promotion.] I bought this dryer to go along with the matching washer, Samsung model WA50R5200AW/US. It is a perfect match both in looks and in function. This unit is Samsung’s mid-range model and lacks the steam feature found on its higher-end models. At first, I thought this might be a deal breaker, but due to the very limited size of my laundry closet and the difficulty of finding a unit to fit, I went for it. The dryer and its matching washer were one of the few models on the market today that fit in my limited-space laundry closet. I replaced my older front-loaders, and boy am I glad I did! This dryer not only holds about three times as much as my old front-loader (it easily hold king size bedding – the entire set from sheets to comforter to mattress pad), but it also dries my clothes in about half the time. I never have to put clothes into the dryer for a second or third cycle. I attribute this to Samsung’s SenorDry technology. Essentially, the sensor inside the unit detects the dryness level and stops the unit when the clothes reach the selected level of dryness. To my surprise, the sensor setting works. Besides its s ten preset settings (normal, heavy duty, bedding, perm press, sanitize, delicates, quick dry, time dry, air fluff, and wrinkle release) the dryer features a wrinkle release feature. The wrinkle release setting adds extra time beyond your selected cycle to minimize wrinkles. It is a nice feature that seems to work best on those “wrinkle-free” dress shirts. Sadly, it does not work as well as Samsung’s steam units. There are also another 9 cycles that are combinations of the other cycles that adjust heat, time, and dryness level. The dryer door is reversible, meaning it can be installed to either side, which is great if you have a limited laundry space. I also liked that the dryer vent can be mounted four ways, which allows the unit to fit in even the tightest of spaces. There is also a lint sensor to let you know when you need to clean the filter, although I do it each time out of habit. Overall this is a solid machine that will suit most people. While it lacks the steam power of Samsung’s other models, the unique sensor dry makes up for it in terms of clothes dryness.
                        by
                        Response from Samsung CaresMay 2, 2019
                        A match made in heaven I would say. We are glad that the match was a perfect fit for the family. Thank you for selecting Samsung and welcome to the Samsung family. ^Cat
                          • Recommended
                          2 words. SENSOR DRY.
                          [This review was collected as part of a promotion.] This Samsung dryer is first off BEAUTIFUL and secondly the sensor dry feature is just amazing! I love the energy saving features if these machines! They turn off when not in use. It did take me a little while to figure out the load capacity in the dryer though. I had a load of blankets that took a while to dry but that is to be expected from A load of blankets! The musical tone after a load is adorable! I learn another exciting feature each use! I seriously love this set more than any other household appliance I have ever owned and I DEFINITELY recommend this to everyone I know!
                          by
                          Response from Samsung CaresApr 24, 2019
                          Whistle while you work! We are happy to hear that all the bells and whistles, along with the quiet powerful performance has added something special to your laundry experience. We appreciate your recommendations and welcome you to the Samsung family. ^Cat
                            • Recommended
                            Great Features
                            The dryer is simply amazing. Its easy to use. The machine gets so warm and drys the clothes in half the amount of time my old dryer did when it was new. My clothes come out with no wrinkles and dried in half the time. My wife's favorite part of the drier is that the doors can be switched depending on what side you have your washer on. Once my wife saw that she fell in love. To be honest I don't think she has even looked at me that way. The features on this dryer are on point and everything is working efficiently. The Sensor dry works amazing. It detects how wet the clothes are and how heavy the load is and adjusts the time accordingly to make sure your clothes are dried. I have done around 10 loads now in this dryer and it gives you an estimate time based on your settings and when you press start it takes a minute to read the dampness of the clothes and adjusts the time accordingly. The Smart care app was easy to download and setup. Hopefully I never have to use this app because that would mean there is something wrong with my dryer. The capacity of this dryer is second to none. I can fit so much clothes in this dryer and I never have any problems with clothes being wet or damp after stuffing it full. The preset categories seem to dry the clothes the way they are intended to be. I have washed my dress shirts and pants and they come our wrinkle free. This is by far the best dryer I have ever owned. The light inside the drum make it easy for me to move clothes around without turning the house light on when I am doing the late night switch when you need something done by morning. I would recommend this product to anyone. As a bonus it even looks nice to.
                            by
                            Response from Samsung CaresApr 18, 2019
                            Mailman6388, I agree it is wonderful when your task of washing becomes just a little easier and faster! We are glad that your dryer with all the amazing features and sleek design has added something special to your laundry experience. Thank you for being a part of the Samsung family! ^Cat
                              • Recommended
                              Poor
                              Don't buy!!!!! It will break just a few months outside of the extended warranty
                              by
                                Doesn't Dry
                                Garbage product that does not perform primary function to dry clothes. But I am told it connects to the internet so I guess that's the important thing.
                                by
                                Response from SEA CareAug 21, 2024
                                Hi there, We can imagine how you feel about your dryer. Let us provide the details you need. You can visit the following link and select the option that best fits your experience. At each step, you may encounter embedded words and a video that we recommend you watch until the end. Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshooting/TSG01000999/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147463317) to help our team pull up your information when you message us. Thank you. -Kimberly
                                  Great features
                                  [This review was collected as part of a promotion.] I bought this a month ago and so far very good no problem with it and for a good price
                                  by
                                    • Recommended
                                    Junk do not buy!
                                    Do not buy this dryer. Close the door and it starts running with the LED screen not lit up. No heat. Control board is shot. Did I mention that I haven't owned it even 5 years? Crazy expensive to repair, if you can find a "Samsung certified" repairman to fix it. I bought the washer the following year. Is that going to break down in the next year too? Tried chatting with support 3 times and no luck. Called them and the guy hung up on me. Not happy!
                                    by
                                    Response from SamsungJul 12, 2024
                                    Hi there,

                                    We understand the importance of having a reliable appliance at home. We are here to help.

                                    Here is a link to help you with the dryer. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

                                    Samsung dryer turns on but doesn’t start or spin.
                                    https://www.samsung.com/us/support/troubleshooting/TSG01001987/

                                    Should you need more assistance, please feel free to get back to us via the following options:

                                    1. Facebook Messenger: http://m.me/Samsungsupport
                                    2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                                    3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

                                    When you message us, please provide us with this reference number 1147326966 to help our team pull up your information.

                                    Have a great day.

                                    ^Aloe Samsung
                                      dont buy
                                      The products are Garbage, they don't last nor does Samsung keep replacement parts after 6 months of product manufacturing date, then the wont give you a cash refund or check only a voucher to purchase another product from them!!!!
                                      by
                                      Response from SamsungJul 10, 2024
                                      Hi there,

                                      Thank you for your review. We would love to know more details about the dryer and better assist you.

                                      Please feel free to get back to us via the following options:

                                      1. Facebook Messenger: http://m.me/Samsungsupport
                                      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                                      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

                                      Please provide us with this reference number 1147315752 to help our team pull up your information when you message us.

                                      Have a great day.

                                      ^Aloe Samsung
                                        Please, do NOT buy this dryer
                                        We purchased a set (washer and dryer) in 2019. A year later, we discovered a hole around the drum. We contacted Samsung and they refused to take responsibility for their product. We tried to hang on to it because these products cost so much. The hole around the drum got bigger and dryer could no longer used, afraid that it could cause fire in the house. For what it's cost, these products should last more than five years. It's insane that after purchasing something that would last us for a while, now we are looking to buy a new dryer. Home Depot should not be selling these products to the public knowing the the manufacturer would not replace their products. So, for those out there thinking about purchasing dryers, do NOT buy this dryer!!
                                        by
                                        Response from SamsungJul 9, 2024
                                        Hi Dream,

                                        We appreciate you reaching out to us. We all want our appliances to last longer. We would love the opportunity to speak with you about your dryer to determine how we can best assist you.

                                        Please feel free to get back to us via the following options:

                                        1. Facebook Messenger: http://m.me/Samsungsupport
                                        2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                                        3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

                                        Please provide us with this reference number 1147313211 to help our team pull up your information when you message us.

                                        Have a great day.

                                        ^Aloe Samsung
                                          • Recommended
                                          Do not buy
                                          About a 1 inch piece of the drum has broken off and of course the drum is no longer available to buy any where. Definitely recommend to stay away from the dryer. Also recommend staying away from the washer. I've already had to replace the suspension rods on the washer twice.
                                          by
                                          Response from SamsungJun 24, 2024
                                          We understand your sentiments and would love to get you assisted, Hunter.

                                          It would be awesome if you could tell us more about the dryer drum so we can better assist you.

                                          Please feel free to get back to us via the following options:

                                          1. Facebook Messenger: http://m.me/samsungsupport
                                          2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                                          3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

                                          When you message us, please provide us with this reference number 1147265711, to help our team pull up your information.

                                          Have a great day!

                                          ^Chrystel Samsung
                                            by
                                            • Verified Purchase
                                            by
                                            • Verified Purchase
                                            Showing 1-30 of 1,352 reviews