I bought one 6 months ago and thinking of getting another just like the 9960. I have two sewing places in my house with another machine I would not have to carry it from one place to another. 9960 is. great machine.
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Customer review from singer.com
Jan 1, 2024
Wow!
I bought this machine for myself to replace an 20yr old Kenmore machine. After taking my Mom’s new 9960 machine for a ‘test-sew’ I knew this was the right one for me as well. The 9960 sews so smoothly. The price was fantastic and shares so many features of many of the more expensive brands.
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Verified Purchase
Recommended
Customer review from singer.com
Dec 17, 2023
Love it!
I've only had this machine about a month and I love it so far. So much to learn yet, but I'll get there!
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Verified Purchase
Recommended
Customer review from singer.com
Dec 11, 2023
Great Product and arrived quickly
I love my singer sewing machine, it's quiet and easy to operate. The stitches are uniform and neat looking. Great machine
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Recommended
Customer review from singer.com
Dec 8, 2023
Outstanding
The machine I purchased, Quantum Stylist 9960 is a replacement for my old machine Touchtronic 1000. That machine was 48 years old and a magnificent machine. I just purchased the 6690 so I am getting use to it. So far, it is doing a very good job of meeting my needs. It is working very well and I look forward to using it as I learn how to use all the new features.
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Verified Purchase
Recommended
Customer review from singer.com
Nov 26, 2023
love this machine
I have made SO many beautiful quilts on my Singer Quantum Stylus! i love all the features and i have had no issues. i do recommend an annual service to keep it clean and running smoothly. I even bought one for my daughter who is now a quilter. Such a great machine for the money.
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Recommended
Customer review from singer.com
Nov 6, 2023
Finicky machine. Not great for quilting.
I purchased this machine earlier this year. Initially it sewed fine and I was extremely happy with its performance. But I’m finding a few things with the performance of the machine now that is causing some frustration. You should know that my primary use for this machine is quilting which the machine should be able to manage. 1) Each time I start sewing/piecing there is always a little nest underneath. It doesn’t stop sewing but makes quilt piecing look messy and causes a bit more bulk in those corners (even after cleaning, oiling, changing needles, etc) 2) you MUST clean the bobbin casing frequently - I do this after every 2 or 3 bobbins, multiple times for each quilting project, 3) you must use 50 weight thread, anything heavier causes the bobbin thread to show on top no matter how much tension adjusting you do, 4) you will have to change the needle frequently depending on your usage, 5) the machine doesn’t sew multiple pieces of fabric very well, like when machine sewing quilt bindings, it doesn’t sew the corners very well, I have to use a tool to help out the feed dogs to prevent nesting which causes the stitch underneath to not always look neat and uniform. In general the features are nice but the machine is too finicky, and I’m not sure it’s good for quilting in my opinion.
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Response from CourtneyNov 9, 2023
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Customer review from singer.com
Nov 5, 2023
OLD VERSES NEW
The Quantum Stylist 9960 for as little as I've used it seems to be quite a machine. I'm comparing it to a circa 1958 Singer Model 401A . The Singer 401A can do most of the stitches the Quantum can but it is an older machine and has its moments. The smoothness and precision of the Quantum is amazing, however I am a male, age 60 something and I find the throat area (for lack of a better name) is quite small for my hands to manuver around. So far good they say, I havent had to remove any stitches from my fingers yet. other than that I think the Thread spool area could use a little revamping also. Maybe not.
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Verified Purchase
Customer review from singer.com
Oct 27, 2023
This Machine Sews Anything You Put In It
When I first bought the QS I thought it was a fun little machine. Now that I've had it for three years, I think it's the best machine money can buy. There is no fabric this thing won't sew through---mine has even sewed through zip ties hot-glued into a corset boning. Today I dropped the entire machine on the floor and it turned right back on, sewing in a dead straight line with no guidance. If you are wondering what machine to buy for clothing, crafts, corsets, and craziness, this is the one.
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Customer review from singer.com
Oct 11, 2023
Easy
I love my new Quantum. I just started using it and despite my fears that it would be hard to figure out, I keep finding myself saying, " Wow! That was easy.".
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Verified Purchase
Recommended
Customer review from singer.com
Sep 11, 2023
Perfect
So easy to use. As an everyday sewer I find the thread cutter a great thread and time saver.
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Verified Purchase
Recommended
Customer review from singer.com
Sep 10, 2023
The Quantum machine
I am so happy with this machine! The thread cutter is so nice to have. There are so many great stitch options. And it is so easy to use. Love it!!
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Verified Purchase
Recommended
Customer review from singer.com
Sep 10, 2023
Why Singer, why?
I've had this machine (9960) for a few years and only several months ago I began using it more frequently. I mostly sewed quilting cotton, never a bunch of layers. Since I used a couple of colours only and used the only bobbins it came with the machine, I had no issues. Then I ran out of bobbins and bought Singer class 15 bobbins as recommended. I started having bobbin thread tension. I tried everything the manual suggests but nothing worked. I watched a video of two Quantum Stylist 9960 manufactured in different years being compared. I learned that my machine actually came with Class 15J bobbins, so I compared the bobbins that came with my machine and the Singer class 15 bobbins that are recommended and bought. I couldn't believe the difference! I ended up ditching all class 15 bobbins for class 15J ones. It was only then I was able to correct the bobbin thread tension. I honestly do not understand why Singer would place class 15J in the machine, provide a few more, then recommend class 15. Honestly, is it create our machine problems so we buy a new one from them? I will keep this machine, as a backup, I am already looking at another machine to use as the main one. I am rating this two stars because of the time I spent trying to fix my tension, losing time when I could have completed my projects, and the time and gas I spent picking up bobbins which were very hard to find.
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Response from CourtneyOct 4, 2023
We are sorry to hear you had a negative experience with your purchase. Please email us at https://www.singer.com/email-us and a Customer Care agent will be happy to help you. We apologize again for your negative experience and look forward to making this right.
Thank you,
Customer review from singer.com
Sep 1, 2023
Fabulous
My girlfriend had this one. And wanted to purchase it again. She stated that this machine does everything she needs to do. Fabulous.
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Recommended
Customer review from singer.com
Aug 28, 2023
Excellent Choice for a sewing machine.
Wonderful machine that I purchased to replace my old, aging Kenmore (35 years old). I haven't tried all of the features yet, but the instructions seem familiar and easy to follow (similar to old machine). Looking forward to many years of sewing with this machine.
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Verified Purchase
Recommended
Customer review from singer.com
Aug 23, 2023
Brand new machine, never been used and cannot even get the bobbin to engage. Super displeased considering how much this sewing machines costs.
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Response from CarrieOct 10, 2023
Hello, we would like the opportunity to investigate your feedback further. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help. We’ll work with you to resolve any issues as quickly as possible.
Customer review from singer.com
Aug 16, 2023
Incredible Machine
Wow, where do I start? After months of research, I settled on my decision to purchase the Quantum Stylist 9960. I watched every YouTube video about it and by time it arrived in June, I knew just about everything on how to use it. This machine is awesome. It is capable of doing everything a sewing lady wants it to do. For the past two months, I have put it to the test while sewing three quilts, pin cushions, pillowcases, stuffed animals, placemats, table runners, pot holders, etc. and it runs effortlessly. There are so many sewing attachments and I am learning to use them all. Every sewing feature on the QS 9960 is sooo easy to learn and do. The extension table is a valuable "must have" for quilting and it came as part of the accessories. The purchase of the QS 9960 has turned my sewing room into "My Happy Place."
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Customer review from singer.com
Aug 4, 2023
Sewing Bliss with the Quantum Stylist
I ordered the Quantum Stylist 9960 and it was shipped promptly. After unpacking and discovering the hard copy of the manual, I read it cover to cover, then watched the beginning videos on bobbin winding, threading the upper thread and other technical instructions. Once I began practicing sewing, eeverything was so easy, smooth and fun! No more thread problems, needle problems,etc. Plus the Quantum came with a cover, multiple presser feet, and lots and lots of extras thrown in for my sewing convenience and enjoyment. I am so happy this was the choice I made after studying my choices to compare and contrast.
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Verified Purchase
Customer review from singer.com
Jul 24, 2023
I love it!
I just started quitting and I love my Singer machine. I like the 1/4” foot.
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Verified Purchase
Customer review from singer.com
Jul 17, 2023
Singer Quantum Stylist 9960
I’ve had my machine for about three weeks. Thus far it operates well. I like the minimum speed. It is very helpful when making tight, complicated turns. Operation is smooth and consistent. I am still learning its quirks and haven’t tried all of its functions.
The threader doesn’t work. It looks like the little thread hook has broken off.
Please add a “low bobbin” warning.
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Verified Purchase
Recommended
Customer review from singer.com
Jul 14, 2023
Mostly good
Overall, I like the machine. I have never been able to use the automatic thread cutter because it jams and does not cut the thread completely. There are lots of stitch options. Wish there was a cat stitch, similar to the dog one.
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Recommended
Customer review from singer.com
Jul 1, 2023
Has everything I wanted and more!
I really spent some time doing my research before purchasing this machine. I think it’s going to pay off. Just getting started on my first quilt with my new machine. The new one is light years ahead of what I’ve been using so there’s a bit of a learning curve but I already love it. Also I love that I was able to receive the bundle of extras that came with it! Wish there was a Singer dealer in Oklahoma though. Ordered it on line and received it quickly. Very pleased with my purchase!
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Verified Purchase
Recommended
Customer review from singer.com
Jun 12, 2023
Ms.
Height adjustment screw broke the first time I used the machine and I cannot find a local repair shop to fix the problem. Part number I need is 416401301 and I cannot find it anywhere
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Verified Purchase
Customer review from singer.com
Jun 5, 2023
4.5/5 stars—good purchase for me
Overall very pleased with this purchase—4.5/5 stars. It’s easy to use and works beautifully, except for the needle threader (I’ve seen this on other reviews too; annoying but not a dealbreaker from me since I’m upgrading from a machine that didn’t have one at all). The first machine Singer sent was broken badly enough that I didn’t even try using it, but the process of exchanging it was fairly painless and I had a functioning machine within two weeks of originally ordering it.
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Verified Purchase
Recommended
Customer review from singer.com
May 10, 2023
Great quality
[This review was collected as part of a promotion.] Works as advertised and I was able to get many projects done in the last few months
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Recommended
Customer review from singer.com
May 4, 2023
What's not to like
Very smooth, quiet and easy to use. One of the presser feet was cracked, but Singer replaced almost immediately. Excellent machine and customer service.
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Verified Purchase
Recommended
Customer review from singer.com
Apr 24, 2023
Phyllis Chilton
Love, love, love my new machine. Already trying new things and can't wait to do more!!
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Verified Purchase
Recommended
Customer review from singer.com
Apr 20, 2023
Singer Quantum 9960
[This review was collected as part of a promotion.] Just recently purchased this amazing sewing machine. A must have for every women that have endless possibilities .
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Recommended
Customer review from singer.com
Apr 15, 2023
Beginner
I am a beginner and I love technology also. I need a machine who will help me start stress free and that fits with the modern days. This is the only machine that made me trust that I can do it. I have also try it and is my dream.
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Recommended
Customer review from singer.com
Mar 5, 2023
Great macine for price
Love the macine and have found great on line videos as tutorials. Only concern is known issues with thread cutter