#1 Home Improvement Retailer

Customer Reviews for South Shore Fusion 5-Drawer Pure White Chest

Internet #206292604

Model #9007035

Store SKU #1001476172

Customer Reviews

  • 3.7
    out of 38 reviews
  • 79% recommend this product
Filter by:
Showing 1-30 of 38 reviews
Overall the product functions as intended. The aesthetic is what we were looking to use in my tweens bedroom. Unfortunately, many pieces were damaged on arrival. Some imperfections may be expected given the point of origin and final destination but the scratches and dents on this finished product are too much. This dresser is brand new and should have been near perfect, but it is not. The dents and scratches are NOT in inconspicuous areas-they are front facing. Logistics and shipping/packing need addressing.
by
Response from South Shore TeamJun 27, 2024
Hello
I’m sorry to hear of the issues you’ve had with your product. We offer a limited 5-year warranty which offers replacement parts and troubleshooting to help ensure item works properly. Please contact our Customer Support Heroes at 1-800-290-0465 or at services@southshorefurniture.com for further support. SouthShore
  • Verified Purchase
Terrible
Bought 5drawer fusion dresser for my nursery put it together and fell apart didn’t even make it before my baby came home worse dresser ever
by
Response from Customer ServiceNov 11, 2022
Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com
    Thanks South Shore!
    This was very easy to assemble and looks very sexy!
    by
      • Recommended
      Disappointing
      I purchased this product and to my dismay it was not like pictured. The drawers are smaller than expected. There are gaps between the drawer and the back panel. Also there is a weird opening at the top of the back panel where it should be closed off. I am not happy about this product
      by
      Response from Customer Service Nov 2, 2021
      Dear Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com
        Good value for the price....
        Good value for the price.
        by
        This chest of drawers exceeded my expectations. It took some time to put it together however the ...
        This chest of drawers exceeded my expectations. It took some time to put it together however the assembly instruction booklet was very helpful. It is very well made (sturdy), the drawers pull nicely, and it looks so nice in by daughters bedroom. We have had it for a few weeks now and are very happy with this purchase.
        by
        • Recommended
        garbage
        I wouldn’t recommend this dresser to anyone, it has no support
        by
        Response from South Shore TeamJan 13, 2023
        Dear Sir, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com SouthShore
          • Recommended
          by
          Happy enough.
          I purchased two of these and am happy enough. Went together easily (I did put a bead of glue on every joint). It's sturdy and looks good. The only question is why the drawers are so short? There is a lot of space behind the back of the drawers to the back of the cabinet.
          by
          • Verified Purchase
          • Recommended
          Me llegó dañados varías partes...
          Me llegó dañados varías partes
          by
          • Verified Purchase
          by
          • Verified Purchase
          Easy to put together. Heavy duty materials. Tall dresser...
          Easy to put together. Heavy duty materials. Tall dresser
          by
            It's a nice piece but not easy to put together....
            It's a nice piece but not easy to put together. One little mistake can ruin the whole dresser.
            by
              The product is overall great. The only disappointing point is that, my apartment is on the 3rd fl...
              The product is overall great. The only disappointing point is that, my apartment is on the 3rd floor without an elevator, and the huge package was delivered only to the outside of the ground floor. I can't move it an inch. Therefore, I ended up unpacking on the ground floor and carrying it back to my apartment piece by piece. It took me almost an hour, which is insane! I would rather pay $70 more for delivering to my door plus assembly.
              by
              Response from SouthShoreCustomerServiceJun 26, 2021
              Good morning, Thank you for taking the time to leave a review and we are sorry to hear about your experience with the delivery. Please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day! SouthShoreFurniture
                • Recommended
                I love it! Easy to put together. It’s nice and...
                I love it! Easy to put together. It’s nice and sturdy. Totally worth the price.
                by
                Response from SouthShoreCustomerServiceMay 22, 2021
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                by
                Material could be better, I pulled one of the drawers...
                Material could be better, I pulled one of the drawers a couple weeks after building it and it completely came apart inside. Luckily was able to put it back together.
                by
                Response from SouthShoreCustomerServiceApr 10, 2021
                Thank you very much for this review. We are deeply sorry for the inconvenience. If you want any assistance resolving this matter don't hesitate to contact us at services@southshorefurniture.com and we'll assist you the best we can :) SouthShoreFurniture
                by
                Happy with this dresser! Husband and his friend assembled it...
                Happy with this dresser! Husband and his friend assembled it during an afternoon. It seems pretty sturdy for the price and was relatively easy to assemble. You get what you pay for, but it's good overall! Would recommend.
                by
                Response from SouthShoreCustomerServiceApr 2, 2021
                Thank you so much for this great review. We are glad to hear that everything went well for the assembly and that you are happy with you item:) SouthShoreFurniture
                I have to admit this was packed immaculately! There was...
                I have to admit this was packed immaculately! There was a couple of chunks taken out of the side despite the packing, but we will just fill these in. The directions are easy enough to follow and looks great once set up. For the $$ it's a good value for mostly particle board.
                by
                Response from South Shore TeamDec 6, 2020
                Thank you very much for this review. We are deeply sorry for the damage and you have a 5 years warranty with us for replacement parts so if you want to replace a part, don't hesitate to contact us at 1-800-290-0465 and we'll be more than happy to assist you :) SouthShore
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from SouthShoreCustomerServiceNov 14, 2020
                Thank you so much for this great review. We are glad to hear that you like our furniture :) SouthShoreFurniture
                • Verified Purchase
                Nice furniture fit and finish good
                Nice furniture fit and finish good
                by
                Response from SouthShoreCustomerServiceOct 25, 2020
                Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you love your new South Shore unit. Have a wonderful day! SouthShoreFurniture
                • Recommended
                This was easy to assemble. Very beautiful drawer. Thank you.
                This was easy to assemble. Very beautiful drawer. Thank you.
                by
                • Verified Purchase
                • Recommended
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from SouthShoreCustomerServiceSep 12, 2020
                Hello, we're very sorry you are not satisfied with your purchase. :( If you need anything, please contact us at 1-800-290-0465, it will be a pleasure to assist you. Thank you SouthShoreFurniture
                The chest was not difficult to assemble given the instructions. It's actually taller than I expec...
                The chest was not difficult to assemble given the instructions. It's actually taller than I expected which is great. The drawers are suitable. I would recommend. My only disappointment was that it came banged up with chips, wood broken. Customer service dismissed my concerns & offered a $40 credit as if that makes up for the amount of money I spent.
                by
                Response from SouthShoreCustomerServiceSep 6, 2020
                Hi, thank you for purchasing some South Shore furniture. However, we feel sorry for the inconvenience you have experienced. We want to inform you that you have a 5-year warranty with the manufacturer that covers for replacement parts. Therefore, if you would like to obtain free replacement parts or assistance to take care of this, please feel free to reach us 7-days a week at 1-800-290-0465 or service@southshorefurniture.com.
                Have a nice day!
                South Shore Team SouthShoreFurniture
                  • Recommended
                  This dresser receives a 5-star rating for multiple reasons: It...
                  This dresser receives a 5-star rating for multiple reasons: It was very easy to assemble. The instructions were clear, all required pieces were provided, nothing was damaged. It looks great in my room and matches the other furniture. It's sturdy and has good storage. And, it was a great value!
                  by
                  4 Star Review
                  Rating provided by a verified purchaser
                  by
                  Response from SouthShoreCustomerServiceOct 5, 2019
                  Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day! SouthShoreFurniture
                  • Verified Purchase
                  These were easy to build and look nice. They did...
                  These were easy to build and look nice. They did come banged up a bit, but not enough for us to wait for another one to comes in.
                  by
                  Response from SouthShoreCustomerServiceOct 1, 2019
                  Dear Nicole, thank you for the kind words regarding your new 5-drawer chest :)
                  We would like to invite you to call our Customer Service team so we may send you replacement parts to the damaged pieces. Our phone number is 1-800-290-0465; our agents are ready to assist you. SouthShoreFurniture
                  It took longer to put together than we thought but...
                  It took longer to put together than we thought but it is super sturdy and I love them!!!!
                  by
                  Response from South Shore TeamAug 20, 2019
                  Hello Michelle, thank you for taking the time to leave such a great review! We are glad to hear you love your South Shore unit! Have a great day :) SouthShore
                  Easy to assemble and I got early delivery! Only a...
                  Easy to assemble and I got early delivery! Only a small chip but it was easy to paint over. Thanks so much I love the size of it!
                  by
                  Response from South Shore TeamAug 7, 2019
                  Hello, thank you very much for taking the time to leave such a nice review! SouthShore
                  Showing 1-30 of 38 reviews

                  Frequently Bought Together

                  +
                  +
                  Price:
                  $219.99

                  Compare Similar Items

                  current item

                  Product Height (in.)

                  48.75 in

                  48.75 in

                  49.25 in

                  48.75 in

                  Product Width (in.)

                  31.25 in

                  31.25 in

                  29.75 in

                  31 in

                  Number of Drawers

                  5

                  6

                  5

                  5

                  Product Depth (in.)

                  19.5 in

                  19.5 in

                  19.5 in

                  19.5 in

                  Material

                  Particle Board

                  Particle Board

                  Particle Board

                  Particle Board