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Customer Reviews for Whirlpool Front Load Laundry Stack Kit

Internet #300660502

Model #W10869845

Store SKU #1002333872

  • Includes 2 hooked brackets, 2 plastic clips, 4 feet and 4 screws
  • Helps maximize your laundry space by stacking your laundry pair
  • Compatible with select front load washer and dryers

Customer Reviews

  • 3.9
    out of 116 reviews
  • 70% recommend this product
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Showing 1-30 of 116 reviews
This is the worst purchase and experience I’ve had....
This is the worst purchase and experience I’ve had.
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Response from WhirlpoolTeamJan 23, 2023
Thank you for sharing your insights with us, ELITA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
  • Verified Purchase
Kit had less length of drain pipe or not fixed...
Kit had less length of drain pipe or not fixed properly by the technician
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Response from WhirlpoolTeamJan 12, 2023
Thank you for sharing your insights with us, Axaz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
  • Verified Purchase
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  • Verified Purchase
Why is the attachment in the back??
You can't attach the washer and dryer in place and, once you stack them, you can't move them into place. Terrible, terrible design.
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Response from WhirlpoolTeamNov 30, 2022
Thank you for sharing your insights with us, Frustrated. It's hard for us to hear that you had a negative experience with your Stacking Kit, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
    The washer/dryer is beautiful and quiet. So happy with this...
    The washer/dryer is beautiful and quiet. So happy with this purchase however, the stack kit that comes with it is cheap and flimsy. We had to secure them ourselves. The washer and dryer are stainless steel but the pieces that separate the units are hard, bright white plastic which you could see, and scratched the top surface of the washer. I would recommend purchasing a different stack kit.
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    Response from WhirlpoolTeamNov 11, 2022
    We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand
    • Verified Purchase
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    • Verified Purchase
    Came with 2 legs
    This product was supposed to come with 4 legs, there were only 2 in the package. A bit disappointing.
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    Response from WhirlpoolTeamAug 31, 2022
    Hey Islandgirl, we value your time and would like to look into the concerns with your Stack Kit. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand
      • Recommended
      Power Cord too Short if you use the Stack Kit.
      The standard 6 ft. power cord is too short when you stack. A 10 foot cord should be included if the stack kit is ordered. . The Stack kit only anchors the rear. It is adequate, but if the front could be secured also, it would be better/
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      • Verified Purchase
      product works perfectly, and allowed me to connect my 2008...
      product works perfectly, and allowed me to connect my 2008 kenmore / electrolux dryer of the same width on top of our new whirlpool washer. You will need an adjustable wrench to start the feet into the base of the dryer. Rating is because The Home Depot "professional installers" said it would not work and did not help (even though the whole reason I paid extra for the installation was so that they would... do the installation).
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          Love my new appliances. Delivery men from Home Depot were professional...
          Love my new appliances. Delivery men from Home Depot were professional and friendly.
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          • Verified Purchase
          Excellent job cleaning and does it both efficiently and quietly...
          Excellent job cleaning and does it both efficiently and quietly !
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          • Recommended
          Just installed yesterday. Simple installation. Have yet to use the...
          Just installed yesterday. Simple installation. Have yet to use the washer/dryer when stacked.
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          • Verified Purchase
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          • Verified Purchase
          The quality of the clips is fine but it is...
          The quality of the clips is fine but it is outrageous to pay $49.99 for 2 clips and 4 plastic legs/caps and then to charge an additional $59 dollars for appliance delivery for it.
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          • Verified Purchase
          3 found this review helpful
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          • Verified Purchase
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          • Verified Purchase
          The machine does not need the four plastic feet. Can be installed without it.
          The machine does not need the four plastic feet. Can be installed without it.
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          Response from WhirlpoolTeamOct 31, 2020
          Hello Pril, we can only recommend the unit be installed per the installation instructions. WhirlpoolBrand
          • Verified Purchase
          1 found this review helpful
          It worked as advertised, but the price was too high....
          It worked as advertised, but the price was too high. It’s just a couple of brackets and screws. They should be ashamed!
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          • Verified Purchase
          4 found this review helpful
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          • Verified Purchase
          I love it!...
          I love it!
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          • Verified Purchase
          Everything was great....
          Everything was great.
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          • Verified Purchase
          was unable to use because it did not include brackets....
          was unable to use because it did not include brackets. The had to use the stacker kit from the old washer and dryer. Still waiting for a credit for the stacker.
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          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          Zero stars. I was told it would work with my...
          Zero stars. I was told it would work with my existing Whirlpool dryer. It did not. I would like a refund. Absurd that this cost $50 even if it had worked.
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          Response from WhirlpoolTeamOct 31, 2020
          Hey ANN, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand
          • Verified Purchase
          1 found this review helpful
          Dryer makes mechanical noise. Hoping the situation gets rectified....
          Dryer makes mechanical noise. Hoping the situation gets rectified.
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          Response from WhirlpoolTeamAug 20, 2020
          Hey JUSTIN, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand
          • Verified Purchase
          1 found this review helpful
          the new washer and dryer works great and not having the stacking kit would ...
          the new washer and dryer works great and not having the stacking kit would have made it impossible to set up.
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          • Verified Purchase
          Since you need it to stack the dryer on the...
          Since you need it to stack the dryer on the washer, I say it was essential. All the parts you see were all in the bag.
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          • Verified Purchase
          Showing 1-30 of 116 reviews