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Customer Reviews for Whirlpool 24.6 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel

Internet #302785353

Model #WRS325SDHZ

Store SKU #1002737147

  • Lowest repair rate among side by side refrigerators
  • Fingerprint-resistant steel resists fingerprints and smudges
  • Free up shelf space with the can caddy

Customer Reviews

  • 4.1
    out of 12,993 reviews
  • 77% recommend this product
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Showing 1-30 of 12,993 reviews
This came with our new house.
[This review was collected as part of a promotion.] Not something we would have picked. It’s running a lot. The shelves are not adjustable.
by
    Poor design
    [This review was collected as part of a promotion.] The design of the water and ice in the door is all wrong. The water is right at the edge. If it drips it goes down the front of fridge not in the tray. The ice is right behind the water and is hard to get to without mashing the water valve which is easy to mash. The fridge and freezer seem fine. I would not buy this again because of the poor design of the ice and water in the door.
    by
      Nice Upgrade
      Very happy with this appliance. It is nicely refined, sturdy, runs quiet and has a top notch ice maker. Also their delivery men pulled it up a 39” wide staircase without complaint. Once inside, it could be rolled around effortlessly. Style1, this model, has leveling wheels, not leveling feet. Use piece of trim behind it to tip. Prop up front with a book, place a small block under each front corner. Turn wheel bolts left, remove book, and it will now sit on the blocks and no longer roll.
      by
        • Recommended
        The price is right
        Only had it a few days but so far so good. Seems like a lot more room than our old traditional fridge. Always a little worried when bits fall out. See pic. It was not levelled when delivered and the door was totally out of alignment but I have fixed the door and am working on the levelling. The freezer door closes with a satisfying thud but not the main door which might have something to do with the bits that fell out one of which is a magnet. Anyone out there know where it goes?
        by
          • Recommended
          2 found this review helpful
          Poor design on dispenser.
          [This review was collected as part of a promotion.] I have only had the refrigerator for 10 days. Only thing I dislike is the ice/water dispenser. You cannot put a bigger cup up under it, and if you aren't careful you can hit the water which is right above it. Should make dispenser area bigger. So far it is keeping cold, and working.
          by
            Reliable!
            [This review was collected as part of a promotion.] I always liked whirlpool products, affordable and reliable.
            by
              • Recommended
              My refrigerator is freezing my food and I have it set below factory recommendations
              by
              • Verified Purchase
              1 found this review helpful
              Damage during delivery!
              [This review was collected as part of a promotion.] We are still waiting for our door replacement because the refrigerator door was damaged during delivery!
              by
                • Recommended
                Great features I love the side freezer instead of
                [This review was collected as part of a promotion.]
                by
                  • Recommended
                  Not Enough Space - Especially In Freezer
                  [This review was collected as part of a promotion.] It Keeps Things Cold So Far - But Not Enough Space !!
                  by
                    Good value for the price
                    [This review was collected as part of a promotion.] Likes: beautiful finish, long handles, glass (not wire) shelves in the freezer, sized right for my kitchen, 3 drawers in fridge, fridge shelves are elegantly designed and roomy without a wide (in the way) plastic spill strip, lots of options for door storage and I love the size of the ice cubes Dislikes: no leveling feet & Whirlpool support was not at all helpful. Yes I followed the directions on leveling but the refrigerator still wants to roll back and forth when opening and closing. This is an annoying problem! What happened to the round rubber feet? I see a place in the bracket where they should go but they are not there! The ice maker shutoff is very inconveniently hidden, (I would prefer the metal bar), and the water dispenser spout is angled such that water drips down the front of my always pristine and clean fridge cabinet. I’ve had it a week so will see how long it lasts. I expect 10-15 years out of my lightly used major appliances. My previous Whirlpool fridge was 16 years old when it finally died.
                    by
                      Ice maker
                      [This review was collected as part of a promotion.] It’s three weeks old and ice maker is not working properly already
                      by
                        Great Refrigerator!
                        [This review was collected as part of a promotion.] I bought this 3 weeks ago, I read all the reviews and had several concerns from the bad reviews.None of my concerns have been an issue. The refrigerator is very quiet, ive only heard the ice drop a couple of times. I live alone so it makes plenty of ice fairly quickly. I read complaints about it not having leveling adjustment for the feet, the installer put a level on top after installation and it was perfectly level. He also explained that with a wheel, a level adjustment is not possible. I prefer wheels, I had several occasions with my last fridge where I had to roll it out to get behind it. I also read complaints about the water dispenser dripping water down the front panel. Once you learn to correctly hold the cup/bottle this will not happen. The water dispenser is located at a more forward location so I can see how this could happen if you aren't paying attention. I have not even once experienced water dripping down the door. I guess it's because I read the reviews and am always careful to position my cup properly, it's a no brainer. It's an awesome refrigerator and I am very happy with it. I always buy Whirlpool products because they are the best!
                        by
                          • Recommended
                          Awesome refridgerator
                          [This review was collected as part of a promotion.] I bought this over a month ago, I love the ice and water dispenser, the finger print print proof outside stainless steel doors and the roomy freezer section.
                          by
                            • Recommended
                            I like the ice maker but side by side is too small
                            [This review was collected as part of a promotion.] This refrigerator was placed by the builder. Not a bad refrigerator but a little small for me. Would rather have a French door. Works very well and does the job for now.
                            by
                              • Recommended
                              Great fridge
                              [This review was collected as part of a promotion.] We purchased the fridge a month ago and have been very happy with it. My only negative is that it would have been nice if there was a little more explanation in the booklet that came with it of what certain things were. There was a little metal rack on the door that we were not sure if it was a shipping protection part or what, I did an internet search and found that it was a drink holder. All in all, we are happy with our purchase.
                              by
                                • Recommended
                                not a good design
                                [This review was collected as part of a promotion.] First time buying a fridge and it was a bit of an emergency situation...so I should have been more careful. It works well, BUT it is not designed well. You cannot move the shelves in this fridge so you're stuck with where they are. Also, the top shelf is the one with the most room/space, so you end up putting the bigger and heavier objects up there as opposed to putting it on a lower shelf. I hope these shelves hold out. A lot of room in the doors, and those you can move and adjust...but I don't have them full, so whenever I open/close my fridge door (and I do it slowly) stuff falls about in there. I miss my old fridge.
                                by
                                Response from Consumer CareAug 6, 2024
                                Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #574050. We’re looking forward to hearing from you. Marie Q
                                  Beautiful refrigerator works excellent.
                                  [This review was collected as part of a promotion.] Absolutely love this new refrigerator. It is beautiful, fingerprint proof feature works very well. Very quiet even when compressor is running.
                                  by
                                    • Recommended
                                    Great, quiet fridge with Can Caddy
                                    [This review was collected as part of a promotion.] I've been using this fridge for about 5 wks now. PROS: It's quiet, I find it easy to organize my food, it keeps a constant temp (I bought a thermometer to check), and I love the can caddy! The water & ice dispenser are easy to use and the buttons are intuitive. CONS: the on/off switch for the ice maker is in a weird location and I wish I didn't have to remove the entire ice bin to access it. Also, we had some cubes and cracked ice get jammed in the exit shoot, but we figured it out and were able to easily clear the jam. Not sure how it happened. I'm glad I read the manual which says NOT to use stainless cleaner on the no-finger-print exterior. It's cleaned up easily with just a damp sponge. I'm happy with my purchase.
                                    by
                                      • Recommended
                                      Very Spacious
                                      [This review was collected as part of a promotion.] I have had my new frig for a month now and thought I wouldn’t like a side by side as my husband thought it would prevent me from buying too much food, but it holds so much I won! I love the 3 drawers and large door compartments. The freezer is actually easier to find things in rather than the drawers. Best deal ever. Like that it is up off the floor a little. Makes it easier to get under it. My last one was hard to clean under.
                                      by
                                        • Recommended
                                        Large
                                        [This review was collected as part of a promotion.] It’s still new to us, but but so far, I am very happy with it.
                                        by
                                          • Recommended
                                          Excellent product
                                          [This review was collected as part of a promotion.] Is working well I am very happy with this product, the kitchen looks great and is the compliment that make my kitchen looks great
                                          by
                                            • Recommended
                                            Very basic refrigerator
                                            [This review was collected as part of a promotion.] I bought this refrigerator two months ago and have been underwhelmed from the start. Shelves aren’t adjustable and there’s only one which can handle a taller container. This makes it very hard to access the back of all shelves. Water dispenser puts out only slightly cooled water. Also very awkward to use ice dispenser without hitting the water dispenser. Very messy. Temperature of both the fridge and freezer is consistent
                                            by
                                            Response from Consumer CareJul 29, 2024
                                            We manufacture several different models with various features and accessory designs in trying to provide refrigerators that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
                                              Great features
                                              [This review was collected as part of a promotion.] I love the stainless steel. Don’t leave the kids fingerprints or the dog prints. It’s actually pretty roomie and it’s also deep. I bought this fridge thru my builder so I never actually looked at it except thru pictures. There’s enough space on the door for the milk jugs and a pitcher, love the ice maker and water feature. The ice can be crushed or cubed. The freezer is great too also roomie enough for my needs but may be a tad smaller than others may like.
                                              by
                                                • Recommended
                                                Sleek and functional!
                                                [This review was collected as part of a promotion.] We bought this refrigerator about 3 weeks ago and have been happy with it for the most part. It's very spacious, well lit, keeps veggies crisp, makes 2 types of ice, and looks great in our kitchen. The thing that annoys is the swing arc on the refrigerator door. It swings so wide that it literally flies out of your hand, making the contents in the door rattle. I'm afraid it's going to damage someone if they're standing behind it. Thankfully there is no wall nearby or the door would be dented. We've looked online for suggestions to alleviate it and saw that several other buyer have the same challenge - some event rigged cords to slow down the opening of the door. I wish Whirlpool would come up with a solution and post it somewhere.
                                                by
                                                  • Recommended
                                                  One negative but overall useful
                                                  [This review was collected as part of a promotion.] Getting used to the side by side. I still go into the freezer side to get into the refrigerator., but it's getting better. Our only concern is the ice dispenser. .. it's too short. We have to use a smaller cup to get the ice out, not able to get our water bottle or thermos.
                                                  by
                                                    • Recommended
                                                    Good buy
                                                    [This review was collected as part of a promotion.] Needed a white appliance and the wait time was extremely long to receive one. Found this at a local appliance store and it def does the job. Am very happy about my purchase although making white appliances this difficult to find is disheartening. Would have given a 5 except as mentioned we paid 500.00 more for white vs stainless and also the water dispenser location needs to work!
                                                    by
                                                      • Recommended
                                                      New is nice
                                                      [This review was collected as part of a promotion.] I really love my new refrigerator makes ice quickly and isn't loud
                                                      by
                                                        • Recommended
                                                        Whirlpool refrigerator worse product
                                                        My first experience with whirlpool is a 2,300 refrigerator. Ive had issues with it since the first week I bought it had it for 2 years now and I’ve had service on it 7 times already. Whirlpool warranty seems to not care much about my situation I’ve been with out a working fridge for over a month and they just seem to not try to fix the problem. Their warranty is the worse I will never again buy a whirlpool appliance ever after all the hassle they have me going through!
                                                        by
                                                        Response from WhirlpoolTeamJul 2, 2024
                                                        Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand
                                                          3 found this review helpful
                                                          Beautiful and Great features!
                                                          [This review was collected as part of a promotion.] Beautiful refrigerator. The black stainless steel is easy to keep free of smudges and prints even with little ones....inside is very easy to clean and find items. Great features and easy to read panel.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 12,993 reviews

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                                                            Refrigerator Width (in.)

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                                                            Depth (Excluding Handles) (in.)

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