#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(870)307-6062

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 6:00pm

Curbside:
09:00am - 6:00pm

Location

3000 E Harrison St

Batesville, AR 72501

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 431 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
Great younger dude loaded blocks for me
Loaded blocks and helped answer my questions.
by
    • Recommended
    Great service
    Check out girl was really helpful
    by
      • Recommended
      Way to go, Lisa!
      I went through the store looked at whatever I wanted to look at and enjoyed my visit there. Found everything I was looking for when I got to the checkout Lisa was there to help me. She helped me through everything saved me $25 on my purchase and she was so nice and helpful and I appreciate that.
      by
        3 for 3
        3 online orders in a row messed up by this store because of inaccurate inventory. Even after attempting to verify on phone. Dont know what to say other than avoid!
        by
          Great service
          Had a great experience with a cashier. (Trina) Was helping a customer beside me and took time to help me also with an issue in the self check out.
          by
            • Recommended
            Always has what we need!
            Every visit is a success.
            by
              • Recommended
              Rude management
              Drove 45 minutes. Inventory off by 82 sheets of 3/4 4x8. Asked manager about correcting said it wasn't his job.
              by
                1 found this review helpful
                Great service
                Found what I needed, had an issue with self check out and your associate Trina was very nice and helpful with my issue!
                by
                  • Recommended
                  Great employees!
                  I would like to commend the following employees for their great service: Bobby, Sierra, Stacey, Tonya (all in the appliance department), and Tanya at the customer service desk.
                  by
                    • Recommended
                    Fantastic customer service
                    Everybody was awesome in the store
                    by
                      • Recommended
                      Last chance
                      I have shopped at the store many times to in the past and spent a lot of money, but after this last run around with sales associates and customer service I am finally and completely finished. I will gladly drive 30 minutes to a competitors store.
                      by
                        1 found this review helpful
                        Great store!
                        We love our local Home Depot store! The customer service is excellent!
                        by
                          • Recommended
                          Bad experience every time
                          Worst Home Depot lumber section I've ever seen. Very unorganized, products unlabeled. Also couldn't cut lumber, because "saw was broken". Lumber checkout register was also broken, had to go in inside to pay for lumber. Took almost 2 hours to get two sheets of MDF.
                          by
                            1 found this review helpful
                            profiling
                            once I walked up to the counter and said my card was declined by the way I was stressed. I felt like I was being profiled with snarky comments about. Did you make a payment? No one let me say that I got a new card in the mail, but it was just in my name only did not have my husbands name listed not a good experience and as far as I’m concerned, I will not be back
                            by
                              Not in stock
                              Website said they had a qty. of 35 in stock and when I drove an hour one way to buy a couple of this item, they had none in stock. An associate named Paul helped me the most by trying to find the item. A couple of other associates was of little help they acted like they didn’t have the time to help, but Paul spent awhile with me trying to help.
                              by
                                • Recommended
                                Handicap spaces
                                always too many unused Handicapped parking spaces and we have to park to far from the store. we are senior citizens
                                by
                                  Awesome Customer Service!
                                  Shelby Manna went above helping us with great customer service with patio furniture! Never had an Assistant Manager please customers so quickly! Thank you Shelby!
                                  by
                                    • Recommended
                                    GREAT FEATURES
                                    OUTSIDE LUMBER MAKES IT NICE LOADING LUMBER
                                    by
                                      • Recommended
                                      love the outside lumber yard.
                                      outside lumber drive through maid loading lumber simpler
                                      by
                                        • Recommended
                                        Delivery
                                        . Although I understand delays there was not attempt to call or resolve the issues . I found out only when calling when the truck was not even loaded . I had paid additional for a delivery window . This was my attempt to not waste the contrition crews time . I wished this store would atleast made an attempt to do the same
                                        by
                                          I love show Low Home Depot
                                          There is always someone there to help you. Is best to know what side of the story the park on.
                                          by
                                            • Recommended
                                            Great service
                                            Always find what I need with the expert assistance from store employees. Friendly and great environment.
                                            by
                                              • Recommended
                                              Crowded aisles
                                              I am somewhat handicap and use the electric scooters that the store provides. The aisles were so crowded and narrow with product, it was hard to get down them.
                                              by
                                                Excellent customer service thank you for treating me like I'm part of a team.
                                                I couldn't be more pleased with the pro desk employees that this store has.
                                                by
                                                  • Recommended
                                                  Great great service
                                                  Could not have asked for better service from shopping to check out to loading.
                                                  by
                                                    • Recommended
                                                    Law and Garden experience was great!
                                                    Colton and Chance were extremely helpful.
                                                    by
                                                      bad customer service
                                                      if I could give it less than one star I would, the person I dealt with, Jeff, I think his name was, should be fired.
                                                      by
                                                        Good day shopping!
                                                        Actually had what I needed, Good product, good price!
                                                        by
                                                          • Recommended
                                                          Friendly environment
                                                          Home Depot is one of my favorite places to shop…especially the one in Batesville, AR! Everyone is so helpful and friendly. They do not always have exactly what I want, but I can always find something else to get ;) yah I probably spend way too much money there. Lol
                                                          by
                                                            • Recommended
                                                            1 found this review helpful
                                                            Great ladies in appliances
                                                            Ashlyn and her assistant are the best.. check them out!!
                                                            by
                                                              • Recommended
                                                              1 found this review helpful
                                                              Showing 1-30 of 431 reviews

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