#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(870)307-6062
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3000 E Harrison St
Batesville, AR 72501
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Customer Store Reviews

  • 4.5 out of 389 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Great store to shop, with friendly employees.
Great store to shop, with friendly employees.
by
  • Verified Purchase
  • Recommended
Other than being told i would have to wait ,all was good,She should have said I will have someone...
Other than being told i would have to wait ,all was good,She should have said I will have someone with you shortly as no one has to wait when there are other stores in town.
by
  • Verified Purchase
  • Recommended
Poor customer service . Last night I call to checked if this Home Depot have a tile in stock and ...
Poor customer service . Last night I call to checked if this Home Depot have a tile in stock and they did so I travel 1 hour to get it and the service was terrible. They didn’t try to find it , have to get someone else that want it to help since the other employee was just being lazy
by
  • Verified Purchase
Everyone is eager to help, anytime we are in the store we are asked if we need any help. If someo...
Everyone is eager to help, anytime we are in the store we are asked if we need any help. If someone doesnt know the answer they know who will and call them immediately. Everyone is super friendly ans very helpful. Batesville is our go to store for anything home improvement! I ordered a matching cooktop and oven for my soon remodeled kitchen. The cooktop I ordered had Stainless detail, the vender contacted me and said that it had been discontinued but they were replacing with the newer comparable model. When I look up yht model number given I noticed it wasnt stainless, but there was one that was. When I called the vendor back they wouldnt trade out for the stainless. When I called the store, the associate called the vendor and got the same answer but then passed me up to the manager who was Cortney, she was able to cancel my order and reorder with the stainless cooktop at no additional cost! I am so happy. She went above and beyond and I'm so thrilled.
by
  • Verified Purchase
  • Recommended
Being a retail employee myself, I know how exhausting Black Friday can be for employees. I came i...
Being a retail employee myself, I know how exhausting Black Friday can be for employees. I came into the Batesville location in the evening on Black Friday and received some of the best customer service I have ever seen! I spent over two hours in store and received assistance for the majority of my shopping trip. From explaining what tools I needed to paint, to tips on patching drywall, the customer service was excellent. Never once did any employee make me feel bad for having no idea what I was doing. Everyone was extremely patient and kind, and answered every question I had, (which was a lot!) I’m very thankful for such a great experience and I recommend this store to everyone!
by
  • Verified Purchase
  • Recommended
Great store. Great help. Helpful advice. Accepts returns when needed. Places customer first.
Great store. Great help. Helpful advice. Accepts returns when needed. Places customer first.
by
  • Verified Purchase
  • Recommended
THE STORE WAS CLEAN AND THE EMPLOYEES ARE VERY FRIENDLY AND SEEM TO ENJOY WORKING FOR YOUR COMPAN...
THE STORE WAS CLEAN AND THE EMPLOYEES ARE VERY FRIENDLY AND SEEM TO ENJOY WORKING FOR YOUR COMPANY. GREAT CREW OF PEOPLE. DENISE JOSLIN NEEDS TO BE RECOGNIZED. SHE WENT ABOVE AND BEYOND TO HELP US.
by
  • Verified Purchase
  • Recommended
All workers are friendly and they assist us in all what we need !!the store is neat and we find t...
All workers are friendly and they assist us in all what we need !!the store is neat and we find the stuff we need easily
by
  • Verified Purchase
  • Recommended
We were extremely happy with the store itself and the sales people that assisted us.
We were extremely happy with the store itself and the sales people that assisted us.
by
  • Verified Purchase
  • Recommended
Store was clean and has AWESOME service. The best hardware store EVER! Thanks for all your help!
Store was clean and has AWESOME service. The best hardware store EVER! Thanks for all your help!
by
  • Verified Purchase
  • Recommended
I think it is a nice thing to have employees who give a hoot! Mathew went out of his way big time...
I think it is a nice thing to have employees who give a hoot! Mathew went out of his way big time to find MY PRODUCT. I was so relieved to get IT. I had been to 4 stores and ZILCH!! I'm a happy camper. Rachel T. is also a special gal. very nice! When I go back to H.D. if I need assistance I will look for one of them!!! Bonus' come to mind,or at least a whole weekend off!! My product was not a challenge for Mathew even though it's probably not a popular product. " Howard Butcher Block Wax!! I got a new cutting board and ya'll had it!! This is by far THE CLEANEST H.D. I've ever been in!! Just moved from Phoenix where there are several H.D.s.By the way Mathew ASKED ME if he could help me, I didn't have to ask him!!! Thanx for the HELP YOU 2!!
by
  • Verified Purchase
  • Recommended
We highly recommend the Batesville Home Depot.
We highly recommend the Batesville Home Depot.
by
  • Verified Purchase
  • Recommended
The store was clean and well stocked but do not expect much help from employees and double check ...
The store was clean and well stocked but do not expect much help from employees and double check prices as they are scanned. If something scans wrong easier to just tell them to take it off and buy it somewhere else.
by
  • Verified Purchase
Have lived here for 13 years and enjoy shopping in my local Home Depot. All employees make you fe...
Have lived here for 13 years and enjoy shopping in my local Home Depot. All employees make you feel good. Willing to go out of their way to help me be satisfied
by
  • Verified Purchase
  • Recommended
Tia was very helpful!
Tia was very helpful!
by
  • Verified Purchase
  • Recommended
Worst customer service of any store I have ever shopped in.
Worst customer service of any store I have ever shopped in.
by
  • Verified Purchase
My favorite store! Friendly and helpful employees. They have great products for all your househol...
My favorite store! Friendly and helpful employees. They have great products for all your household projects!
by
  • Verified Purchase
  • Recommended
The store was very neat and well organized. The employees are always very helpful. The store ve...
The store was very neat and well organized. The employees are always very helpful. The store very well stocked. We enjoy going to shop there!
by
  • Verified Purchase
  • Recommended
Terrible customer services.
Terrible customer services.
by
  • Verified Purchase
All employees from Manager down are always friendly, helpful and willing to assist us any time we...
All employees from Manager down are always friendly, helpful and willing to assist us any time we shop. It is always clean and well stocked.
by
  • Verified Purchase
  • Recommended
I enjoy going to the batesville store. The employees are always friendly and helpful. It is well ...
I enjoy going to the batesville store. The employees are always friendly and helpful. It is well supplied, there is a little clutter in the indoor garden center, some aisles are blocked! But for the most part , a good shopping experience!
by
  • Verified Purchase
  • Recommended
I don't know how we got along without Home Depot.
I don't know how we got along without Home Depot.
by
  • Verified Purchase
  • Recommended
Everyone was nice & helpful . The store was clean & comfortable . When you ask for help you get t...
Everyone was nice & helpful . The store was clean & comfortable . When you ask for help you get the service far & beyond.
by
  • Verified Purchase
  • Recommended
This particular Home Depot store has the best employees. They are friendly, not too pushy, and ve...
This particular Home Depot store has the best employees. They are friendly, not too pushy, and very knowledgeable. The store itself is clean and has a wide selection of products. I never had to track down a worker for assistance, there was always someone coming to us to ask if we needed help. Also, the prices here compared to other Home Improvement stores cannot be beat.
by
  • Verified Purchase
  • Recommended
Home Depot # 1411 Batesville was clean and nothing was blocking the aisles. I was ordering a fro...
Home Depot # 1411 Batesville was clean and nothing was blocking the aisles. I was ordering a front door and a storm door; they had several in the store to look at. The associate was busy with another customer when I arrived at the store but that gave me time to look at what they had in stock. The associate Bridget Eason was very friendly, always had a smile on her face. She was very helpful on helping me pick out the style door I was looking for, the window to have in the door, and the color for my door handle and hinges, and also was very helpful with my storm door. My next visit to Home Depot #1411 Batesville when I am needing something I will ask for Bridget.
by
  • Verified Purchase
  • Recommended
Good selection, pretty good prices.
Good selection, pretty good prices.
by
  • Verified Purchase
  • Recommended
My husband and I had a huge shopping list from a lot of different departments! We required help ...
My husband and I had a huge shopping list from a lot of different departments! We required help in a couple of departments and all employees were so helpful and so nice! We love or Home Depot!
by
  • Verified Purchase
  • Recommended
Love our local Home Depot store. The employees are always there to help you if you need it! They...
Love our local Home Depot store. The employees are always there to help you if you need it! They never seem to be upset or bothered by questions or the need of help. They are always happy to assist!
by
  • Verified Purchase
  • Recommended
The store has been a pillar in Batesville to all contractors and handymen when it opened. With th...
The store has been a pillar in Batesville to all contractors and handymen when it opened. With the installment of the [self-checkout] the cashiers seem to 'rally' up front, however not at the checkout desk. They direct you to check yourself out. On my last visit I had to wait 15 minutes to get a receipt after I paid for the item[s]. There were no employees, including management, that knew the computer system and as a result i will try the older businesses in Batesville for my needs and shop at HomeDepot as a last choise. After the 15 minute wait the management staff did not even extend a profession position and contact me and see how my other shopping experience was. Batesville needs to invite other large retailers to fill the need of having only one store in the city. The attitude has gone downhill from when Home Depot first opened.
by
  • Verified Purchase
THEY ARE NICE PEOPLE WORKING THERE AND THEY ARE ALWAYS WILLING TO HELP WITH ANYTHING...NICE STORE...
THEY ARE NICE PEOPLE WORKING THERE AND THEY ARE ALWAYS WILLING TO HELP WITH ANYTHING...NICE STORE....
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 389 reviews

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