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Showing 1-30 of 519 reviews
Jun 4, 2024
Outstanding employees who are always happy to help
Shout out to Edith and Kermit for all their time trying to track down a replacement door handle. They made supplier phone calls after scouring the Home Depot sku's. They both got their hands dirty by picking through and measuring all the greasy door handles and inner workings.
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Recommended
Sep 4, 2024
great service
I like this location. They always help me!
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Recommended
Aug 4, 2024
Cathy was great!
Cathy, at Bloomington, was a great representative for Home Depot. We were shopping and I spotted a bright area rug. Cathy from the other side of the area , “ It’s on sale!” I decided we would buy it. She said they would wrap it up for us. We shopped for a while and went back. In the meantime, she had zipped around looking for a cart and dragged it behind her for us to put the rug in. That was very thoughtful and took a lot of work. I asked her we could find wood glue? She told us aisle 2. As we were searching in aisle two, she came zipping down the aisle, saying “Sorry, I was wrong it’s aisle 4. She was extremely pleasant and went out of her way to help. She has a great personality and brightened our day. Thanks, Cathy!
Debbie Adair
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Recommended
Aug 1, 2024
Garden center
Bought a tree and had great customer service with employees ALAN and ALEX.
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Recommended
Jun 7, 2024
Home Depot Top management
Home Depot used to be a better company because they hired people with experience in the building business . Now it is the opposite they don't want customers to know what it takes to do a project correctly
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May 31, 2024
Sales clerk went above and beyond.
I purchased a floor model range, and typical delivery was not available. With the help of the Kim, sales clerk, and Asha, the store manager, we were able to find a way to get it to my house. They went above and beyond.
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Recommended
May 28, 2024
Found the shelf I needed
The Bloomington store is an busy location, as it should be, and the employee, Gramma Mae, was very helpful in helping me find the shelving. Very pleased with this location!
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Recommended
May 26, 2024
Well supplied store
We had a vision for corner windows and Kert Bantz, Millwork Specialist, worked very closely with us to create the product we want. We will always return to him for future projects.
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Recommended
May 6, 2024
Above and Beyond customer care!
I would like to extend a huge thank you to Nick, asst manager and your employee Steve who went way out of their way to help problem solve my frustration with being charged a delivery fee. I was unaware that online and store policies can be completely different for delivery fees. They certainly could have persisted and I would have walked away annoyed without any purchase. However they took extra time to problem solve the dilemma and can up with a fair solution. I SO appreciated their kindness, diligence to make it right, and professionalism throughout. As we all know, this is difficult to find in our fast paced and , at times, less customer focused world. Thank you Nick and Steve! At Bloomington Home Depot!
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Recommended
Apr 21, 2024
Excellent experience
I needed 4 items for my contractor and Adam provided exceptional help finding all 4 items. Very pleasant, knowledgeable, and quick!
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Recommended
Apr 17, 2024
Great employee help
Garrett and Dawn were great help in assisting me with what I was looking
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Recommended
Mar 31, 2024
What a great trip!!
I needed a closet organizer and I could not find it anywhere until I went to home depot which helps a lot!!
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Recommended
Mar 21, 2024
Amazing Customer Service!
Terrys garden department rocks!!!
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Recommended
Feb 21, 2024
Great Customer Service
I visited this store to exchange my 5 gallon water jug. I had my 3 month old with me so I knew it was going to be challenging trying to lift the new jug. Thankfully Ernest assisted me with checking out and also put the new jug in my cart for me. Great experience!!
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Recommended
Dec 8, 2023
Tiling project made easy
Had a very helpful man named Ray assist me in gathering supplies for a project! Thank you for the help and kind conversation!
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Recommended
Nov 28, 2023
Most knowledgeable Home Depot staff!
I go to Home Depot multiple times a week and I always find Bloomington store the most helpful.
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Recommended
Nov 22, 2023
No help
Lots of employees standing around but no help and no cashiers. No answers and when I did find stuff, was forced to use self checkout. I don't work here.
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Oct 18, 2023
Where to find stuff you need.
Great employees. However, management should look into getting more staff because most of us usually need to search for help.
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Recommended
Oct 11, 2023
Great Customer Service
Amanda was so helpful on my trip on 10.11.23. She made keys and rang up my order for me. She went above and beyond.
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Sep 16, 2023
Fantastic Experience
Went in for BBQ supplies and more. Best customer service experience I've had with them yet. Shout out to Amanda and Maria. The whole staff was most helpful. Recommend this location and two thumbs up.
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Recommended
Aug 18, 2023
Well Trained Sales Person
A young lady helped me choose a washer and dryer. She knew all the answers to my questions. She wasn’t at all aggressive and has a wonderful personality. Her name is Jasmin.
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Recommended
1 found this review helpful
Aug 15, 2023
Helpful employees
One of the best experiences I have had shopping in a long time. Helpful cashier at the return counter and helpful employee on the floor to help with heavy shelving boxes
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Recommended
Aug 7, 2023
Friendly place to shop for all your home improvement needs.
Kathy in the flooring department is the best, helped us with picking a carpet and installation.
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Recommended
Jul 21, 2023
Excellent Service
We went in to the store to just look at a new gas range and refrigerators, we were helped by Edward Reilly, we found a range we liked that ended up being a floor model, the price we thought it was ended up being way more than what we thought the sale ticket said, so we decided we’d wait on purchasing anything that day. Edward told us it was a floor model they intended to clearance and he’d check with management to see if he could get it for us at the original price we thought it was which was expired. Sure enough he came through and even called to see if we could extend the 12 month interest free to 24 months, sure enough he got us that too. He offered us excellent customer service and above and beyond pricing. He’s a rare find in todays world. Thanks Edward Reilly
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Recommended
4 found this review helpful
Jul 9, 2023
Millwork Dept
Kermit in millwork was very helpful.
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Recommended
Jul 4, 2023
Bad Experience with Appliance Purchase
Bought washer/dryer based on product availability and scheduled delivery date. Three days after purchase Home Depot sent notice that delivery would be delayed two months. No help provided! Lost valuable shopping time. Be aware and I'll never shop at the Home Depot again!!!
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May 27, 2023
Great Customer Service
I haven’t had much luck at the Bloomington Home Depot lately, but this morning Ernest had me leaving with a smile! He was so helpful and joyful. It was a wonderful way to start off my day!
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Recommended
May 23, 2023
Awesome Customer Service!
Had some perennials that didn't thrive to return after last season. Had the most wonderful experience with the agent at the Returns area. She went the extra mile to look up a receipt that I couldn't find at home. She made the experience very satisfying!
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Recommended
May 20, 2023
Excellent customer service!!!
The staff here was so helpful and friendly.. especially in the garden center!!
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Recommended
Apr 23, 2023
Great experience at Bloomington Home Depot
Looking for a replacement undercabinet light and employee Asha made sure I was buying the correct color temperature light to match the old one. Thank You !!