Reviews for Burnsville #2809

this place always has what I need and always has great help to help me find it. And even when I had to return an item Matthew M. helped me no problem and without any hassle

I've been shopping at this store for over 25yrs. I rarely if ever have met any employee that was not respectful or capable at their job. My one possible complaint (small). Is that at the customer service counter the under staffing gets annoying. Other than that, "you get what you give". I treat them like "people" and they do the same in return.

Customers are invisible to store employees except when they ask if you want to open a Homedepot charge card but even then they will not look at you! Employees talk over you, yell to other employees with you in between, walk in front of you in the aisles, block your path. Employees seem to like each other though because they spend lots of time talking.

Richard was my cashier total joy give this guy a raise he seems to enjoy his work and is so helpful and a Happy guy. I would love to have more cashiers like him!!!!!!!!

Neat, clean, and employees were very helpful, with a smile.

Such a great experience buying our new kitchen appliances here! Tom H helped us choose the right appliances for our specific needs. He was so knowledgeable, patient and kind! He answered all of my many questions and made the process so much easier! Great buying experience!

This store has the most helpful and friendly staff around. I go out of my way to shop at this store even if there is one near by me because of the customer service, the friendliness, and the availablity of help. The co workers seem to enjoy working with each other and that creates a nice atmosphere too. Whatever is working there, replicate it around town at other Home Depots, OK? Spread the happy.

In the last couple of weeks, I have initiated the use of the paint store, plus the Home Improvement. Your store is to be commended for the expertise, knowledge and professionalism. I have benefited greatly of their input, advice in my recent purchases.

This store is not really interested in individual DIY buyers. It is so understaffed it practically echoes. Employees barely engage or listen. There is no real effort to help solve a problem, esp. for an homeowner who may not have or need the newest version of an item, just a way to fix an old one. This is a contractors store. Not for homeowners.

My interactions with staff have always been satisfactory or more than. They are helpful and cheerful. I found exactly the lamp dimmer gizmo I was seeking.

The associates are always read to help and greet you with a smile! A great start to the morning!!!

Love this store! I know exactly where to find what I'm am going to buy because the exact location in on my computer screen.

Great staff!!! Pleasant and helpful.

Home Depot is a GREAT place to shop for home improvement needs. In the past few years they have turned their stores into wonderful places -- where the employees are always eager to help and seem happy and well compensated. Now that's how a great American company should act - and that's why they will keep getting my business!!

The sales associates are very friendly. They are always helpful and greet you with a smile and a Hello. Today, even the cashier in training (a little nervous) was friendly and made eye contact and spoke with confidence.

Gret place to shop for home improvement items.

I had a great experience shopping for my Andersen screen door. Lots of options. Very helpful sales staff. Helped me right away. I didn't have to search for an employee. Nice store. Nice people. I will definitely go back to this Depot.

Very friendly staff! Thanked me for my service and brightened my day.

I have always been able to find the products I am looking for in the store. I do check online, first, to make sure the store carries it & where it is located. Being disabled, I need to minimize my standing/walking time/distance, and your online ability to find exactly where an item is is quite important to me.

Layout is great... placement of products is well ordered and grouped. Checkout people are helpful and personal.

We always find someone to assist us with any question, the store is clean and well-organized so it's easy to find the items we are looking for.

The Burnsville Home Depot has upgraded it's customer service. Every time I visit the store several people ask if they can help me. When I've needed help, the employees have been very friendly and helpful. Usually, I find everything I'm looking for at this store.

George did a great job walking me across the store, helped me find my part and made sure my trip was successful.

The employees are very friendly and inviting from Bill at the Front Entrance to John in Plumbing answering all my plumbing needs. Clean store with newly renovated bathrooms-VERY CLEAN

Very helpful staff.

The employees were friendly and helpful, especially Kathy in the design department and Darlene at check out. Clean store, found what I needed. Fast service!

I have always had GREAT service at this location. I am an avid DYIer and use Home Depot often for supplies. At this particular Home Depot I find that the employee are extremely knowledgeable and friendly. I trust the advice that they give. I just wish there was more of them on the sales floor. I love the fact that they will cut a board down for me to looking up another location that has a product if they are out of it. Please keep up the greatness it is hard to find.

Home Depot was very helpful to me, as an older woman expects . Thank you Home Depot !!!!

Friendly staff, clean store, well organize and always a smile waiting for you:)

I live in IOWA and have to to travel to Burnsville every 2 months. I have always had great service at this store. The employees are always very helpful and the product selection has been exceptional.