#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(410)631-2823

Tool & Truck Rental

(410)631-2820

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6315 Eastern Ave (dundalk)

Baltimore, MD 21224

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Customer Store Reviews

  • 4.5 out of 486 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
Your stores are great plus there are thousands of items one can shop for on line and have shippe...
Your stores are great plus there are thousands of items one can shop for on line and have shipped directly to your home.
by
  • Verified Purchase
  • Recommended
My experience with this store was outstanding! Customer service is not what it use to be and to w...
My experience with this store was outstanding! Customer service is not what it use to be and to walk in this store and come in contact with people that are ready to help in any way was refreshing. John Clark helped address my needs that day, took his time to explain everything to me, and made sure that I understood and was satisfied before I left the store. Great Job!!
by
  • Verified Purchase
  • Recommended
Ms.Georgia at the Custoner Service desk is an excellent employee. She is very helpful and knowled...
Ms.Georgia at the Custoner Service desk is an excellent employee. She is very helpful and knowledgeable about anything you may need assistance with. Stop in and say hi to her!
by
  • Verified Purchase
  • Recommended
Barbara the cashier is great look for her in check out she will make sure your visit and experien...
Barbara the cashier is great look for her in check out she will make sure your visit and experience is great.I will shop there again and again they had everything I needed.
by
  • Verified Purchase
  • Recommended
I just wanted to drop a note saying how well I was treated today at the HomeDepot. 6315 Eastern. ...
I just wanted to drop a note saying how well I was treated today at the HomeDepot. 6315 Eastern. I came in to have hose repaired and I was so impressed with your employees. One gentleman showed me the common courtsey of retriving a motorized cart and also instead making me wait for the person or persons for lawn and garden, just to me to the area and helped me locate and pick up the repair kit i needed to repair the said hose. I was very impressed the most was I came in for a simple repair and I was treated as if I were a rock star. This type of service is becoming extinct. You see more and more young people at retail establishments that simply don’t care one way or another – what you think of their service. The gentleman in question was a white male with gray hair on this particular Saturday afternoon say about 2:20-3:37pm . The staff and service is simply amazing!”
by
  • Verified Purchase
  • Recommended
I have been going to this Home Depot for years. They always are there to help you.
I have been going to this Home Depot for years. They always are there to help you.
by
  • Verified Purchase
  • Recommended
Scott's team at the Prodesk are exceptional! I always get the best customer service from each of ...
Scott's team at the Prodesk are exceptional! I always get the best customer service from each of them; Kelly, Jill, Cindy, and of course the other 2 folks too!! Awesome service!!
by
  • Verified Purchase
  • Recommended
We've been to a lot of the local Home Depots over the years. This one is definitely the best staf...
We've been to a lot of the local Home Depots over the years. This one is definitely the best staffed, cleanest and best stocked of any of them.
by
  • Verified Purchase
  • Recommended
Great cashier experience with Paulette 9/6/17
Great cashier experience with Paulette 9/6/17
by
  • Verified Purchase
  • Recommended
I visit this store often and the employees have a definite commitment to customer satisfaction. B...
I visit this store often and the employees have a definite commitment to customer satisfaction. Baltimore is known for its outgoing people who make everyone feel like family. The employees in this store do exactly that.
by
  • Verified Purchase
  • Recommended
Very friendly staff!
Very friendly staff!
by
  • Verified Purchase
  • Recommended
Scott and his team at the Prodesk are very helpful and friendly! Always a pleasure to deal with!
Scott and his team at the Prodesk are very helpful and friendly! Always a pleasure to deal with!
by
  • Verified Purchase
  • Recommended
Customer Service
On two occasions I had to order appliances for my rehab apartments and I met with Sherry Mullin. Sherry was Fantastic she helped me order my various appliances and kept me posted the entire time up until delivery she's a great asset to the store
by
    Always clean, friendly staff and well stocked.
    Always clean, friendly staff and well stocked.
    by
    • Verified Purchase
    • Recommended
    Shopper
    Service was great they walked me over to the yard where I need to make my purchase everything was great at the store very friendly people will go back again
    by
      always clean employees friendly
      always clean employees friendly
      by
      • Verified Purchase
      • Recommended
      I had an amazing experience today that far exceeded all expectations when I walked in. I needed h...
      I had an amazing experience today that far exceeded all expectations when I walked in. I needed help with a project idea and Nick S. thought through the best way to construct the project and actually built it for me in the store!!!! I could never have done what he did. Everyone in the store was very nice and helpful. I shop here anyway, but today was extra special. Thanks again Nick S.
      by
      • Verified Purchase
      • Recommended
      I enjoyed my shopping experience with Steve. He help me find the right refrigerator. After buying...
      I enjoyed my shopping experience with Steve. He help me find the right refrigerator. After buying the refrigerator another associate helped us get an air conditioning unit as well. This store made our visit quick, effiecient and stress free.
      by
      • Verified Purchase
      • Recommended
      Progress
      This store has been a blessing for residents of this area for years.Through growing pains and ups and downs,it keeps it's head up.Good management usually.Each employee seems to care.
      by
        Great location
        Great location
        by
        • Verified Purchase
        • Recommended
        The Dundalk MD store is not only the closest to my home, but also the friendliest staff I've ever...
        The Dundalk MD store is not only the closest to my home, but also the friendliest staff I've ever had the pleasure to deal with. I see the same people each time I shop there, and although we're not on first name terms, there is always that smile of recognition and a willingness to help me. One man was recently extremely helpful in my purchase of a new tool chest. Moe asked all the right questions and filled in the blanks, and led me to the perfect chest for my space and needs. This is "My" Home Depot. Where I can always count on products being in the same place, and a helpful staff to keep me from buying the wrong product for the job, saving me money and time.
        by
        • Verified Purchase
        • Recommended
        home depot is the go to store for every type of consumer, male, female, DIY, or contractors. you ...
        home depot is the go to store for every type of consumer, male, female, DIY, or contractors. you can't beat the service you get from their knowledgeable employees. if you do have a problem with anything home depot will immediately correct it and make sure you are satisfied. i shop at the store and online and have never had a problem. great shopping experiences.
        by
        • Verified Purchase
        • Recommended
        My husband and I were in the store looking at items for a kitchen remodel, we were greeted by Nik...
        My husband and I were in the store looking at items for a kitchen remodel, we were greeted by Nikki and was helped immediately, she was very patient and well informed on all products and services provided by Home Depot, she made our selections very easy with all of her knowledge and expertise, she set up a consultation appointment, and helped us immensely through the process of selecting our cabinets and appliances, we loved the Visual images she made so we could get a clear view of the things chosen and how they would look in your kitchen that is a plus, we purchased all of our items because of her being so helpful and patient with us making our selections we will give her a 25 out of five if that's was possible she's awesome !!! I must say that I have not been in another Home Depot where all the employees greeted us, and the stores very neat and clean all the way to the checkout everyone was helpful ! Will be shopping at the Dundalk store versus the store near my home !
        by
        • Verified Purchase
        • Recommended
        The employees are always willing to help you until everything you need is done. Never have to lo...
        The employees are always willing to help you until everything you need is done. Never have to look too far for help because there are ample employees working.
        by
        • Verified Purchase
        • Recommended
        staff are both friendly and knowledgeable,great prices, huge stock what else could you want in a...
        staff are both friendly and knowledgeable,great prices, huge stock what else could you want in a store
        by
        • Verified Purchase
        • Recommended
        Cornell Moore and Elaine Gavin in the Appliance Department go the extra mile to make certain you...
        Cornell Moore and Elaine Gavin in the Appliance Department go the extra mile to make certain you are satisfied. Would highly recommend seeking them out.
        by
        • Verified Purchase
        • Recommended
        happy with my visit and lern from salesman i didnt no!
        happy with my visit and lern from salesman i didnt no!
        by
        • Verified Purchase
        • Recommended
        Customer service was great
        The customer service I received while looking for a over the range microwave was great. Steve helped me and made the process much more easy.
        by
          • Recommended
          Scott's Team at the Pro-Desk are awesome! Terry, Jill, and Cindy have been very, very helpful to ...
          Scott's Team at the Pro-Desk are awesome! Terry, Jill, and Cindy have been very, very helpful to me and my son! Wouldn't go to any other Home Depot because of the great service!
          by
          • Verified Purchase
          • Recommended
          employees always helpful
          employees always helpful
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 486 reviews

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