Reviews for Eagan #2813

Always a good experience especially in the paint dept!

An employee by the name of Darrell Zerwas was extremely helpful, friendly and knowledgeable making my shopping experience very satisfying.

There is a guy named Charles Cruise that works in the lumber area. He knows his stuff and has very helpful ideas. Everyone is really polite and nice.

The store was very organized, the employees I talked to were very helping. Good shopping experience.

I called the Eagan MN store on the afternoon of Dec 18, 2020 to inform them the vanity/sink combo my husband and I purchased that morning only had the vanity, the sink top was missing. The Eagan MN afternoon Manager, had located another vanity/sink combo and he said it could pick up the next morning at the front desk. The morning of Dec 19th, I arrived at the Eagan store to find the vanity/sink combo wasn't at the front desk. Associate, Rose at the return desk indicated there wasn't any vanity/sink combo up front, nor did they have any in inventory at the Eagan store. I was frustrated. Rose went over and beyond to make it right for us, she found the vanity/sink combo at another location. She had it picked up from the other location and delivered it to our home. Thank You Rose for turning our bad experience into a good one. Bravo!

Overall, we had a good purchase and installation experience.

I always find my project shopping successful and satisfying at the Eagan, MN Home Depot.

Great store and great employees. Chuck Dufon at the ProDesk is amazing. Been coming here since the day the store opened.

Was in the market for a water softener and experienced such great customer service. Dan Dancer went out of his way to make sure I understood everything about the product and installation without trying to upsell, which is refreshing. He even sketched out a step by step diagram for me and offered a lot of tips for a self-installation. Shout out to Paul Reeb who also gave me some tips and lifted everything into my car.

Excellent Experience at Eagan Home Depot. Having noticed a great value on a Black Friday item, I went to pick it up and the team member (Paul) provided information on options to help get the job done right. He was caring and helpful in evaluating choices and even helped me select other bargains for the overall project. I noticed that he balanced time for me, several other customers and team members. Truly outstanding service - I will definitely be back

I highly recommend this store. I am a regular at this Home Depot. I do a number of projects that I haven't attempted before and I have always gotten good advice from the staff. They are also extremely willing to help me find things. I also really appreciate their curbside pickup. I just tried it and it took only about 5 minutes.

We frequently shop at the Home Depot in our neighborhood and have always found associates to be friendly and helpful. The store is well stocked and a great place to shop!

The store was well staffed with knowledgeable associates.

Helpful associates here and CoVid protocols being well followed .

I needed service advise and to set a home appointment. Mark McKee was quite helpful in this regard and promised follow up the following week.

The salesman Kaiser who helped me knew what he was doing and filled out the sales forms quickly. He also was able to get a delivery date much quicker than I was able to get at another Home Depot. It was possible that the Salesperson just did'nt know how to order delivery for the stove I ordered.

Very helpful folks throughout the store. I felt safe and got what I needed.

MJ was the best cashier ever. Super friendly and helpful.

Main store for my household projects.

Teresa was very friendly !

If you are a confident DIY'er but still have questions about roofing products, Paul R. is the guy to seek out!

Always extremely helpful sales personnel. I highly recommend this store

I was impressed that there were numerous people willing to assist me. Paul in lumber was great! He helped me find what I needed and load my cart.

Had an issue online so I had to go into the store. Was helped instore and they nailed it!!!

I was very happy with the assistance I received from the plumbing department.

Store was clean. Customer service was good.Product availability was great. All was good.Suggested warranty was helpful.

Very friendly, professional and knowledgable employees. A lot of stores these days run and hide from interaction. Everyone in this store went out of their way to safely offer their help. At least 5 employees on this trip asked if I needed assistance. When I didn't they very politely moved on with their duties. When I did need help it just happened to be the store manager and he jumped in like it was his job. I'll be returning!

Store manager and other employees are extremely friendly and helpful.

Awesome service. Better than Menard due to more friendly staff and they cut your wood according to your needs.

I love this store. The staff are willing to help, and they actually know what they are talking about.